{"id":30973,"date":"2025-10-29T20:23:58","date_gmt":"2025-10-29T18:23:58","guid":{"rendered":"https:\/\/info.onedoc.ch\/?page_id=30973"},"modified":"2026-04-15T17:08:16","modified_gmt":"2026-04-15T15:08:16","slug":"cistec-kisim","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/connectors\/cistec-kisim\/","title":{"rendered":"KISIM"},"content":{"rendered":"

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OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ content_placement=”top” kd_background_image_position=”vc_row-bg-position-top” css_tablet_portrait=”.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column width=”1\/6″ offset=”vc_hidden-sm”][vc_single_image image=”30984″ style=”vc_box_circle_2″ css=”” el_class=”grey-border”][\/vc_column][vc_column width=”5\/6″]

KISIM<\/h1>

Take advantage of new features thanks to the OneDoc Pro and KISIM connector<\/h4><\/header>[\/vc_column][\/vc_row][vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752742685804{padding-bottom: 80px !important;}”][vc_column width=”2\/3″][vc_single_image image=”30980″ img_size=”full” css=”.vc_custom_1761665080622{margin-bottom: 0px !important;border-radius: 10px !important;}”]
Key facts about the KISIM and OneDoc Pro gateway<\/h6><\/header>[vc_column_text css=””]You keep your usual workflow on KISIM.<\/strong> OneDoc simply adds extra features, such as online appointment booking. This way, you improve the patient experience at your practice without changing your day-to-day work habits.[\/vc_column_text]
What the integration between KISIM and OneDoc enables<\/h6><\/header>[vc_column_text css=””]<\/p>\n\n\n\n\n\n\n\n
Trigger<\/th>\n<\/th>\nOutcome<\/th>\n<\/tr>\n<\/thead>\n
Your patients book appointments on your OneDoc profile<\/a> or via the widget<\/a><\/td>\n\u2192<\/td>\nThe slot automatically appears in your KISIM calendar<\/td>\n<\/tr>\n
An appointment is added, moved, or already present in your KISIM schedule<\/td>\n\u2192<\/td>\nThe slot is blocked on OneDoc and can no longer be booked<\/td>\n<\/tr>\n
Patient information (name, email, mobile, date of birth) is collected during booking<\/td>\n\u2192<\/td>\nThis data can be linked to your existing patient files on KISIM<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ kd_sticky_column=”true” css=”.vc_custom_1753107322647{padding-left: 15px !important;background-color: #FFFFFF !important;border-radius: 5px !important;}”]

About<\/h5>

KISIM is a complete Swiss clinical information system developed by CISTEC SA. Designed to support hospitals and clinics in digitising their processes, it centralises all medical and administrative data into an interdisciplinary electronic patient record. This approach ensures a coherent overview of care while streamlining clinical task planning and execution.
\nFully developed and hosted in Switzerland, KISIM guarantees a high level of security. With over twenty years of experience and a team of more than 170 specialists, CISTEC is one of the leading clinical solution providers in the Swiss market.<\/p><\/header>

Publisher<\/h5>

CISTEC AG<\/p><\/header>

Website<\/h5><\/header>[vc_column_text css=””]cistec.com<\/a>[\/vc_column_text]Contact us<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ equal_height=”yes” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1754556175613{padding-bottom: 80px !important;}” css_tablet_landscape=”.vc_custom_1754556175614{padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1754556175614{padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1754556175615{padding-top: 0px !important;padding-bottom: 30px !important;}”][vc_column][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]
OneDoc Pro features available through the connector with KISIM<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753093196686{padding-bottom: 50px !important;}” css_mobile=”.vc_custom_1753093196686{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753093196686{padding-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]
Profile on OneDoc<\/h5>

Become visible on OneDoc.ch, Switzerland\u2019s number one healthcare platform.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”]

\u00abBook online\u00bb button on Google<\/h5>

Add the \u201cBook online\u201d button to your Google Business and Maps profile.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”]

