{"id":19952,"date":"2025-07-25T09:15:57","date_gmt":"2025-07-25T07:15:57","guid":{"rendered":"https:\/\/info.1doc.ch\/fidelisez-vos-patients\/"},"modified":"2026-04-10T11:13:49","modified_gmt":"2026-04-10T09:13:49","slug":"retain-your-patients","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/needs\/retain-your-patients\/","title":{"rendered":"Retain your patients with a smooth and convenient digital experience"},"content":{"rendered":"

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OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753084057803{padding-bottom: 50px !important;}” css_tablet_portrait=”.vc_custom_1753084057803{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753084057803{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1753084111596{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753084111596{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}”]

Retain your patients<\/span> with a smooth and convenient digital experience<\/h1><\/header>

Give your patients the simple digital experience they now expect from their healthcare providers.<\/p><\/header>Get a free demo<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” kd_background_overlay=”true” css=”.vc_custom_1775812427352{padding-top: 30px !important;padding-bottom: 80px !important;}” css_tablet_landscape=”.vc_custom_1775812427352{padding-top: 0px !important;padding-bottom: 80px !important;}” css_mobile=”.vc_custom_1775812427352{padding-top: 0px !important;padding-bottom: 30px !important;}” css_tablet_portrait=”.vc_custom_1775812427352{padding-top: 0px !important;padding-bottom: 30px !important;}” top_section_title=”” bottom_section_title=””][vc_column]

Do not lose your patients to more accessible practices<\/h2><\/header>[vc_column_text css=”.vc_custom_1754664752718{margin-bottom: 80px !important;padding-top: 30px !important;}”]<\/p>\n

Your patients will pick the simplest, fastest option. <\/strong>If they cannot book when they need to, or consult in the most appropriate way, they might visit another practice and not come back.<\/p>\n

OneDoc Hub<\/a> makes your practice easy to book and easy to return to. By meeting patients\u2019 expectations for accessibility, you keep them loyal and coming back to you first.<\/p>\n

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OneDoc Pro helps you retain your patients<\/span><\/h2><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752839426330{padding-top: 50px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”][vc_single_image image=”16546″ img_size=”full” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”]

Offer a digital experience patients want to return to<\/h4><\/header>[vc_column_text css=””]OneDoc Hub makes your practice easy to find, easy to book and easy to come back to. This seamless experience<\/a><\/strong> (online appointment booking, reschedule and cancellation, transparent profile information, remote consultation software, etc.) reduces drop-offs between appointments and strengthens patient loyalty over time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752839438197{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]

Let returning patients book, reschedule or cancel without friction<\/h4><\/header>[vc_column_text css=””]Plans change. With OneDoc Hub, patients can easily reschedule or cancel appointments online, without calling your practice<\/strong>. You stay in control by defining the rules and deadlines, while patients appreciate the flexibility, making them more likely to rebook with you instead of looking elsewhere.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”17129″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752839451071{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs” css_tablet_portrait=”.vc_custom_1753084464893{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753084464893{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1753084464893{padding-bottom: 0px !important;}”][vc_single_image image=”15757″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”]

Keep patients engaged with remote consultations<\/h4><\/header>[vc_column_text css=””]Returning patients do not always need to come back in person, especially for follow-ups or chronic condition monitoring. With OneDoc Visio<\/a>, you can offer secure, convenient teleconsultations<\/a><\/strong> to maintain connection and support continuity of care with your returning patients: a service they appreciate and value today.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]Discover OneDoc Hub<\/span><\/a>[\/vc_column][\/vc_row][vc_row content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” kd_row_shadow=”true” css=”.vc_custom_1752837169593{margin-top: 80px !important;margin-bottom: 80px !important;border-radius: 5px !important;}” css_mobile=”.vc_custom_1752837169593{margin-top: 30px !important;margin-bottom: 30px !important;}” css_tablet_portrait=”.vc_custom_1752837169593{margin-top: 30px !important;margin-bottom: 30px !important;}”][vc_column el_class=”highlight-call-to-action-box”][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1751470852885{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]

OneDoc Hub helps you build lasting patient relationships<\/span><\/h2>

Patients come back when booking and follow-up are easy. OneDoc Hub gives you the tools to maintain that connection and strengthen loyalty over time.<\/p><\/header>Discover OneDoc Hub<\/span><\/a>[\/vc_column_inner][vc_column_inner offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”15749″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752650690591{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column css=”.vc_custom_1515677064675{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753087316555{padding-bottom: 50px !important;}” css_tablet_landscape=”.vc_custom_1753087316556{padding-bottom: 50px !important;}” css_tablet_portrait=”.vc_custom_1753087316556{padding-bottom: 0px !important;}” css_mobile=”.vc_custom_1753087316556{padding-bottom: 0px !important;}”][vc_column_inner]

