{"id":17208,"date":"2025-07-29T14:47:49","date_gmt":"2025-07-29T14:47:49","guid":{"rendered":"https:\/\/info.1doc.ch\/?page_id=17208"},"modified":"2026-04-07T14:54:09","modified_gmt":"2026-04-07T12:54:09","slug":"factures-tiers-garant","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/fr\/invoice\/factures-tiers-garant\/","title":{"rendered":"Factures Tiers Garant"},"content":{"rendered":"

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OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css_tablet_portrait=”.vc_custom_1753104252986{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104252987{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}” css=”.vc_custom_1753104252986{padding-bottom: 50px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]

Envoyez les factures Tiers Garant<\/span> \u00e0 vos patients de mani\u00e8re s\u00e9curis\u00e9e<\/h1><\/header>

Avec OneDoc Invoice, transmettez vos factures Tiers Garant (TG) directement \u00e0 vos patients, rapidement et de mani\u00e8re conforme aux exigences l\u00e9gales en mati\u00e8re de protection des donn\u00e9es.<\/p><\/header>[vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner width=”1\/2″ css=”.vc_custom_1770801699738{padding-right: 5px !important;}” offset=”vc_hidden-sm vc_col-xs-6 vc_hidden-xs”]R\u00e9server un appel d\u00e9couverte<\/span><\/a>[\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1770801705707{padding-left: 5px !important;}” css_mobile=”.vc_custom_1770801705708{padding-right: 0px !important;}” offset=”vc_hidden-sm vc_col-xs-6 vc_hidden-xs”]Demander une d\u00e9mo personnalis\u00e9e<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css_tablet_portrait=”.vc_custom_1770801821174{margin-bottom: 20px !important;}” css_mobile=”.vc_custom_1770801821174{margin-bottom: 20px !important;}”][vc_column_inner css=”.vc_custom_1770804705129{padding-right: 5px !important;}” offset=”vc_hidden-lg vc_hidden-md”]R\u00e9server un appel d\u00e9couverte<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css_mobile=”.vc_custom_1770801826924{margin-top: 20px !important;}” css_tablet_portrait=”.vc_custom_1770801826924{margin-bottom: 20px !important;}”][vc_column_inner css=”.vc_custom_1770804699034{padding-right: 5px !important;}” offset=”vc_hidden-lg vc_hidden-md”]Demander une d\u00e9mo personnalis\u00e9e<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_landscape=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_mobile=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}”][vc_column]

Tout savoir sur l'envoi de factures au Tiers Garant<\/span> aux patients<\/h2><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}” css_tablet_portrait=”.vc_custom_1753104791132{padding-top: 30px !important;}” css_mobile=”.vc_custom_1753104791132{padding-top: 30px !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]
Envoyez vos factures via un lien s\u00e9curis\u00e9<\/h6><\/header>[vc_column_text css=””]Vos patients re\u00e7oivent un email contenant un lien s\u00e9curis\u00e9 pour t\u00e9l\u00e9charger leur facture. Pour plus de confidentialit\u00e9, chaque facture est prot\u00e9g\u00e9e par une authentification \u00e0 deux facteurs<\/strong>: vos patients s\u2019identifient au moyen d\u2019un code SMS et r\u00e9cup\u00e8rent leurs factures TG sur le portail patient s\u00e9curis\u00e9 OneDoc. Ainsi, aucune donn\u00e9e sensible n\u2019est expos\u00e9e en pi\u00e8ce jointe d\u2019email, \u00e9vitant tout risque de fuite via des messageries peu s\u00e9curis\u00e9es et non souveraines comme Hotmail ou Gmail.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”21420″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs” css_tablet_portrait=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1753104811195{padding-bottom: 0px !important;}”][vc_single_image image=”21488″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”]
Ajoutez une lettre d\u2019accompagnement \u00e0 la facture<\/h6><\/header>[vc_column_text css=””]Personnalisez l\u2019exp\u00e9rience de vos patients en joignant automatiquement une lettre d\u2019accompagnement \u00e0 vos factures Tiers Garant. Vous pouvez cr\u00e9er un mod\u00e8le adapt\u00e9 \u00e0 vos besoins<\/strong> et y inclure toutes les informations importantes. La lettre communiqu\u00e9e automatiquement \u00e0 votre patient dans sa langue pour une communication claire et professionnelle.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761323490{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]
Prot\u00e9gez les donn\u00e9es de vos patients gr\u00e2ce \u00e0 des liens temporaires<\/h6><\/header>[vc_column_text css=””]Chaque lien vers une facture est valable 30 jours, puis expire automatiquement. M\u00eame dans le cas o\u00f9 la bo\u00eete email de votre patient est compromise, aucune donn\u00e9e confidentielle ou m\u00e9dicale ne peut \u00eatre accessible apr\u00e8s ce d\u00e9lai<\/strong>.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”21492″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753777093224{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs” css_tablet_portrait=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1753104828048{padding-bottom: 0px !important;}”][vc_single_image image=”21496″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”]
Assurez votre conformit\u00e9 et gagnez en s\u00e9r\u00e9nit\u00e9<\/h6><\/header>[vc_column_text css=””]Avec OneDoc Invoice, vos envois de facture sont conformes \u00e0 la nLPD et aux standards de s\u00e9curit\u00e9 suisses<\/strong>. Vous \u00e9vitez tout envoi de donn\u00e9es sensibles par email et respectez vos obligations l\u00e9gales, sans effort suppl\u00e9mentaire.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753103738694{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}” css_tablet_portrait=”.vc_custom_1753103738694{padding-top: 30px !important;padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1753103738694{padding-top: 30px !important;padding-bottom: 30px !important;}”][vc_column][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