Partner healthcare platforms<\/h5>

Be bookable on platforms such as Well and Compassana.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753093196686{padding-bottom: 50px !important;}” css_mobile=”.vc_custom_1753093196686{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753093196686{padding-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]

Online appointment booking<\/h5>

Allow your patients to book appointments on OneDoc.ch 24\/7.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”]

Widget on your website<\/h5>

Offer appointment booking directly from your website.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”]

Patient referrals<\/h5>

Refer your patients to trusted specialists.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753093215829{padding-bottom: 50px !important;}” css_mobile=”.vc_custom_1753093215830{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753093215830{padding-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]

Step-by-step appointments<\/h5>

Easily manage Step-by-step appointments directly on OneDoc.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”]

Resource management<\/h5>

Automatically reserve rooms and equipment when booking appointments.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752081745973{margin-top: 80px !important;margin-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}” css_mobile=”.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}” css_tablet_portrait=”.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}”][vc_column el_class=”highlight-call-to-action-box”][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1751470852885{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]

Contact our team to learn more about the gateway between OneDoc Pro<\/span> and KISIM<\/span>.<\/h2><\/header>Contact our team<\/span><\/a>[\/vc_column_inner][vc_column_inner offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”9942″ img_size=”large” css=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753108755610{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}” css_mobile=”.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”]

Frequently asked questions about interoperability between KISIM<\/span> and OneDoc Pro<\/span><\/h2><\/header>[vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”What does OneDoc Pro add on top of KISIM?” css=”” el_class=”btf-faq”]OneDoc Pro complements your KISIM software by offering features focused on appointment management, patient relations, and online visibility.<\/p>\n

You benefit from online appointment scheduling synced with your KISIM calendar, greater visibility on Google and AI assistants like ChatGPT, streamlined patient referrals, and the option to offer secure video consultations.<\/p>\n

While KISIM handles the medical and administrative aspects of your practice, OneDoc Pro enhances the patient experience and simplifies daily operations\u2014without requiring a change of medical software.[\/vc_toggle][vc_toggle title=”How does the connector between KISIM and OneDoc Pro work?” css=”” el_class=”btf-faq”]The connector between OneDoc Pro and KISIM enables automatic, bidirectional synchronization. Once activated, no manual action is needed.<\/p>\n

When a patient books an appointment online via OneDoc, it is automatically recorded in KISIM. Likewise, appointments manually added in KISIM block the corresponding time slots on OneDoc to prevent double bookings.[\/vc_toggle][vc_toggle title=”Is the connection between OneDoc Pro and KISIM secure?” css=”” el_class=”btf-faq”]Yes, the connection between OneDoc Pro and KISIM is secure. Only the data necessary for appointment synchronization (time slots, reasons for consultation, and patient contact info) is exchanged between the two systems.<\/p>\n

All data transfers are done via protocols that meet current security standards. OneDoc stores its data exclusively in Switzerland in accordance with the new Swiss Federal Data Protection Act (nFADP), and is certified ISO 27001 and DPCO. The connector installation is handled by the OneDoc team in coordination with CISTEC to ensure a reliable, stable, and compliant integration.[\/vc_toggle][vc_toggle title=”What if something needs to be adjusted in the synchronization?” css=”” el_class=”btf-faq”]The synchronization between OneDoc Pro and KISIM is designed to work reliably every day. If a one-off adjustment is needed\u2014for example, after changing your availability settings\u2014just contact our support team.<\/p>\n

We\u2019ll perform the necessary checks to identify the issue and resolve it quickly. If the issue involves KISIM, we\u2019ll contact their technical support directly to ensure effective follow-up. Either way, we\u2019ll keep you informed.[\/vc_toggle][vc_toggle title=”What do I need to do to set up the connector between KISIM and OneDoc Pro?” css=”” el_class=”btf-faq”]You don\u2019t need to do anything. Our team will contact the CISTEC team, who will provide the necessary information to activate the connector between KISIM and OneDoc Pro.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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