{"id":33016,"date":"2025-11-25T11:19:45","date_gmt":"2025-11-25T09:19:45","guid":{"rendered":"https:\/\/info.onedoc.ch\/?page_id=33016"},"modified":"2025-12-11T10:42:24","modified_gmt":"2025-12-11T08:42:24","slug":"tomedo","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/connectors\/tomedo\/","title":{"rendered":"tomedo"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1751971922716{padding-right: 15px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;top&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-sm&#8221;][vc_single_image image=&#8221;33059&#8243; style=&#8221;vc_box_circle_2&#8243; css=&#8221;&#8221; el_class=&#8221;grey-border&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h1 class=\"separator_off\" >tomedo<\/h1><h4 class=\"subtitle\" >Connect OneDoc Pro and tomedo and benefits from new features<\/h4><\/header>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752742685804{padding-bottom: 80px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;33050&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1764059897378{margin-bottom: 0px !important;border-radius: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764059907587\" ><h6 class=\"separator_off\" >Gateway between tomedo and OneDoc Pro<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]Take advantage of additional features for your practice <strong>without changing your usual workflow in tomedo<\/strong>.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764059977429\" ><h6 class=\"separator_off\" >How the integration between tomedo and OneDoc works<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border-collapse: separate; border-spacing: 0; font-family: sans-serif; font-size: 14px; border: 1px solid #e5e7eb;\">\n<thead>\n<tr style=\"background: #f9fafb; box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Trigger<\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\"><\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Result<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">Your patients book an appointment via <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/profil-onedoc\/\">your OneDoc profile<\/a> or through the <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/widget\/\">widget<\/a><\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">The time slot appears automatically in your tomedo calendar<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">A slot is added, moved, or already exists in your tomedo calendar<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">The appointment is automatically blocked on OneDoc and can no longer be booked<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">Patient information (name, email, mobile number, date of birth) is collected during booking<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">This data can be linked to your existing patient records directly in tomedo<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; kd_sticky_column=&#8221;true&#8221; css=&#8221;.vc_custom_1753107322647{padding-left: 15px !important;background-color: #FFFFFF !important;border-radius: 5px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764060550735\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">About<\/h5><p class=\"subtitle\" >tomedo is a medical practice management software developed by tomedo Praxissoftware AG optimized for the Apple ecosystem (Mac, iPhone, iPad, Apple Watch). Suitable for a wide range of specialties, it offers specialty-specific medical forms and supports integration with a broad range of diagnostic devices (GDT, DICOM, etc.). tomedo helps reduce the workload for healthcare professionals and their teams through a wide array of features.<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764060599672\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Editor:<\/h5><p class=\"subtitle\" >tomedo Praxissoftware AG<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764060060814\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Number of users:<\/h5><p class=\"subtitle\" >10.000+<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753106326821\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Website:<\/h5><\/header>[vc_column_text css=&#8221;&#8221;]<a href=\"https:\/\/tomedo.ch\/\">tomedo.ch<\/a>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link   vc_custom_1757944872756  popmake-18523\" ><span class=\"prim_text\">Contact us<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1754556951922{padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1754556951923{padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1754556951923{padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1754556951923{padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764060141405\" ><h6 class=\"separator_off\" >Top features for the tomedo and OneDoc Pro integration:<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/onedoc-profile\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Profile on OneDoc<\/h5><p >Become visible on OneDoc.ch, Switzerland\u2019s number one healthcare platform.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/book-online-google-button\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Google booking button<\/h5><p >Add the \u201cBook online\u201d button to your Google Business and Maps profile.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/partner-healthcare-platform\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Partner healthcare platforms<\/h5><p >Be bookable on platforms such as Well and Compassana.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Online appointment booking<\/h5><p >Allow your patients to book appointments on OneDoc.ch 24\/7.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/widget\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Widget on your website<\/h5><p >Offer appointment booking directly from your website.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/referral\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Patient referrals<\/h5><p >Refer your patients to trusted specialists.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093215829{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/step-by-step-appointment\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Step-by-step appointments<\/h5><p >Easily manage Step-by-step appointments directly on OneDoc.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/medical-resources-management\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Resource management<\/h5><p >Automatically reserve rooms and equipment when booking appointments.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081745973{margin-top: 80px !important;margin-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;][vc_column el_class=&#8221;highlight-call-to-action-box&#8221;][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1751470852885{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764060155625\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Contact our team to learn more about the connection between <span style=\"color:#1D9585;\">OneDoc Pro<\/span> and <span style=\"color:#1D9585;\">tomedo<\/span><\/h2><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Contact our team<\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;9942&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753108755610{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1764060166918\" ><h2 class=\"separator_off\" >Frequently asked questions about interoperability between <span style=\"color:#1D9585;\">tomedo<\/span> and <span style=\"color:#1D9585;\">OneDoc Pro<\/span><\/h2><\/header>[vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;What does OneDoc Pro offer me in addition to tomedo?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]OneDoc Pro enhances your tomedo software by offering features focused on appointment management, patient relations, and online visibility.<\/p>\n<p>You benefit from online appointment booking synced with your tomedo calendar, improved visibility on Google and AI agents like ChatGPT, simplified patient referrals, and the option to offer secure video consultations.<\/p>\n<p>While tomedo manages the medical and administrative aspects of your practice, OneDoc Pro optimizes the patient experience and lightens your daily workload\u2014without requiring you to change your existing medical software.[\/vc_toggle][vc_toggle title=&#8221;How does the connector between tomedo and OneDoc Pro work?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The connector enables automatic, two-way synchronization between OneDoc Pro and tomedo. Once activated, no manual actions are needed.<\/p>\n<p>When a patient books an appointment online via OneDoc, it\u2019s automatically recorded in tomedo. Similarly, appointments manually added in tomedo block those time slots on OneDoc, preventing double bookings.[\/vc_toggle][vc_toggle title=&#8221;Is the connection between OneDoc Pro and tomedo secure?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes, the connection is secure. Only the data necessary for synchronizing appointments (time slots, reasons for consultation, and patient contact details) is exchanged.<\/p>\n<p>Data is transferred using protocols that meet current security standards. OneDoc hosts all data exclusively in Switzerland, in compliance with the new Swiss Federal Act on Data Protection (nFADP), and is certified ISO 27001 and DPCO. The connector setup is handled by the OneDoc team in coordination with tomedo Praxissoftware SA, ensuring a stable, secure, and compliant integration.[\/vc_toggle][vc_toggle title=&#8221;What if something needs to be adjusted in the synchronization?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The synchronization is designed for day-to-day reliability. If an occasional adjustment is needed\u2014such as changes to your availability settings\u2014simply contact our support team.<\/p>\n<p>We\u2019ll investigate the issue, identify the cause, and resolve it promptly. If it\u2019s related to tomedo, we\u2019ll coordinate directly with their technical support to ensure efficient follow-up. You\u2019ll be kept informed throughout the process.[\/vc_toggle][vc_toggle title=&#8221;What do I need to do to set up the connector between tomedo and OneDoc Pro?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Nothing at all. Our team will contact the tomedo Praxissoftware AG team, who will send us the necessary information to activate the connector between tomedo and OneDoc Pro.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":18876,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33016","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.4) - 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