{"id":20041,"date":"2025-07-25T11:46:42","date_gmt":"2025-07-25T09:46:42","guid":{"rendered":"https:\/\/info.1doc.ch\/limitez-rdv-non-honores\/"},"modified":"2026-04-09T14:39:52","modified_gmt":"2026-04-09T12:39:52","slug":"reduce-no-shows","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/needs\/reduce-no-shows\/","title":{"rendered":"Limit the number of no-shows"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753083979270{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753083979270{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753083979271{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084057803{padding-bottom: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084057803{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084057803{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1753084111596{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084111596{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1775738373028\" ><h1 class=\"separator_off\" >Limit the number of <span style=\"color:#1D9585;\">no-shows<\/span><\/h1><\/header><header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1775738378112\" ><p class=\"separator_off\" >Keep your agenda full and reduce no-shows with online booking and automatic SMS reminders, so your time is used efficiently and your revenue is protected.<\/p><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Get a free demo<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_background_overlay=&#8221;true&#8221; css=&#8221;.vc_custom_1775738389912{padding-top: 30px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1775738389913{padding-top: 0px !important;padding-bottom: 80px !important;}&#8221; css_mobile=&#8221;.vc_custom_1775738389913{padding-top: 0px !important;padding-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1775738389913{padding-top: 0px !important;padding-bottom: 30px !important;}&#8221; top_section_title=&#8221;&#8221; bottom_section_title=&#8221;&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753437423651\" ><h2 class=\"separator_off\" style=\"margin-bottom:30px;\">Reduce <span style=\"color:#1D9585;\">missed appointments<\/span> and ensure patients arrive prepared<\/h2><\/header>[vc_column_text css=&#8221;.vc_custom_1754665166596{margin-bottom: 80px !important;padding-top: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">When patients can choose a time that truly fits their schedule, <strong>they are more likely to show up.<\/strong><\/p>\n<p style=\"text-align: center;\">OneDoc Hub lets them book at their convenience, without the pressure of a phone call. Each booking triggers a <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/confirmation-email\/\">confirmation email<\/a> with all the practical details they need. Patients also receive an automatic<a href=\"https:\/\/info.onedoc.ch\/en\/hub\/sms-reminders\/\"> SMS reminder<\/a> 24 hours before their appointment, so they do not forget it, and your team no longer needs to chase them by phone.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084923807{padding-top: 30px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753084923807{padding-top: 0px !important;padding-bottom: 80px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084923807{padding-top: 0px !important;padding-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084923807{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753450530811\" ><h2 class=\"separator_off\" style=\"margin-bottom:30px;\">OneDoc Pro limits <span style=\"color:#1D9585;\">no-shows<\/span> in your practice<\/h2><\/header>[vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752839426330{padding-top: 50px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;15934&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Send automatic SMS reminders<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]OneDoc Hub automatically sends an <a href=\"#\">SMS reminder<\/a> to each patient 24 hours before their appointments. This proactive reminder significantly reduces no-shows and keeps your schedule on track.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752839438197{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Add appointments directly to patient calendars<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]<span style=\"font-weight: 400;\">Every time you or a patient book an appointment, they receive a <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/confirmation-email\/\">confirmation email <\/a>with a <strong>calendar invite<\/strong> attached. The appointment, along with all practical information (address, access details, instructions), is added directly to their private or professional calendar reducing the risk of missed visits. <\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;17290&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752839451071{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084464893{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084464893{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753084464893{padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;17242&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Let patients choose the time that truly works for them<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]<a href=\"https:\/\/info.onedoc.ch\/en\/hub\/\">OneDoc Hub<\/a> allows <strong>patients to see your real-time availability<\/strong> and book when it suits them best. When patients pick a slot that fits their own calendar, they are more likely to attend, compared to a rushed phone booking.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752839464755{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Set clear no-show policies<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]During booking and in the confirmation email sent to the patient, <strong>you can clearly state your no-show policy<\/strong> (for example: appointment billed or future bookings limited). These reminders encourage patients to cancel in advance if needed, reducing no-shows and helping you protect your time.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;17246&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner]<a  href=\"https:\/\/info.onedoc.ch\/en\/hub\/\"  target=\"_self\"  title=\"OneDoc Hub\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link   vc_custom_1756223462416\" ><span class=\"prim_text\">Discover OneDoc Hub<\/span><\/a>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; kd_row_shadow=&#8221;true&#8221; css=&#8221;.vc_custom_1752837169593{margin-top: 80px !important;margin-bottom: 80px !important;border-radius: 5px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752837169593{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752837169593{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;][vc_column el_class=&#8221;highlight-call-to-action-box&#8221;][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1751470852885{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753443867710\" ><h2 class=\"separator_off\" style=\"color: #0F1A1A;\">Reduce no-shows and <span style=\"color:#1D9585;\">make your patient arrive on time<\/span> with OneDoc Hub<\/h2><p class=\"subtitle\" style=\"color: #0F1A1A;\">Patients arrive on time, your schedule runs smoothly, and your team no longer needs to follow up or fill last-minute gaps.