{"id":13053,"date":"2025-06-25T07:38:33","date_gmt":"2025-06-25T05:38:33","guid":{"rendered":"https:\/\/info.1doc.ch\/interview-les-perspectives-de-la-teleconsultation-en-suisse-avec-katja-berlinger\/"},"modified":"2025-11-13T11:07:12","modified_gmt":"2025-11-13T09:07:12","slug":"case-study-teleconsultation-pediatry-perspective","status":"publish","type":"post","link":"https:\/\/info.onedoc.ch\/en\/blog\/all-specialties\/case-study-teleconsultation-pediatry-perspective\/","title":{"rendered":"[Case study] The future of teleconsultations in paediatrics according to Katja Berlinger, CEO of Swiss Medi Kids"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p>Since the pandemic, <strong>teleconsultation has established itself in Switzerland as a fully recognised medical practice<\/strong>. And while it is increasingly popular among adult patients, it is also finding <strong>a growing place in paediatrics<\/strong>, where it helps ease the burden on families and medical structures.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762524709868{margin-bottom: 50px !important;}&#8221;]For Katja Berlinger, CEO of Swiss Medi Kids, this evolution is natural:[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762524724136{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>Teleconsultation has tremendous potential and could be used for many types of care.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762524753251{margin-bottom: 50px !important;}&#8221;]<\/p>\n<p>Met in Zurich, she shares with us <strong>Swiss Medi Kids\u2019 vision of the growing role of teleconsultations<\/strong> in caring for young patients.<\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1762524787456\" ><h2 class=\"separator_off\" >A growing need for flexibility and relief in paediatric services<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1762524811805{margin-bottom: 50px !important;}&#8221;]Founded in 2011, the Swiss Medi Kids paediatric walk-in centre was created to reduce the pressure on the Zurich Children\u2019s Hospital.<br \/>\nNow present in Zurich, Winterthur and Lucerne, it faces a challenge shared by many centres: <strong>managing a high volume of consultations while maintaining high-quality care<\/strong>.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762524825589{margin-bottom: 50px !important;}&#8221;]Telemedicine has naturally emerged as a response to this issue.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762524845415{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>Teleconsultation allows us to <strong>efficiently handle very simple cases<\/strong> which would otherwise overload medical practices, while also reassuring parents.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762524869388{margin-bottom: 50px !important;}&#8221;]For Katja Berlinger, the main goal was to find <strong>a way to optimise resources and offer fast access to care<\/strong>, especially for families with mobility constraints or who live far away.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1762524879817\" ><h2 class=\"separator_off\" >OneDoc Visio: a simple, integrated solution for teleconsultation<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1763024637967{margin-bottom: 50px !important;}&#8221;]<\/p>\n<p>With <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/\">OneDoc Visio<\/a>, Swiss Medi Kids was able to integrate teleconsultation directly into its daily organisation. The tool allows doctors to <strong>assess a child remotely<\/strong>, <strong>observe visible clinical signs<\/strong>, and <strong>gather valuable information<\/strong> about family dynamics.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762524939998{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>Seeing the patient makes clinical assessment easier. Injuries or abnormalities can be detected thanks to video.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762525040269{margin-bottom: 50px !important;}&#8221;]Accessible via OneDoc.ch or the app, <strong>OneDoc Visio offers families a simple experience<\/strong>: online appointment booking, automatic confirmation, and secure login at the time of consultation.<br \/>\n<strong>For professionals, implementation is seamless<\/strong>: no complex installation is required, and the video link is directly accessible from the OneDoc calendar.<\/p>\n<p>Swiss Medi Kids uses teleconsultation for many <strong>common cases<\/strong>, while maintaining the option of in-person consultations for physical exams, vaccinations or specific follow-ups.[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_background_overlay=&#8221;true&#8221; css=&#8221;.vc_custom_1757663803556{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 30px !important;padding-bottom: 30px !important;border-radius: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;21260&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" >Discover the features of OneDoc Visio<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border: none;\">\n<tbody style=\"border: none;\">\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/\">Online booking<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-badge\/\">Teleconsultation badge<\/a><\/td>\n<\/tr>\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-module\/\">Teleconsultation<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/background-teleconsultation\/\">Professional backgrounds<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Request a demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1762525055647\" ><h2 class=\"separator_off\" >The result: time savings and satisfied families<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1762525081456{margin-bottom: 50px !important;}&#8221;]Since the introduction of teleconsultation, feedback from families has been very positive.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762525091102{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>Parents who use video consultations seem enthusiastic. They feel better seen and heard, and appreciate the simplicity of the medical consultation.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762525110136{margin-bottom: 50px !important;}&#8221;]Teleconsultation also offers a <strong>valuable alternative for international and expatriate families<\/strong>, who tend to be more familiar with this type of remote care.<br \/>\nAccording to Katja Berlinger, this service improves the centre\u2019s responsiveness and parent satisfaction, while optimising the workload of the teams.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762525127450{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>We believe that teleconsultation has strong future prospects. It has tremendous potential and could be used for many types of care.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762525145533{margin-bottom: 50px !important;}&#8221;]The challenge ahead? Making this option known to as many people as possible and encouraging parents to adopt it as a natural alternative to a traditional appointment.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1763024709271{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221; el_class=&#8221;popmake-18722&#8243;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83d\udc49 <a href=\"#\">Offer teleconsultation to your patients without complexity. Request a OneDoc Pro demo today!<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Since the pandemic, teleconsultation has established itself in [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":13049,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[231],"tags":[382],"class_list":["post-13053","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-all-specialties","tag-teleconsultation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Case study: the future of teleconsultations in paediatrics<\/title>\n<meta name=\"description\" content=\"In which situations are video consultations useful? 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