{"id":34770,"date":"2025-12-29T10:13:10","date_gmt":"2025-12-29T08:13:10","guid":{"rendered":"https:\/\/info.onedoc.ch\/?p=34770"},"modified":"2025-12-29T10:13:13","modified_gmt":"2025-12-29T08:13:13","slug":"ophthalmology-clinic-reduce-waiting-times","status":"publish","type":"post","link":"https:\/\/info.onedoc.ch\/en\/blog\/ophtalmologists\/ophthalmology-clinic-reduce-waiting-times\/","title":{"rendered":"Ophthalmology clinic: 5 strategies to reduce patient wait times without hiring more staff"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]In a context where <strong>ophthalmology clinics are increasingly in demand in Switzerland<\/strong>, reducing wait times has become essential. In addition to improving patient satisfaction, it also helps lighten your daily workload without increasing costs by hiring more staff. In this article, we propose five concrete approaches to streamline your practice.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1766758466598\" ><h2 class=\"separator_off\" >Ophthalmology clinics under pressure<\/h2><\/header>[vc_column_text css=&#8221;&#8221;]In Switzerland, <strong>4 out of 5 people now need glasses<\/strong> according to a study by OPTIQUESUISSE, compared with about 60% in 2021. This rapid change is largely due to our increasingly digital lifestyle marked by <strong>heavy use of smartphones and screens, as well as an aging population<\/strong>. Added to this growing demand are a shortage of qualified staff and increasing administrative burdens, which are part of the <a href=\"https:\/\/info.onedoc.ch\/fr\/blog\/toutes-les-specialites\/reseau-sante-opportunites-suisse\/\">current challenges in the Swiss healthcare system<\/a>. It is therefore essential to find ways to reduce <strong>wait times and workload<\/strong> effectively.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1766758596457{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83d\udc41\ufe0f\u00a0<a href=\"https:\/\/info.onedoc.ch\/fr\/specialite\/ophtalmologue\/\">Reduce your workload with OneDoc for ophthalmologists<\/a><\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1766758662140\" ><h2 class=\"separator_off\" >The 5 strategies to reduce wait times in ophthalmology<\/h2><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1766758673037\" ><h3 class=\"separator_off\" >1. Structure internal organisation to avoid wasted time<\/h3><\/header>[vc_column_text css=&#8221;.vc_custom_1766758693137{margin-bottom: 50px !important;}&#8221;]One of the first actions to reduce waiting time in your ophthalmology practice is the <strong>structuring of internal procedures<\/strong>. This step is often underestimated, yet it allows you to have <a href=\"https:\/\/info.onedoc.ch\/fr\/blog\/toutes-les-specialites\/optimiser-la-gestion-du-temps-en-cabinet-medical-pourquoi-cest-important-et-comment-y-parvenir\/\">better time management daily<\/a>. It is important that everyone knows what they need to do during the day.<\/p>\n<p>Clear and regular communication within the team is essential here. You could, for example, implement:<\/p>\n<ul>\n<li>Short morning or end\u2011of\u2011day briefings to define who does what<\/li>\n<li>Use of <strong>standard reporting templates<\/strong> for recurring situations<\/li>\n<li>Note recurring delays (types of consultations, times) and adjust continuously<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1766758805416{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/fr\/specialite\/ophtalmologue\/\">Discover more concrete organisational techniques in our guide on task prioritisation<\/a><\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1766758818515\" ><h3 class=\"separator_off\" >2. Implement staged appointments to optimise your time<\/h3><\/header>[vc_column_text css=&#8221;.vc_custom_1766758844398{margin-bottom: 50px !important;}&#8221;]For many ophthalmologists, a large part of the consultation is still devoted to steps that <strong>can be completed before the medical examination itself<\/strong>.<\/p>\n<p>In practice, <strong>certain tasks can be handled upstream<\/strong> by optometrists, medical assistants, or reception staff working with you, such as:<\/p>\n<ul>\n<li>Pre\u2011consultation questionnaires<\/li>\n<li>Auto\u2011refractor measurements<\/li>\n<li>Vision testing<\/li>\n<\/ul>\n<p>This is where the concept of <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/rendez-vous-a-etapes\/\">staged appointments<\/a> comes into play: your patient books a slot and several appointments appear in the calendars of you and your team. You focus on the <strong>steps that require your expertise<\/strong> and <strong>the patient journey becomes smoother and the day more structured<\/strong> for the team.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1766758918981{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83c\udfaf <a href=\"https:\/\/info.onedoc.ch\/fr\/blog\/ophtalmologues\/rendez-vous-a-etapes-ophtalmologue\/\">Simplify your ophthalmology assessments with staged optometrist\u2011ophthalmologist appointments<\/a><\/p>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_background_overlay=&#8221;true&#8221; css=&#8221;.vc_custom_1757663803556{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 30px !important;padding-bottom: 30px !important;border-radius: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;33144&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" >Discover our tools to reduce wait times in ophthalmology clinics<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border: none;\">\n<tbody style=\"border: none;\">\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/prise-de-rdv-en-ligne\/\">Online booking<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/rendez-vous-a-etapes\/\">Staged appointments<\/a><\/td>\n<\/tr>\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/rappels-sms\/\">SMS reminders<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/email-confirmation\/\">Confirmation emails<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Get a demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1766759330113\" ><h3 class=\"separator_off\" >3. Reduce no\u2011shows to free up useful time<\/h3><\/header>[vc_column_text css=&#8221;.vc_custom_1766759042053{margin-bottom: 50px !important;}&#8221;]So that your staff can help you with tasks that don\u2019t require your expertise, they need to have the time. One of the biggest drains on an ophthalmology practice\u2019s efficiency is <a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/limitez-rdv-non-honores\/\"><strong>no\u2011shows<\/strong><\/a>.