{"id":12308,"date":"2025-06-23T08:34:14","date_gmt":"2025-06-23T06:34:14","guid":{"rendered":"https:\/\/info.1doc.ch\/la-consultation-video-vue-par-le-dr-jean-gabriel-jeannot\/"},"modified":"2025-10-21T14:56:01","modified_gmt":"2025-10-21T12:56:01","slug":"case-study-teleconsultation-general-medicine","status":"publish","type":"post","link":"https:\/\/info.onedoc.ch\/en\/blog\/doctors\/case-study-teleconsultation-general-medicine\/","title":{"rendered":"[Case study] Video consultation in general medicine as seen by Dr Jeannot"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p>A few years ago, OneDoc launched its <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-module\/\"><strong>teleconsultation module<\/strong><\/a>. Originally designed as an emergency solution during the COVID-19 pandemic, it quickly established itself as a <strong>real alternative to in-person consultations<\/strong>.<br \/>\n<strong>Continuity of care, proximity, and simplicity<\/strong>: Discover how Dr. Jean Gabriel Jeannot, specialist in General Internal Medicine in Neuch\u00e2tel, has integrated video into his daily practice.<\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1760946446728\" ><h2 class=\"separator_off\" >Maintaining the doctor\u2013patient connection: a necessity born during the COVID-19 pandemic<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1760946479676{margin-bottom: 50px !important;}&#8221;]<\/p>\n<p>When the COVID-19 pandemic hit, many practices were forced to close their doors. Doctors could only see their patients on very rare occasions. Dr. Jeannot, who was already used to communicating by phone or email, was looking for a way to <strong>continue providing care without losing the human connection<\/strong>.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946521810{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>There was a period at the beginning of the pandemic when <strong>doctors could only see their patients<\/strong> in the practice in very rare situations. Some of my colleagues didn\u2019t even go to their practice anymore \u2013 they had no contact with their patients. <strong>I was lucky enough to continue working almost normally<\/strong>, but remotely.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946552914{margin-bottom: 50px !important;}&#8221;]For him, <strong>remote consultation is not a new idea<\/strong>: he already recognized its value before the pandemic. <strong>But he lacked a reliable framework<\/strong> \u2013 secure and easy to implement.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946588563{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>Even before the pandemic, I had started communicating with my patients <strong>by phone and email \u2013 whenever an in-person consultation was not necessary<\/strong>.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946622233{margin-bottom: 50px !important;}&#8221;]This need for continuity, efficiency, and proximity naturally led him to <strong>video consultation<\/strong>.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1761050808419{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83c\udfa5 <a href=\"https:\/\/info.onedoc.ch\/en\/needs\/stay-connected-with-patients\/\">With OneDoc Pro, you can support your patients remotely<\/a><\/p>\n<p>[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1760946705781\" ><h2 class=\"separator_off\" >An integrated, secure, and easy-to-use video module as an answer to this need<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1760946736312{margin-bottom: 50px !important;}&#8221;]At the height of the crisis, OneDoc integrated a <strong>video consultation module directly into the calendar<\/strong>. For Dr. Jeannot, this solution came at just the right time.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946758267{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>From a practical point of view, it was very simple because OneDoc offered a <strong>video solution integrated into its calendar<\/strong> right from the beginning of the pandemic.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946799343{margin-bottom: 50px !important;}&#8221;]The <strong>setup is immediate<\/strong>: no installation, an intuitive interface, and above all, a <strong>solution already compliant with Swiss medical standards<\/strong>.<br \/>\nWithin a few days, Dr. Jeannot added the video option to his daily consultations.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946847458{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>During that time, I added video consultation to my practice. At first, I was hesitant since I wasn\u2019t used to talking to my patients by video \u2013 but then I realized that <strong>this way of treating really adds value and strengthens proximity with the patient<\/strong>.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946862959{margin-bottom: 50px !important;}&#8221;]Today, he reserves <strong>specific time slots for video consultations in his OneDoc calendar<\/strong>, giving his patients the choice between in-person or remote appointments:[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946890176{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>I have <strong>reserved several time slots per week for video consultations<\/strong> in my calendar. For me, the standard consultation remains in-person, but I want my patients to have a choice.