{"id":27937,"date":"2025-09-17T10:08:32","date_gmt":"2025-09-17T08:08:32","guid":{"rendered":"https:\/\/info.onedoc.ch\/?page_id=27937"},"modified":"2025-11-27T16:34:18","modified_gmt":"2025-11-27T14:34:18","slug":"softplus","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/connectors\/softplus\/","title":{"rendered":"SOFTplus"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1751971922716{padding-right: 15px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;top&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-sm&#8221;][vc_single_image image=&#8221;15399&#8243; style=&#8221;vc_box_circle_2&#8243; css=&#8221;&#8221; el_class=&#8221;grey-border&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h1 class=\"separator_off\" >SOFTplus<\/h1><h4 class=\"subtitle\" >Connect OneDoc Pro and SOFTplus for even simpler practice management<\/h4><\/header>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752742685804{padding-bottom: 80px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;27947&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1757945111871{margin-bottom: 0px !important;border-radius: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1757944814175\" ><h6 class=\"separator_off\" >Gateway between SOFTplus and OneDoc Pro<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]No double entries, no appointment conflicts: you can <strong>keep your usual working habits in SOFTplus <\/strong>while enjoying the benefits of OneDoc Pro:[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764253969541\" ><h6 class=\"separator_off\" >How the integration between SOFTplus and OneDoc works<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border-collapse: separate; border-spacing: 0; font-family: sans-serif; font-size: 14px; border: 1px solid #e5e7eb;\">\n<thead>\n<tr style=\"background: #f9fafb; box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Trigger<\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\"><\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Result<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">Your patients book an appointment via <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/profil-onedoc\/\">your OneDoc profile<\/a> or through <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/widget\/\">your personalized widget<\/a><\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">The slot is instantly reserved in your SOFTplus agenda<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">An appointment is scheduled in your SOFTplus agenda, either by you or your team<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">The corresponding time slot is no longer bookable on OneDoc<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">Patient details (name, email, mobile, date of birth) are collected during booking<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">This information is sent with the appointment to SOFTplus and can be linked to patient records<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; kd_sticky_column=&#8221;true&#8221; css=&#8221;.vc_custom_1753107322647{padding-left: 15px !important;background-color: #FFFFFF !important;border-radius: 5px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1757944824226\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">About<\/h5><p class=\"subtitle\" >SOFTplus (SOFTplus Health AG) is Swiss practice management software designed for therapists, whether they work in physiotherapy, occupational therapy, osteopathy or complementary medicine practices billing according to Tariff 590. SOFTplus combines practice management, patient tracking, record keeping and billing. By simplifying day-to-day administrative tasks, SOFTplus allows healthcare professionals to devote more time to their patients.<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1757944837070\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Editor:<\/h5><p class=\"subtitle\" >SOFTplus Health AG<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753106326821\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Website:<\/h5><\/header>[vc_column_text css=&#8221;&#8221;]<a href=\"https:\/\/www.softplus.net\/\" target=\"_blank\" rel=\"noopener\">softplus.net<\/a>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link   vc_custom_1757944872756  popmake-18523\" ><span class=\"prim_text\">Contact us<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1754556951922{padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1754556951923{padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1754556951923{padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1754556951923{padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1764253951821\" ><h6 class=\"separator_off\" >Benefit from the following features by using SOFTplus and OneDoc Pro together:<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/onedoc-profile\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Profile on OneDoc<\/h5><p >Become visible on OneDoc.ch, Switzerland\u2019s number one healthcare platform.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/book-online-google-button\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Google booking button<\/h5><p >Add the \u201cBook online\u201d button to your Google Business and Maps profile.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/partner-healthcare-platform\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Partner healthcare platforms<\/h5><p >Be bookable on platforms such as Well and Compassana.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Online appointment booking<\/h5><p >Allow your patients to book appointments on OneDoc.ch 24\/7.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/widget\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Widget on your website<\/h5><p >Offer appointment booking directly from your website.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/referral\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Patient referrals<\/h5><p >Refer your patients to trusted specialists.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093215829{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/step-by-step-appointment\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Step-by-step appointments<\/h5><p >Easily manage Step-by-step appointments directly on OneDoc.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/medical-resources-management\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Resource management<\/h5><p >Automatically reserve rooms and equipment when booking appointments.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081745973{margin-top: 80px !important;margin-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;][vc_column el_class=&#8221;highlight-call-to-action-box&#8221;][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1751470852885{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1758009815151\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Contact our team to learn more about the connection between <span style=\"color:#1D9585;\">OneDoc Pro<\/span> and <span style=\"color:#1D9585;\">SOFTplus<\/span><\/h2><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Contact our team<\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;9942&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753108755610{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1757944951784\" ><h2 class=\"separator_off\" >Frequently asked questions about interoperability between <span style=\"color:#1D9585;\">SOFTplus<\/span> and <span style=\"color:#1D9585;\">OneDoc Pro<\/span><\/h2><\/header>[vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;What does OneDoc Pro offer me in addition to SOFTplus?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]OneDoc Pro complements your SOFTplus software by providing features focused on appointment management, patient relations and online visibility.<\/p>\n<p>In particular, you benefit from online appointment booking synchronised with your SOFTplus calendar, improved visibility on Google and AI agents such as ChatGPT, simplified patient addressing and the option to offer secure video consultations.<\/p>\n<p>While SOFTplus handles the internal medical and administrative aspects of your practice, OneDoc Pro optimises the patient experience and streamlines day-to-day management, without requiring a change in medical software.[\/vc_toggle][vc_toggle title=&#8221;How does the connector between SOFTplus and OneDoc Pro work?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The connector between OneDoc Pro and SOFTplus enables automatic, two-way synchronisation. Once activated, no manual action is required.<br \/>\nWhen a patient makes an appointment online via OneDoc, it is automatically recorded in SOFTplus. Similarly, appointments added manually in SOFTplus block slots on OneDoc, preventing double bookings.[\/vc_toggle][vc_toggle title=&#8221;Is the connection between OneDoc Pro and SOFTplus secure?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes, the connection between OneDoc Pro and SOFTplus is secure. Only the data necessary for synchronising appointments (time slots, reasons for consultation and patient contact information) is exchanged between the two systems.<br \/>\nData exchanges are carried out using protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in accordance with the new Federal Data Protection Act (nFADP), and is ISO 27001 and DCPO certified. The connector is installed by the OneDoc teams, in coordination with SOFTplus Health AG, to ensure reliable, stable, and compliant integration.[\/vc_toggle][vc_toggle title=&#8221;What if something needs to be adjusted in the synchronization?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Synchronisation between OneDoc Pro and SOFTplus is designed to be reliable on a daily basis. If an occasional adjustment is needed \u2014 for example, after changing your availability settings \u2014 simply contact our support team.<\/p>\n<p>We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the situation concerns SOFTplus, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.[\/vc_toggle][vc_toggle title=&#8221;What do I need to do to set up the connector between SOFTplus and OneDoc Pro?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]You don&#8217;t need to do anything. Our team will contact SOFTplus Health AG, who will provide us with the information needed to activate the connector between SOFTplus and OneDoc Pro.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":18876,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27937","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.4) - 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