{"id":37025,"date":"2026-03-03T14:55:20","date_gmt":"2026-03-03T12:55:20","guid":{"rendered":"https:\/\/info.onedoc.ch\/?page_id=37025"},"modified":"2026-04-02T14:08:38","modified_gmt":"2026-04-02T12:08:38","slug":"inbox","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/inbox\/","title":{"rendered":"OneDoc Inbox"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753089594997{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753089594998{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753089594998{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769588498356{padding-bottom: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1769588498357{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1769588498357{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center solid-line sep-border-width-1  subtitle-below-title   \" ><h3 class=\"separator_on\" ><span style=\"color:#1E9585;\">Coming soon<\/span><\/h3><div class=\"kd-separator below_title\" ><div class=\"kd-separator-line\" ><\/div><\/div><\/header><header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h1 class=\"separator_off\" >Centralise and structure your <span style=\"color:#1E9585;\">patient requests<\/span> in one single workflow<\/h1><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">With OneDoc Inbox, all your patient requests are automatically organized and ready to be handled \u2014 without manual sorting or lost information.<\/p>\n<p>[\/vc_column_text][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769075859616{padding-top: 50px !important;}&#8221;][vc_column_inner]<a  href=\"#\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-37576\" ><span class=\"prim_text\">Sign up for the waiting list<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753090544516{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753090544517{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-above-title   \" ><h2 class=\"separator_off\" >One single workflow for all your patient requests<\/h2><\/header>[vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769448047704{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Turn every patient request into a clear action<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]Every patient request (prescription renewal, appointment request validation, additional information, etc.) is structured with:<\/p>\n<ul>\n<li>A <strong>team member assigned<\/strong> to the task<\/li>\n<li>A <strong>visible status<\/strong><\/li>\n<li>A <strong>clear action to take<\/strong><\/li>\n<li>And <strong>precise context<\/strong><\/li>\n<\/ul>\n<p>You no longer need to read, interpret or manually forward requests.<\/p>\n<p><strong>Everything is already ready to be handled.<\/strong>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585584052{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585584053{margin-top: 80px !important;}&#8221;][vc_single_image image=&#8221;37037&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769448041837{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1773758360180{padding-right: 10px !important;padding-left: 10px !important;}&#8221; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;37045&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585593143{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585593143{margin-top: 80px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Centralise everything coming into your practice<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]Calls, emails, faxes, letters, verbal requests\u2026 With OneDoc Inbox, everything converges into one single space.<\/p>\n<p>No more scattered information across tools, conversations or individuals. You get a complete and reliable overview of all requests received by your practice.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769448119738{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Work without relying on memory or informal exchanges<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]No more \u201ctrying to remember\u201d, chasing updates, or double-checking with colleagues.<\/p>\n<ul>\n<li>Every <strong>request is tracked<\/strong><\/li>\n<li>Every <strong>action is visible<\/strong><\/li>\n<li>Every <strong>status is clear<\/strong><\/li>\n<\/ul>\n<p>Your organization no longer depends on implicit communication but on a structured system.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585601450{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585601451{margin-top: 80px !important;}&#8221;][vc_single_image image=&#8221;37053&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769448041837{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1773758370798{padding-right: 10px !important;padding-left: 10px !important;}&#8221; offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;37061&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585593143{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585593143{margin-top: 80px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">See at a glance what needs to be done \u2014 or already completed<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]Thanks to a structured overview, your team can instantly access the status of each task. Priorities are clearly identified without opening multiple tools or asking someone else.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769448119738{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Ensure continuity, even when someone is away<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]Requests no longer depend on a single person.<\/p>\n<p>In case of absence or staff rotation, nothing gets lost. Everything remains visible, and priorities stay clear.<\/p>\n<p>Your practice continues to run smoothly, without disruption.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585601450{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585601451{margin-top: 80px !important;}&#8221;][vc_single_image image=&#8221;37045&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1775131476552{margin-top: 80px !important;margin-bottom: 80px !important;padding-top: 50px !important;padding-right: 5px !important;padding-bottom: 50px !important;padding-left: 5px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1775131476553{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1775131476553{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1771261451937{padding-bottom: 50px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1771261451937{padding-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1771866070992{padding-right: 5px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">OneDoc Inbox integrates directly with Emma<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1771865977143{padding-top: 30px !important;}&#8221;]<\/p>\n<p style=\"color: #ffffff;\">Requests received by Emma, your <strong>OneDoc phone assistant<\/strong>, are automatically transformed into tasks in your task manager, with no loss of information and no re-entry required.