{"id":20005,"date":"2025-07-23T12:03:47","date_gmt":"2025-07-23T10:03:47","guid":{"rendered":"https:\/\/info.1doc.ch\/connector\/medionline-caisse-des-medecins\/"},"modified":"2025-11-27T18:37:30","modified_gmt":"2025-11-27T16:37:30","slug":"medionline-aerztekasse","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/connectors\/medionline-aerztekasse\/","title":{"rendered":"MediOnline"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1751971922716{padding-right: 15px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;top&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-sm&#8221;][vc_single_image image=&#8221;15291&#8243; style=&#8221;vc_box_circle_2&#8243; css=&#8221;&#8221; el_class=&#8221;grey-border&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h1 class=\"separator_off\" >MediOnline<\/h1><h4 class=\"subtitle\" >Transform your experience with MediOnline using the OneDoc Pro connector<\/h4><\/header>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752742685804{padding-bottom: 80px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;16596&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1753270882636{margin-bottom: 0px !important;border-radius: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1758888126623\" ><h6 class=\"separator_off\" >The essentials of the integration between MediOnline and OneDoc Pro<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]<strong>No need to change your processes<\/strong> or re-enter appointments: OneDoc Pro integrates directly into MediOnline and improves access to your practice without disrupting your daily routine.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1758888362354\" ><h6 class=\"separator_off\" >What the integration between MediOnline and OneDoc can do<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border-collapse: separate; border-spacing: 0; font-family: sans-serif; font-size: 14px; border: 1px solid #e5e7eb;\">\n<thead>\n<tr style=\"background: #f9fafb; box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Trigger<\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\"><\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Result<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">Your patients book an appointment on <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/onedoc-profile\/\">your OneDoc profile<\/a> or via the <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/widget\/\">widget<\/a><\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">The time slot is blocked in your MediOnline calendar<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">An appointment is added to your MediOnline schedule<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">The slot is no longer bookable on OneDoc<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">An appointment is booked via OneDoc or MediOnline<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">An <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/sms-reminders\/\">SMS reminder<\/a> and an <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/confirmation-email\/\">email confirmation<\/a> are automatically sent to your patients<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">Patient information (name, email, mobile, date of birth) is collected during booking<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">This information is synchronised with your MediOnline patient database<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; kd_sticky_column=&#8221;true&#8221; css=&#8221;.vc_custom_1753107322647{padding-left: 15px !important;background-color: #FFFFFF !important;border-radius: 5px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753270918656\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">About<\/h5><p class=\"subtitle\" >MediOnline is a web-based practice management platform developed by the \u00c4rztekasse Genossenschaft. It provides healthcare professionals with secure, 24\/7 access to financial and administrative data, including billing, payment processing, and statistical analysis. MediOnline supports various data transmission methods and integrates with services like online appointment booking, electronic patient records, and credit checks.<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753270931173\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Editor:<\/h5><p class=\"subtitle\" >\u00c4rztekasse<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753271066347\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Number of users:<\/h5><p class=\"subtitle\" >23.000+<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753106326821\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Website:<\/h5><\/header>[vc_column_text css=&#8221;&#8221;]<a href=\"https:\/\/www.aerztekasse.ch\/\">aerztekasse.ch<\/a>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link   vc_custom_1755509652787  popmake-18722\" ><span class=\"prim_text\">Contact us<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1754556175613{padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1754556175614{padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1754556175614{padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1754556175615{padding-top: 0px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1754559223769\" ><h6 class=\"separator_off\" >Top features for you after integrating OneDo Pro with MediOnline:<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/onedoc-profile\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Profile on OneDoc<\/h5><p >Become visible on OneDoc.ch, Switzerland\u2019s number one healthcare platform.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/book-online-google-button\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">\u00abBook online\u00bb button on Google<\/h5><p >Add the \u201cBook online\u201d button to your Google Business and Maps profile.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/partner-healthcare-platform\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Partner healthcare platforms<\/h5><p >Be bookable on platforms such as Well and Compassana.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Online appointment booking<\/h5><p >Allow your patients to book appointments on OneDoc.ch 24\/7.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/widget\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Widget on your website<\/h5><p >Offer appointment booking directly from your website.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/adressage\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Patient referrals<\/h5><p >Refer your patients to trusted specialists.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093215829{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/rendez-vous-a-etapes\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Step-by-step appointments<\/h5><p >Easily manage Step-by-step appointments directly on OneDoc.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/medical-resources-management\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Resource management<\/h5><p >Automatically reserve rooms and equipment when booking appointments.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/email-confirmation\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Email confirmation<\/h5><p >Confirm each appointment and pass on the essential information.