{"id":19877,"date":"2025-07-23T10:36:18","date_gmt":"2025-07-23T08:36:18","guid":{"rendered":"https:\/\/info.1doc.ch\/connector\/medes\/"},"modified":"2026-04-15T17:12:11","modified_gmt":"2026-04-15T15:12:11","slug":"medes","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/connectors\/medes\/","title":{"rendered":"Medes"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1751971922716{padding-right: 15px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; content_placement=&#8221;top&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753107758481{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243; offset=&#8221;vc_hidden-sm&#8221;][vc_single_image image=&#8221;15351&#8243; style=&#8221;vc_box_circle_2&#8243; css=&#8221;&#8221; el_class=&#8221;grey-border&#8221;][\/vc_column][vc_column width=&#8221;5\/6&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h1 class=\"separator_off\" >Medes<\/h1><h4 class=\"subtitle\" >Connect Medes to OneDoc Pro and enjoy extra features<\/h4><\/header>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752742685804{padding-bottom: 80px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_single_image image=&#8221;16579&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1753266555214{margin-bottom: 0px !important;border-radius: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753266688118\" ><h6 class=\"separator_off\" >Medes and OneDoc integration overview<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]You don\u2019t need to enter data twice or manually align appointments. <strong>Follow your workflows with Medes<\/strong> while benefiting from OneDoc Pro\u2019s features.[\/vc_column_text]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1763716795172\" ><h6 class=\"separator_off\" >How the integration between Medes and OneDoc works<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]<\/p>\n<table style=\"width: 100%; border-collapse: separate; border-spacing: 0; font-family: sans-serif; font-size: 14px; border: 1px solid #e5e7eb;\">\n<thead>\n<tr style=\"background: #f9fafb; box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Trigger<\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\"><\/th>\n<th style=\"padding: 10px 12px; text-align: left; font-weight: 600; color: #374151; border: 0;\">Result<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">An appointment is booked via <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/profil-onedoc\/\">your OneDoc profile<\/a> or through the <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/widget\/\">widget<\/a><\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">The time slot automatically appears in your Medes calendar<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">An appointment is added by you or your team in Medes<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">Your availability is updated in real time on OneDoc<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">Patient details (name, email, mobile number, date of birth) are collected at the time of booking<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">This information is sent to Medes and can be synced with your patient records<\/td>\n<\/tr>\n<tr style=\"box-shadow: inset 0 -1px 0 #e5e7eb;\">\n<td style=\"padding: 10px 12px; border: 0;\">An appointment is booked via OneDoc or Medes<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">\u2192<\/td>\n<td style=\"padding: 10px 12px; border: 0;\">Your patients automatically receive a <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/rappels-sms\/\">reminder SMS<\/a> and an <a href=\"https:\/\/info.onedoc.ch\/fr\/hub\/email-confirmation\/\">email confirmation<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; kd_sticky_column=&#8221;true&#8221; css=&#8221;.vc_custom_1753107322647{padding-left: 15px !important;background-color: #FFFFFF !important;border-radius: 5px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753266626975\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">About<\/h5><p class=\"subtitle\" >Medes is a Swiss medical tele-secretariat and digital service provider with over 30 years of experience supporting healthcare professionals in Switzerland. All data is securely hosted on servers located in Switzerland, adhering to strict data protection standards. By combining advanced technology with human expertise, Medes helps medical practices streamline administrative tasks and enhance patient care.<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753266640465\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Editor:<\/h5><p class=\"subtitle\" >Medes<\/p><\/header><header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753106326821\" ><h5 class=\"separator_off\" style=\"margin-bottom:10px;\">Website:<\/h5><\/header>[vc_column_text css=&#8221;&#8221;]<a href=\"https:\/\/medes.ch\/\" target=\"_blank\" rel=\"noopener\">medes.ch<\/a>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link   vc_custom_1755504425180  popmake-18722\" ><span class=\"prim_text\">Contact us<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1754556175613{padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1754556175614{padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1754556175614{padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1754556175615{padding-top: 0px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1754559143603\" ><h6 class=\"separator_off\" >Thanks to the Medes and OneDoc Pro connection, these features will modernize your practice:<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/onedoc-profile\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Profile on OneDoc<\/h5><p >Become visible on OneDoc.ch, Switzerland\u2019s number one healthcare platform.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/book-online-google-button\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">\u00abBook online\u00bb button on Google<\/h5><p >Add the \u201cBook online\u201d button to your Google Business and Maps profile.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/partner-healthcare-platform\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Partner healthcare platforms<\/h5><p >Be bookable on platforms such as Well and Compassana.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Online appointment booking<\/h5><p >Allow your patients to book appointments on OneDoc.ch 24\/7.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/widget\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Widget on your website<\/h5><p >Offer appointment booking directly from your website.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/referral\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Patient referrals<\/h5><p >Refer your patients to trusted specialists.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093215829{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/step-by-step-appointment\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Step-by-step appointments<\/h5><p >Easily manage Step-by-step appointments directly on OneDoc.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/medical-resources-management\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Resource management<\/h5><p >Automatically reserve rooms and equipment when booking appointments.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/confirmation-email\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Email confirmation<\/h5><p >Confirm each appointment and pass on the essential information.