<\/p>\n<p>[\/vc_column_text]<a  href=\"https:\/\/info.onedoc.ch\/en\/emma-phone-assistant\/\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">Discover Emma<\/span><\/a>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_hidden-xs&#8221;][vc_single_image image=&#8221;36648&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753090544516{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753090544517{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-above-title   \" ><h4 class=\"separator_off\" >What OneDoc Inbox changes in practice for your clinic<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border-collapse: separate; border-spacing: 0; font-family: sans-serif; font-size: 14px; border: 1px solid #e5e7eb;\">\n<thead>\n<tr style=\"background: #f9fafb; box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Before<\/th>\n<th style=\"padding: 10px 12px; text-align: center; font-weight: 600; color: #374151; border: 0;\"><\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">With OneDoc Inbox<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">\n<p><strong>Requests come in from everywhere<\/strong><\/p>\n<p>Emails, calls, sticky notes, verbal requests<\/td>\n<td style=\"padding: 10px 12px; text-align: center; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\n<p><strong>One single structured entry point<\/strong><\/p>\n<p>Requests are centralised and organised<\/td>\n<\/tr>\n<tr>\n<td style=\"padding: 10px 12px; border: 0;\">\n<p><strong>Manual sorting and risk of information loss<\/strong><\/p>\n<p>You have to sort everything manually, and information can get lost<\/td>\n<td style=\"padding: 10px 12px; text-align: center; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\n<p><strong>Easy and efficient handling<\/strong><\/p>\n<p>Your team handles requests easily, without searching or reconstructing context<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753090544516{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753090544517{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1769448119738{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][vc_single_image image=&#8221;15657&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585601450{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585601451{margin-top: 80px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title  no-padding-on-mobile \" ><h2 class=\"separator_off\" >Swiss \ud83c\udde8\ud83c\udded. Secure \ud83d\udd12. Certified \ud83d\udee1\ufe0f.<\/h2><p class=\"subtitle\" >At OneDoc, the protection of personal and health data is a top priority.<\/p>\n<p>As a Swiss company, we strictly comply with the nFADP and the GDPR. We implement a wide range of protective measures and continuously explore new technologies to further improve the security of your data.<\/p>\n<p>We are ISO 27001 and OCPD certified and hold the \u201cSwiss-Made Software\u201d label as well as \u201cHosted in Switzerland\u201d.<\/p><\/header><a  href=\"https:\/\/info.onedoc.ch\/en\/our-mission\/\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_secondary_button btn_primary_color  btn-align-left button-action-link\" ><span class=\"prim_text\">Discover our commitments<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1771866207597{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1771866207597{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1771866207597{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1775131203116\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Get <span style=\"color:#1D9585;\">early access<\/span> to OneDoc Inbox<\/h2><p class=\"subtitle\" style=\"color: #FFFFFF;\">Take back control of your patient requests and simplify your organisation.<\/p><\/header><a  href=\"#\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-37576\" ><span class=\"prim_text\">Sign up for the waiting list<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753091681980{padding-top: 160px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753091681981{padding-top: 120px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753091681981{padding-top: 120px !important;padding-bottom: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1771317420770\" ><h2 class=\"separator_off\" >Frequently asked questions about <span style=\"color:#1D9585;\">OneDoc Inbox<\/span>, your practice\u2019s task manager<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;Can access to OneDoc Inbox be restricted based on roles?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes. Access rights can be configured by role. You decide who can view, create or handle tasks.<!-- notionvc: f815fcbf-2ed4-4296-9255-73ab31fb8a35 -->[\/vc_toggle][vc_toggle title=&#8221;Can calls be integrated automatically?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes. With Emma, phone requests are automatically captured and structured in OneDoc Inbox.[\/vc_toggle][vc_toggle title=&#8221;Is this an additional tool to manage?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]No. OneDoc Inbox is directly integrated into OneDoc and fits seamlessly into your daily workflow.<!-- notionvc: 8d7bb63c-ae89-443e-ad3e-104228dbcff2 -->[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752585124300{margin-top: 80px !important;margin-bottom: 80px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752585124301{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585124301{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1753091569179{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1775131322713\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">One single <span style=\"color:#1D9585;\">structured workflow<\/span> for all your patient requests<\/h2><\/header><a  href=\"#\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-37576\" ><span class=\"prim_text\">Sign up for the waiting list<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; 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