Retain your patients<\/span> thanks to our free resources<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner][vc_basic_grid post_type=”post” max_items=”3″ orderby=”rand” item=”4339″ initial_loading_animation=”none” css=”” grid_id=”vc_gid:1775812398174-c8e842b8-91af-5″ taxonomies=”257″ exclude=”13084, 12493, 12508, 12527, 13069″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752081829488{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1752081829488{padding-top: 30px !important;padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1752081829488{padding-top: 30px !important;padding-bottom: 30px !important;}”][vc_column css=”.vc_custom_1750407089170{margin-bottom: 50px !important;padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753087430493{padding-bottom: 60px !important;}” css_tablet_portrait=”.vc_custom_1753087430493{padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1753087430494{padding-bottom: 30px !important;}”][vc_column_inner]

OneDoc Pro is designed to meet your daily challenges<\/span>, whether you are looking to...<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner width=”1\/3″]
<\/i> <\/div>
Get more new patients<\/h5>

<\/p>\n

Bring in more new patients and keep them coming back.<\/p>\n

 <\/p>\n

See how to attract more patients with OneDoc Pro<\/a><\/p>\n

<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

<\/i> <\/div>
Reduce the number of calls<\/h5>

<\/p>\n

Reduce the number of calls received by your secretary without compromising on quality.<\/p>\n

 <\/p>\n

Reduce pressure on your team with OneDoc Pro <\/a><\/p>\n

<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

<\/i> <\/div>
Limit no-shows<\/h5>

<\/p>\n

OneDoc Pro reduces\u00a0 the number of appointments not honored by your patients thanks to automated reminders automated.<\/span><\/p>\n

 <\/p>\n

Limit no-shows with OneDoc Pro<\/a><\/p>\n

<\/p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753084604826{padding-top: 30px !important;}” css_mobile=”.vc_custom_1753084604827{padding-top: 0px !important;}”][vc_column_inner width=”1\/3″]

<\/i> <\/div>
Retain your patients<\/h5>

<\/p>\n

Respond to your patients’ new expectations by offering them the option to book appointments online.<\/p>\n

 <\/p>\n

Retain your patients with OneDoc Pro<\/a><\/p>\n

<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

<\/i> <\/div>
Manage automatically your care protocols<\/h5>

<\/p>\n

Automatically coordinate consultations that involve multiple steps or require specific resources.<\/p>\n

 <\/p>\n

Easily manage your care protocols with OneDoc Pro<\/a><\/p>\n

<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]

<\/i> <\/div>
Refer your patients easily<\/h5>

<\/p>\n

Book directly for your patients consultations with trusted colleagues from trusted sources.<\/span><\/p>\n

 <\/p>\n

Easily refer your patients with OneDoc Pro<\/a><\/p>\n

<\/p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753084637749{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}” css_tablet_portrait=”.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1753084637749{padding-top: 30px !important;padding-bottom: 30px !important;}”][vc_column][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 30px !important;padding-bottom: 0px !important;padding-left: 30px !important;}” css_mobile=”.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_tablet_portrait=”.vc_custom_1753086997751{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”]

Turn every patient into a returning one<\/span><\/h2>
Book a free demo to see how OneDoc Hub helps you build trust and loyalty with your patients at every step: from the discovery of your services to long-term follow-up.<\/h6><\/header>Get a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753087047760{padding-top: 160px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753087047760{padding-top: 120px !important;padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1753087047760{padding-top: 120px !important;padding-bottom: 30px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

Frequently asked questions<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”How can healthcare professionals in Switzerland build patient loyalty?” css=”” el_class=”btf-faq”]Building patient loyalty depends on the quality of care you provide, but also on the overall experience you offer them. Patients particularly appreciate modern solutions such as 24\/7 online appointment booking, flexibility to change or cancel their appointments, and the option of teleconsultations. By integrating digital tools such as OneDoc Hub, you simplify their journey and build their trust, encouraging them to return.[\/vc_toggle][vc_toggle title=”Why is a modern healthcare experience important for patients?” css=”” el_class=”btf-faq”]<\/p>\n

Today’s patients are looking for quick, simple, and accessible solutions. A modern experience, including tools such as online appointment booking and teleconsultations, meets their expectations by being fast and flexible. This improves their satisfaction and strengthens their loyalty to your practice.<\/p>\n

[\/vc_toggle][vc_toggle title=”Can patients make, reschedule, or cancel appointments online on OneDoc?” css=”” el_class=”btf-faq”]Yes, with OneDoc Hub, your patients can easily make, reschedule, or cancel appointments online at any time. This flexibility allows them to better manage their schedules while complying with the cancellation deadlines you set. This also reduces the administrative burden on your team and improves the overall patient experience.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=”vc_row-bg-position-top”][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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