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093263699{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093263700{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093263700{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/rappels-sms\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">SMS reminders<\/h5><p >Send appointment reminders to your patients effortlessly and at no extra cost.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081807696{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081807696{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081807696{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753271461179\" ><h2 class=\"separator_off\" >The connector between <span style=\"color:#1D9585;\">OneDoc Pro<\/span> and <span style=\"color:#1D9585;\">MediOnline<\/span> is already installed at your colleagues\u2019 practices.<\/h2><\/header>[vc_row_inner gap=&#8221;20&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753108602842{padding-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17867&#8243; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17863&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17859&#8243; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17851&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17855&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17847&#8243; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081745973{margin-top: 80px !important;margin-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;][vc_column el_class=&#8221;highlight-call-to-action-box&#8221;][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1751470852885{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753271471528\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Contact our team to learn more about the gateway between <span style=\"color:#1D9585;\">OneDoc Pro<\/span> and <span style=\"color:#1D9585;\">MediOnline<\/span>.<\/h2><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Contact our team<\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;9942&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753108755610{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753271484324\" ><h2 class=\"separator_off\" >Frequently asked questions about interoperability between <span style=\"color:#1D9585;\">MediOnline<\/span> and <span style=\"color:#1D9585;\">OneDoc Pro<\/span><\/h2><\/header>[vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;What does OneDoc Pro offer me in addition to MediOnline?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]OneDoc Pro complements your MediOnline software by adding features focused on appointment management, patient relations, and online visibility.<\/p>\n<p>You benefit from online appointment booking synchronized with your MediOnline calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.<\/p>\n<p>While MediOnline manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload \u2014 without requiring you to change your medical software.[\/vc_toggle][vc_toggle title=&#8221;How does the connector between MediOnline and OneDoc Pro work?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The connector between OneDoc Pro and MediOnline enables automatic, two-way synchronization. Once activated, no manual action is required.<\/p>\n<p>When a patient books an appointment online via OneDoc, it is automatically recorded in MediOnline, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in MediOnline automatically block the corresponding time slots on OneDoc, preventing double bookings.[\/vc_toggle][vc_toggle title=&#8221;Is the connection between OneDoc Pro and MediOnline secure?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes. The connection between OneDoc Pro and MediOnline is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.<\/p>\n<p>All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DPCO certified. Connector installation is handled by the OneDoc team in coordination with \u00c4rztekasse to ensure a reliable, stable, and regulation-compliant integration.[\/vc_toggle][vc_toggle title=&#8221;What if something needs to be adjusted in the synchronization?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The synchronization between OneDoc Pro and MediOnline is designed to work reliably every day. If an occasional adjustment is needed \u2014 for example, after changing your availability settings \u2014 simply contact our support team.<\/p>\n<p>We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves MediOnline, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.[\/vc_toggle][vc_toggle title=&#8221;What do I need to do to set up the connector between MediOnline and OneDoc Pro?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]You don\u2019t need to do anything. Our team will contact \u00c4rztekasse, who will provide us with the necessary information to activate the connector between MediOnline and OneDoc Pro.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":18876,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20005","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Synchronizing your MediOnline software with OneDoc Pro<\/title>\n<meta name=\"description\" content=\"Save time by having appointments booked on OneDoc Pro automatically transferred to your MediOnline medical software from \u00c4rztekasse.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.onedoc.ch\/en\/connectors\/medionline-aerztekasse\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Synchronizing your MediOnline software with OneDoc Pro\" \/>\n<meta property=\"og:description\" content=\"Save time by having appointments booked on OneDoc Pro automatically transferred to your MediOnline medical software from \u00c4rztekasse.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/info.onedoc.ch\/en\/connectors\/medionline-aerztekasse\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDoc Pro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/onedoc.ch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T16:37:30+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Synchronizing your MediOnline software with OneDoc Pro\" \/>\n<meta name=\"twitter:description\" content=\"Save time by having appointments booked on OneDoc Pro automatically transferred to your MediOnline medical software from \u00c4rztekasse.\" \/>\n<meta name=\"twitter:site\" content=\"@onedoc_ch\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/connectors\\\/medionline-aerztekasse\\\/\",\"url\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/connectors\\\/medionline-aerztekasse\\\/\",\"name\":\"Synchronizing your MediOnline software with OneDoc Pro\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/#website\"},\"datePublished\":\"2025-07-23T10:03:47+00:00\",\"dateModified\":\"2025-11-27T16:37:30+00:00\",\"description\":\"Save time by having appointments booked on OneDoc Pro automatically transferred to your MediOnline medical software from \u00c4rztekasse.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/connectors\\\/medionline-aerztekasse\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/\",\"name\":\"OneDoc Pro - 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