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760946909362{margin-bottom: 50px !important;}&#8221;]OneDoc also supports this transition with online appointment booking, secure data exchange, and a responsive technical support team for practitioners.[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_background_overlay=&#8221;true&#8221; css=&#8221;.vc_custom_1757663803556{margin-top: 50px !important;margin-bottom: 50px !important;padding-top: 30px !important;padding-bottom: 30px !important;border-radius: 10px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;21260&#8243; img_size=&#8221;&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" >Discover the OneDoc Visio features<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border: none;\">\n<tbody style=\"border: none;\">\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/\">Online booking<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-badge\/\">Teleconsultation badge<\/a><\/td>\n<\/tr>\n<tr style=\"border: none;\">\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-module\/\">Teleconsultation<\/a><\/td>\n<td style=\"border: none;\">\u2705 <a href=\"https:\/\/info.onedoc.ch\/en\/visio\/background-teleconsultation\/\">Professional backgrounds<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Book a demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1760946971594\" ><h2 class=\"separator_off\" >Between continuity of care and new proximity with patients: convincing results for Dr. Jeannot<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1760946999461{margin-bottom: 50px !important;}&#8221;]With OneDoc, Dr. Jeannot was able to <strong>ensure continuous follow-up while opening new perspectives<\/strong> for his practice. Video consultation has not proven to be a temporary solution but rather a <strong>complementary approach<\/strong>:[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760947020293{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>Even though nothing will ever replace physical contact between caregiver and patient, <strong>there are many situations where a physical examination is not necessary<\/strong>. People often view teleconsultation as \u2018second-class medicine\u2019, but I think that\u2019s wrong.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760947035710{margin-bottom: 50px !important;}&#8221;]For his patients, flexibility has also become essential:[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760947062375{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>My patients who book video appointments mostly do so for <strong>practical reasons \u2013 because coming to the practice takes too much time or is complicated<\/strong>. I\u2019m thinking, for example, of a single mother of three young children whom I recently saw via video \u2013 coming to the practice would have been a real challenge for her.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760947095610{margin-bottom: 50px !important;}&#8221;]Video consultation therefore makes it possible to <strong>maintain a human connection while adapting care to everyday life<\/strong>.<br \/>\nDr. Jeannot also uses it for the <strong>follow-up of chronic conditions<\/strong>, alternating with in-practice visits.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1761051260676{margin-bottom: 50px !important;}&#8221;]<\/p>\n<blockquote><p>The OneDoc video consultation is particularly useful for the follow-up of my patients with chronic diseases, alternating with in-person consultations.<\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1760947186947{margin-bottom: 50px !important;}&#8221;]<\/p>\n<p>In summary, for Dr. Jeannot, <strong>video consultation is a model for the future<\/strong>. Initially a response to a crisis situation, this practice has become established and aims to expand further, offering <strong>greater flexibility and easier access to healthcare<\/strong> for both patients and professionals.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1761050886793{margin-top: 50px !important;margin-bottom: 50px !important;}&#8221; el_class=&#8221;popmake-18722&#8243;]<\/p>\n<p style=\"text-align: center; font-size: 25px;\">\ud83d\udc49 <a href=\"#\">Offer teleconsultation to your patients \u2013 easily and seamlessly. Request a OneDoc Pro demo today!<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;10&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] A few years ago, OneDoc launched its teleconsultation [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":12301,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[112],"tags":[291],"class_list":["post-12308","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-doctors","tag-case-studies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Teleconsultation in general medicine: the opinion of Dr. Jeannot<\/title>\n<meta name=\"description\" content=\"Dr. Jean Gabriel Jeannot discusses with us his experience with video consultation. 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