{"id":14220,"date":"2025-06-30T11:38:57","date_gmt":"2025-06-30T09:38:57","guid":{"rendered":"https:\/\/info.1doc.ch\/accompagnement-complet-onedoc\/"},"modified":"2025-08-26T14:03:40","modified_gmt":"2025-08-26T12:03:40","slug":"onedoc-comprehensive-support","status":"publish","type":"post","link":"https:\/\/info.onedoc.ch\/en\/blog\/all-specialties\/onedoc-comprehensive-support\/","title":{"rendered":"We\u2019re here for you: Get comprehensive support with OneDoc!"},"content":{"rendered":"\n

As a healthcare professional, you\u2019re looking not only for effective solutions but also for a reliable partner you can count on in the long run. That\u2019s exactly what OneDoc offers: more than just an online appointment booking tool, we aim to support you daily, helping you grow and simplify your practice. Our team is with you every step of the way\u2014from your first demo to the ongoing optimization of your profile.<\/p>\n\n\n\n

Step 1: Discover OneDoc with a free demo<\/h2>\n\n\n\n

Your first contact with us is through a free, non-obligation video demonstration.<\/p>\n\n\n\n

This is an opportunity for us to introduce you to the OneDoc interface and its key features (online booking<\/a>, teleconsultation<\/a>, synchronized calendar with your medical software, and more). During this session, we also assess your needs and the specifics of your practice to provide you with a tailored offer.<\/p>\n\n\n\n

You\u2019ll also have the chance to ask any questions about our solution so you can determine for yourself whether our tools and support meet your expectations.<\/p>\n\n\n\n

\ud83d\udc49 Would you like to schedule a demo? Choose the date and time that suit you best.<\/p>\n\n\n\n

Book your free demo now!<\/a><\/p>\n\n\n\n

Step 2: Customized account setup<\/h2>\n\n\n\n

If you decide to adopt OneDoc, we\u2019ll handle the customization of your professional space. We create your profile (name, address, specialties, consultation types) based on your needs. We also configure your time slots, consultation durations, and other parameters so your OneDoc calendar accurately reflects your practice. That way, you can start using OneDoc right after your training!<\/p>\n\n\n\n

At OneDoc, we believe that an online booking solution should simplify your life. That\u2019s why, if you use one of the many medical software solutions we integrate with<\/a>, we set up a seamless connection so that appointments booked through OneDoc automatically appear in your medical software. This means you won\u2019t have to adapt to a new tool and can continue managing your practice directly from your existing system<\/a>.<\/p>\n\n\n\n

Step 3: Training for your team<\/h2>\n\n\n\n

Now that your account is ready, it\u2019s time to start using it! In a 30-minute training session, we guide you and your team through everything you need to know about OneDoc, including calendar management, integrating online booking on your website, and using teleconsultation.<\/p>\n\n\n\n

And just like that, you\u2019re ready to use OneDoc!<\/strong><\/em><\/p>\n\n\n\n

Step 4: Performance monitoring<\/h2>\n\n\n\n

A little over a month after your setup, our Customer Success<\/strong> team checks in with you to review your progress and optimize your use of OneDoc:<\/p>\n\n\n\n