Envoyez les factures \u00e0 vos patients<\/span> de mani\u00e8re s\u00e9curis\u00e9e<\/h2>

Avec OneDoc Invoice, vous pouvez transmettre les factures \u00e0 vos patients en un clic, de mani\u00e8re s\u00e9curis\u00e9e.<\/p><\/header>R\u00e9server un appel d\u00e9couverte<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104600813{padding-top: 160px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104600814{padding-top: 80px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1753104600814{padding-top: 80px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]

Fonctionnalit\u00e9s associ\u00e9es<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753093196686{padding-bottom: 50px !important;}” css_mobile=”.vc_custom_1753093196686{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753093196686{padding-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]
OneDoc Invoice<\/h5>

B\u00e9n\u00e9ficiez d'un logiciel de facturation adapt\u00e9 aux professionnels de sant\u00e9 suisses.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”]

G\u00e9n\u00e9ration de factures QR<\/h5>

G\u00e9n\u00e9rez et envoyez des factures QR conformes aux normes suisses.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”]

Factures Tiers Payant<\/h5>

Transmettez les factures Tiers Payant directement aux assureurs.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104692511{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

Questions fr\u00e9quentes sur l'envoi de factures aux patients<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”Quels sont les avantages d\u2019utiliser OneDoc Invoice pour l\u2019envoi s\u00e9curis\u00e9 des factures au Tiers Garant?” css=”” el_class=”btf-faq”]<\/p>\n

OneDoc Invoice simplifie et s\u00e9curise l\u2019envoi des factures au Tiers Garant (TG). Vos patients re\u00e7oivent un email contenant un lien s\u00e9curis\u00e9 pour t\u00e9l\u00e9charger leur facture, prot\u00e9g\u00e9 par une authentification \u00e0 deux facteurs via un code SMS. Cela garantit que seules les personnes autoris\u00e9es peuvent acc\u00e9der aux donn\u00e9es sensibles. De plus, les liens vers les factures expirent automatiquement apr\u00e8s 30 jours, renfor\u00e7ant la s\u00e9curit\u00e9 des informations. Cette m\u00e9thode conforme aux exigences l\u00e9gales suisses (nLPD) vous permet de respecter vos obligations en mati\u00e8re de protection des donn\u00e9es, tout en offrant une exp\u00e9rience fluide et professionnelle \u00e0 vos patients.<\/p>\n

[\/vc_toggle][vc_toggle title=”Comment garantir la confidentialit\u00e9 des donn\u00e9es des patients lors de l\u2019envoi de factures m\u00e9dicales?” css=”” el_class=”btf-faq”]<\/p>\n

Avec OneDoc Invoice, les factures ne sont jamais envoy\u00e9es en pi\u00e8ce jointe par email, ce qui \u00e9vite les risques li\u00e9s aux messageries non s\u00e9curis\u00e9es. \u00c0 la place, vos patients re\u00e7oivent un lien s\u00e9curis\u00e9 pour acc\u00e9der \u00e0 leur facture via le portail patient OneDoc. Ce lien est prot\u00e9g\u00e9 par une authentification \u00e0 deux facteurs (code SMS) et expire automatiquement apr\u00e8s 30 jours. Ces pr\u00e9cautions garantissent que les donn\u00e9es m\u00e9dicales restent confidentielles et prot\u00e9g\u00e9es contre tout acc\u00e8s non autoris\u00e9.<\/p>\n

[\/vc_toggle][vc_toggle title=”Est-il possible de personnaliser les lettres d\u2019accompagnement des factures envoy\u00e9es aux patients?” css=”” el_class=”btf-faq”]<\/p>\n

Oui, OneDoc Invoice vous permet de personnaliser les lettres d\u2019accompagnement jointes aux factures. Vous pouvez cr\u00e9er des mod\u00e8les adapt\u00e9s \u00e0 vos besoins, incluant des informations importantes ou des messages sp\u00e9cifiques pour vos patients. Ces lettres peuvent \u00eatre g\u00e9n\u00e9r\u00e9es automatiquement dans la langue de votre patient, garantissant une communication claire et professionnelle.<\/p>\n

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