{"id":12344,"date":"2025-06-23T08:46:29","date_gmt":"2025-06-23T06:46:29","guid":{"rendered":"https:\/\/info.1doc.ch\/dentiste-et-digital-optez-pour-la-prise-de-rendez-vous-en-ligne-onedoc\/"},"modified":"2025-11-13T16:45:10","modified_gmt":"2025-11-13T14:45:10","slug":"case-study-dentists-online-booking","status":"publish","type":"post","link":"https:\/\/info.onedoc.ch\/en\/blog\/dentists\/case-study-dentists-online-booking\/","title":{"rendered":"[Case study] How OneDoc Pro appointment scheduling simplified access to the SmilePraxis dental practice"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]In a highly competitive dental sector, <strong>offering a smooth and modern experience to patients has become a real advantage<\/strong>. For SmilePraxis, a cutting-edge dental practice, <strong>digitalisation<\/strong> is not just a trend. It is a <strong>strategy for efficiency and proximity<\/strong>. Under the leadership of Alessia Genna, head dental assistant and practice manager, SmilePraxis chose to simplify access to care and better organise its day-to-day work thanks to OneDoc Pro.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1763044976626{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83d\udc49 <a href=\"https:\/\/info.onedoc.ch\/en\/specialty\/dentist\/\">Discover OneDoc Pro for dentists<\/a> \ud83e\uddb7<\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1762946336754\" ><h2 class=\"separator_off\" >A need to simplify appointment management<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1763044986862{margin-bottom: 50px !important;}&#8221;]<\/p>\n<p>Before adopting OneDoc, SmilePraxis was facing several challenges:<\/p>\n<ul>\n<li>a <strong>growing volume of patients<\/strong> requiring increased coordination between practitioners<\/li>\n<li>a <strong>booking tool that was not suitable<\/strong> and not compatible with their practice software <a href=\"https:\/\/info.onedoc.ch\/en\/connectors\/aeskulap\/\">Aeskulap<\/a><\/li>\n<li><strong>double entry of appointments<\/strong>, a source of errors and loss of time for the team<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946460247{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>We had to change something. The old system did not offer an interface with our software, and it was much easier to make mistakes. We needed another solution.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946486186{margin-bottom: 50px !important;}&#8221;]The team knew it had to move to a more seamless tool, capable of automating appointment booking while reducing the administrative workload.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1762946514069\" ><h2 class=\"separator_off\" >OneDoc Pro: an intuitive solution seamlessly integrated with the practice software<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1762946536470{margin-bottom: 50px !important;}&#8221;]It was at this point that SmilePraxis discovered OneDoc Pro. The platform <strong>was quickly integrated into the day-to-day running of the practice<\/strong>, making it possible to centralise appointment management and eliminate double entry.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946564853{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>The solution is clear and easy to use. The training went very well. <strong>A member of the OneDoc team explained everything<\/strong> and the entire staff <strong>quickly took it on board<\/strong>.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946589402{margin-bottom: 50px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1762946625035{margin-bottom: 50px !important;}&#8221; el_class=&#8221;btf-a&#8221;]The practice has also set up <strong>online booking for several types of treatments<\/strong> (routine care, emergencies, whitening), <strong>while keeping the option of managing<\/strong> more complex procedures, such as surgery, <strong>manually<\/strong>.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946671414{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>We offer a wide range of dental treatments. OneDoc allows us to <strong>easily adapt how we manage the different types of appointments to our needs<\/strong>.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_background_overlay=&#8221;true&#8221; css=&#8221;.vc_custom_1757663803556{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 30px !important;padding-bottom: 30px !important;border-radius: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;21690&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" >Simplify appointment management in your dental practice<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border: none;\">\n<tbody style=\"border: none;\">\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/\">Online booking<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/sms-reminders\/\">Reminder SMS<\/a><\/td>\n<\/tr>\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/step-by-step-appointment\/\">Multi-step appointments<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/connectors\/\">Integrations<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Request a demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1762946808618\" ><h2 class=\"separator_off\" >Tangible results: time savings, attractiveness and patient satisfaction<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1762946837948{margin-bottom: 50px !important;}&#8221;]Since adopting OneDoc, SmilePraxis has seen a clear improvement in the daily management of the practice. <strong>Appointments are better distributed<\/strong>, <strong>administrative time has decreased<\/strong>, and patients can now book 24\/7, even outside opening hours.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946860383{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>OneDoc is an excellent service for our existing and future patients. Everyone can book appointments easily, quickly and from anywhere, 365 days a year!<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946883517{margin-bottom: 50px !important;}&#8221;]This flexibility is particularly appreciated by patients between 20 and 50 years old, who are used to planning their care online.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946897533{margin-bottom: 50px !important;}&#8221;]And <strong>even emergencies are better anticipated<\/strong>: a patient in pain over the weekend can book an appointment as early as Saturday for the following week.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946911966{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote>\n<p>This is very reassuring for them. And in return, such a service makes us more attractive to new patients.<\/p>\n<\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1762946938934{margin-bottom: 50px !important;}&#8221;]Thanks to OneDoc, SmilePraxis has not only gained in <strong>efficiency<\/strong>, but also in <strong>visibility<\/strong> and <strong>patient satisfaction<\/strong>, a trio that is essential for any modern dental practice.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1763045031118{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221; el_class=&#8221;popmake-18722&#8243;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83d\udc49 <a href=\"#\">Offer your patients a smooth journey and your team valuable time savings. Request a OneDoc Pro demo today.<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]In a highly competitive dental sector, offering a smooth [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":12340,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[91],"tags":[291],"class_list":["post-12344","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dentists","tag-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Case study: Better management of dental appointment<\/title>\n<meta name=\"description\" content=\"Save 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