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093215829{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/sms-reminders\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">SMS reminders<\/h5><p >Send appointment reminders to your patients effortlessly and at no extra cost.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081807696{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081807696{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081807696{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753266781147\" ><h2 class=\"separator_off\" >The connector between <span style=\"color:#1D9585;\">OneDoc Pro<\/span> and <span style=\"color:#1D9585;\">Medes<\/span> is already installed at your colleagues\u2019 practices.<\/h2><\/header>[vc_row_inner gap=&#8221;20&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753108602842{padding-bottom: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17809&#8243; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][vc_single_image image=&#8221;17805&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243; offset=&#8221;vc_col-xs-4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752081745973{margin-top: 80px !important;margin-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752081745973{margin-top: 30px !important;margin-bottom: 30px !important;}&#8221;][vc_column el_class=&#8221;highlight-call-to-action-box&#8221;][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1751470852885{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1753266790319\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Contact our team to learn more about the gateway between <span style=\"color:#1D9585;\">OneDoc Pro<\/span> and <span style=\"color:#1D9585;\">Medes<\/span>.<\/h2><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link    popmake-18722\" ><span class=\"prim_text\">Contact our team<\/span><\/a>[\/vc_column_inner][vc_column_inner offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;9942&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753108755610{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753108755610{padding-top: 60px !important;padding-bottom: 60px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753266799428\" ><h2 class=\"separator_off\" >Frequently asked questions about interoperability between <span style=\"color:#1D9585;\">Medes<\/span> and <span style=\"color:#1D9585;\">OneDoc Pro<\/span><\/h2><\/header>[vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;What does OneDoc Pro offer me in addition to Medes?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]OneDoc Pro complements your Medes software by adding features focused on appointment management, patient relations, and online visibility.<\/p>\n<p>You benefit from online appointment booking synchronized with your Medes calendar, improved visibility on Google and AI assistants like ChatGPT, simplified patient referrals, and the ability to offer secure video consultations.<\/p>\n<p>While Medes manages the medical and internal administrative aspects of your practice (patient records, billing, prescriptions), OneDoc Pro enhances the patient experience and lightens your daily workload \u2014 without requiring you to change your medical software.[\/vc_toggle][vc_toggle title=&#8221;How does the connector between Medes and OneDoc Pro work?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The connector between OneDoc Pro and Medes enables automatic, two-way synchronization. Once activated, no manual action is required. When a patient books an appointment online via OneDoc, it is automatically recorded in Medes, along with all relevant details (reason, patient, time). Likewise, appointments entered manually in Medes automatically block the corresponding time slots on OneDoc, preventing double bookings.[\/vc_toggle][vc_toggle title=&#8221;Is the connection between OneDoc Pro and Medes secure?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes. The connection between OneDoc Pro and Medes is secure. Only the data necessary for appointment synchronization (time slots, consultation reasons, and patient contact details) is exchanged between the two systems.<\/p>\n<p>All exchanges use protocols that comply with current security standards. OneDoc hosts its data exclusively in Switzerland, in compliance with the New Federal Act on Data Protection (nFADP), and is ISO 27001 and DPCO certified. Connector installation is handled by the OneDoc team in coordination with Medes to ensure a reliable, stable, and regulation-compliant integration.[\/vc_toggle][vc_toggle title=&#8221;What if something needs to be adjusted in the synchronization?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The synchronization between OneDoc Pro and Medes is designed to work reliably every day. If an occasional adjustment is needed \u2014 for example, after changing your availability settings \u2014 simply contact our support team.<\/p>\n<p>We will perform the necessary checks to identify the cause of the issue and resolve it quickly. If the matter involves Medes, we will contact their technical support directly to ensure effective follow-up. In all cases, you will be kept informed.[\/vc_toggle][vc_toggle title=&#8221;What do I need to do to set up the connector between Medes and OneDoc Pro?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]You don\u2019t need to do anything. Our team will contact Medes, who will provide us with the necessary information to activate the connector between Medes and OneDoc Pro.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753107176502{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753107176503{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":18876,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19877","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Synchronizing your Medes software with OneDoc Pro<\/title>\n<meta name=\"description\" content=\"Save time by having appointments booked on OneDoc Pro automatically transferred to your Medes medical software from Medes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/info.onedoc.ch\/en\/connectors\/medes\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Synchronizing your Medes software with OneDoc Pro\" \/>\n<meta property=\"og:description\" content=\"Save time by having appointments booked on OneDoc Pro automatically transferred to your Medes medical software from Medes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/info.onedoc.ch\/en\/connectors\/medes\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDoc Pro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/onedoc.ch\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-15T15:12:11+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Synchronizing your Medes software with OneDoc Pro\" \/>\n<meta name=\"twitter:description\" content=\"Save time by having appointments booked on OneDoc Pro automatically transferred to your Medes medical software from Medes.\" \/>\n<meta name=\"twitter:site\" content=\"@onedoc_ch\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/connectors\\\/medes\\\/\",\"url\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/connectors\\\/medes\\\/\",\"name\":\"Synchronizing your Medes software with OneDoc Pro\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/#website\"},\"datePublished\":\"2025-07-23T08:36:18+00:00\",\"dateModified\":\"2026-04-15T15:12:11+00:00\",\"description\":\"Save time by having appointments booked on OneDoc Pro automatically transferred to your Medes medical software from Medes.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/connectors\\\/medes\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/info.onedoc.ch\\\/en\\\/\",\"name\":\"OneDoc Pro - 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