<\/p>\n<p>A patient who doesn\u2019t show up without notice can create a gap in your schedule and disrupt the whole day. Don\u2019t hesitate to send a <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/email-confirmation\/\">confirmation email<\/a> for every appointment \u2014 the patient can easily add it to their calendar. Additionally, <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/rappels-sms\/\"><strong>automated SMS reminders<\/strong> 24 hours before the consultation<\/a> help drastically reduce no\u2011shows without extra work for your team.[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_background_overlay=&#8221;true&#8221; css=&#8221;.vc_custom_1757663803556{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 30px !important;padding-bottom: 30px !important;border-radius: 10px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<strong>\ud83d\udca1 OneDoc tip: be clear about your no\u2011show policy.<\/strong><\/p>\n<p>When setting up your consultation types, add a pop\u2011up to explain your no\u2011show policy.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1766759335162\" ><h3 class=\"separator_off\" >4. Use the full potential of your medical software<\/h3><\/header>[vc_column_text css=&#8221;.vc_custom_1766759108873{margin-bottom: 50px !important;}&#8221;]Good medical software is a true ally in daily practice. Whether you use systems like <strong>Liris, Oplus or Eyesoft<\/strong>, many advanced features can save you time daily.<\/p>\n<p>For example, with scheduling you can adjust consultation durations by type and clearly visualise the different stages of care. In practice, this helps <strong>better anticipate busy days<\/strong> and avoid the knock\u2011on delays that accumulate through the schedule.<\/p>\n<p>Another often under\u2011utilised lever is the <strong>interoperability with devices and external tools<\/strong>. When data from imaging or measurements is directly integrated into the patient record, the risk of input errors decreases and administrative time is reduced.<\/p>\n<p>Finally, integration with an online appointment solution like <strong>OneDoc<\/strong> takes it further. Appointments made by patients are <a href=\"https:\/\/info.onedoc.ch\/fr\/passerelles\/\">automatically synchronised with your medical calendar<\/a>, with no double entry or duplicates. The result: an up\u2011to\u2011date schedule, better visibility on patient flow, and <strong>less time wasted on purely administrative tasks<\/strong>.<\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1766759339346\" ><h3 class=\"separator_off\" >5. Better anticipate each appointment<\/h3><\/header>[vc_column_text css=&#8221;.vc_custom_1766759143033{margin-bottom: 50px !important;}&#8221;]Before even talking about wait times in your ophthalmology clinic, it\u2019s essential to revisit your appointment system to <strong>avoid schedule imbalances and peak congestion<\/strong>. We recommend creating:<\/p>\n<ul>\n<li>Specific <strong>appointment types<\/strong> with <strong>defined durations<\/strong><\/li>\n<li><strong>Clear labels<\/strong> to help patients choose the correct type<\/li>\n<li><strong>Buffer slots<\/strong> for emergencies or last\u2011minute adjustments<\/li>\n<\/ul>\n<p>This allows you to better anticipate each appointment and avoid delays thanks to a <strong>clearly structured schedule<\/strong>.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1766759161237\" ><h2 class=\"separator_off\" >Online appointment booking \u2014 a real bonus for patients<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1766759181592{margin-bottom: 50px !important;}&#8221;]Additionally, online appointment scheduling is <strong>no longer an option but a standard expected by patients<\/strong>, as shown in our <a href=\"https:\/\/info.onedoc.ch\/wp-content\/uploads\/2025\/06\/Communique-de-presse-Enquete-OneDoc-Les-Suisses-approuvent-les-plateformes-de-sante-numeriques.pdf\">study in collaboration with MIS Trend and Farner<\/a>. With solutions like <strong>OneDoc<\/strong>, you can offer patients the ability to book consultations <strong>24\/7<\/strong>, directly from your profile or website. This flexibility not only <a href=\"https:\/\/info.onedoc.ch\/fr\/besoins\/reduisez-les-appels\/\"><strong>reduces time\u2011consuming phone calls<\/strong><\/a> for your team but also helps <strong>optimise availability<\/strong> according to consultation needs.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1766759198268\" ><h2 class=\"separator_off\" >Save time for your ophthalmology clinic and your patients<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1766759211264{margin-bottom: 50px !important;}&#8221;]Without hiring additional staff, you can act effectively through structured approaches, better organisation and appropriate tools.<\/p>\n<p>By optimising <strong>appointment booking<\/strong>, rethinking <strong>internal processes<\/strong>, and leveraging well\u2011integrated digital solutions, you can quickly see a noticeable improvement in patient flow and a reduction in waiting times.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1766760706179{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221; el_class=&#8221;popmake-18722&#8243;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83d\udc49 <a href=\"#\">Talk to our advisors to discover how OneDoc can help you reduce wait times in your ophthalmology clinic<\/a><\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1766758287136\" ><h2 class=\"separator_off\" >Source<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1766760669877{margin-bottom: 50px !important;}&#8221;]<a href=\"https:\/\/www.optikschweiz.ch\/sehen-schweiz-2021\/\" target=\"_blank\" rel=\"noopener\">OPTIKSCHWEIZ: Bev\u00f6lkerungsbefragung zum Sehverhalten 2025<\/a>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]In a context where ophthalmology clinics are increasingly in [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":34777,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[248],"tags":[382],"class_list":["post-34770","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ophtalmologists","tag-teleconsultation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ophthalmologists: 5 strategies to reduce wait times<\/title>\n<meta name=\"description\" content=\"Discover 5 practical strategies to reduce wait times in your ophthalmology clinic \u2014 no need to hire additional staff.\" \/>\n<meta name=\"robots\" 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