<\/p><\/header><a  href=\"https:\/\/info.onedoc.ch\/en\/hub\/\"  target=\"_self\"  title=\"OneDoc Hub\"  class=\"tt_button tt_secondary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link\" ><span class=\"prim_text\">Discover OneDoc Hub<\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;15749&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752650690591{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515677064675{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753087316555{padding-bottom: 50px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753087316556{padding-bottom: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753087316556{padding-bottom: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753087316556{padding-bottom: 0px !important;}&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h2 class=\"separator_off\" >Less no-shows, <span style=\"color:#1D9585;\">increased revenue<\/span> \ud83d\udcca<\/h2><h6 class=\"subtitle\" >Use our calculator to discover the financial benefits of OneDoc on your practice.<\/h6><\/header><a  href=\"https:\/\/info.onedoc.ch\/en\/profitability-calculator\/\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link   vc_custom_1763476614701\" ><span class=\"prim_text\">Calculate my revenue<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081829488{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081829488{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081829488{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1750407089170{margin-bottom: 50px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753087430493{padding-bottom: 60px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753087430493{padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753087430494{padding-bottom: 30px !important;}&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h2 class=\"separator_off\" >OneDoc Pro is designed to meet <span style=\"color:#1D9585;\">your daily challenges<\/span>, whether you are looking to...<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-user-plus\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Get more new patients<\/h5><p ><\/p>\n<p style=\"text-align: center;\">Bring in more new patients and keep them coming back.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/en\/needs\/get-new-patients\/\">See how to attract more patients with OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-phone-alt\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Reduce the number of calls<\/h5><p ><\/p>\n<p style=\"text-align: center;\">Reduce the number of calls received by your secretary without compromising on quality.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/en\/needs\/reduce-incoming-calls\/\">Reduce pressure on your team with OneDoc Pro <\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-headset\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Limit no-shows<\/h5><p ><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">OneDoc Pro reduces\u00a0 the number of appointments not honored by your patients thanks to automated reminders automated.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/en\/needs\/reduce-no-shows\/\">Limit no-shows with OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084604826{padding-top: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084604827{padding-top: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-hand-holding-heart\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Retain your patients<\/h5><p ><\/p>\n<p style=\"text-align: center;\">Respond to your patients&#8217; new expectations by offering them the option to book appointments online.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/en\/needs\/retain-your-patients\/\">Retain your patients with OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-stream\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Manage automatically your care protocols<\/h5><p ><\/p>\n<p style=\"text-align: center;\">Automatically coordinate consultations that involve multiple steps or require specific resources.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/en\/needs\/manage-care-protocols\/\">Easily manage your care protocols with OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-hover-1 with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><div class=\"ib-wrapper\" style=\"padding-top:30px;padding-bottom:30px;padding-left:30px;padding-right:30px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:20px;\"><i class=\"fas fa-hands-helping\" style=\"color: #1D9585;\"><\/i> <\/div><h5 class=\"service-heading\" >Refer your patients easily<\/h5><p ><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Book directly for your patients consultations with trusted colleagues from trusted sources.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/info.onedoc.ch\/en\/needs\/refer-your-patients\/\">Easily refer your patients with OneDoc Pro<\/a><\/p>\n<p><\/p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753084637749{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753443986384\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Start <span style=\"color:#1D9585;\">reducing the number of no-shows<\/span> today<\/h2><h6 class=\"subtitle\" style=\"color: #FFFFFF;\">Get a free demo to discover how OneDoc Hub reduces the number of no-shows and helps you keep your agenda full.<\/h6><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Get a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753087047760{padding-top: 160px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753087047760{padding-top: 120px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753087047760{padding-top: 120px !important;padding-bottom: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1752836861724\" ><h2 class=\"separator_off\" >Frequently asked questions<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;How can I reduce the number of missed appointments at my medical practice?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]OneDoc Hub can help you reduce no-shows by automatically sending SMS reminders to patients 24 hours before each appointment.<\/p>\n<p>Furthermore, by allowing patients to choose the time slot that suits them best online, you increase the chances that they will keep their appointment.<\/p>\n<p>Finally, detailed confirmation emails containing all practical information (address, instructions, etc.) help patients to better prepare themselves.[\/vc_toggle][vc_toggle title=&#8221;Is it possible to charge for missed appointments?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]<\/p>\n<p data-start=\"177\" data-end=\"672\">Of course! You can decide to charge for a missed appointment if it was not canceled sufficiently in advance.<\/p>\n<p>With OneDoc Hub, you can set a clear policy for missed appointments. You can inform your patients, at the time of booking and in confirmation emails, of the rules that apply in the event of a no-show, such as billing or restrictions on future bookings. This encourages patients to cancel in time and reduces absences, while ensuring more efficient management of your schedule.[\/vc_toggle][vc_toggle title=&#8221;How many no-shows can be avoided with OneDoc?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]With OneDoc Hub, no-shows can be reduced by up to 75%, thanks in particular to the automatic sending of <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/sms-reminders\/\">reminders by SMS<\/a> and <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/confirmation-email\/\">confirmation emails<\/a>. These reminders allow patients to remember their appointments and reschedule them if necessary.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753083979270{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753083979270{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":20286,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20041","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OneDoc Pro: reduce missed appointments at your practice<\/title>\n<meta name=\"description\" content=\"Reduce no-shows with SMS reminders, online booking and email confirmations from OneDoc. 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