{"id":19521,"date":"2025-07-29T14:47:49","date_gmt":"2025-07-29T12:47:49","guid":{"rendered":"https:\/\/info.1doc.ch\/onedoc-invoice\/factures-tiers-garant\/"},"modified":"2026-04-07T14:57:16","modified_gmt":"2026-04-07T12:57:16","slug":"third-party-guarantor","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/invoice\/third-party-guarantor\/","title":{"rendered":"Secure invoice transmission to the patient (TG)"},"content":{"rendered":"

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OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css_tablet_portrait=”.vc_custom_1753104252986{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104252987{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}” css=”.vc_custom_1753104252986{padding-bottom: 50px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]

Send invoices to your patients<\/span> securely<\/h1><\/header>

With OneDoc Invoice, send your TG invoices directly to your patients, quickly and in full compliance with legal data protection requirements.<\/p><\/header>Get a free demo<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_landscape=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_mobile=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}”][vc_column]

Everything you need to know about sending invoices to the TG for patients<\/h2><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}” css_tablet_portrait=”.vc_custom_1753104791132{padding-top: 30px !important;}” css_mobile=”.vc_custom_1753104791132{padding-top: 30px !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]
Send your invoices via a secure link<\/h6><\/header>[vc_column_text css=””]Your patients receive an email containing a secure link to download their invoice and any reminders. For added privacy, each invoice is protected by two-factor authentication<\/strong>: patients log in using an SMS code and retrieve their TG invoice from the secure OneDoc patient portal. This ensures no sensitive data is exposed in email attachments, avoiding the risk of leaks via insecure and non-sovereign email services like Hotmail or Gmail.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”21421″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs” css_tablet_portrait=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1753104811195{padding-bottom: 0px !important;}”][vc_single_image image=”21489″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”]
Add a cover letter to the invoice<\/h6><\/header>[vc_column_text css=””]Enhance your patients\u2019 experience by automatically attaching a cover letter to your invoices. You can create a template tailored to your needs<\/strong> and include all key information. The letter is automatically provided in the patient\u2019s language for clear and professional communication.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761323490{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″ css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}”]
Protect patient data with temporary links<\/h6><\/header>[vc_column_text css=””]Each link to an invoice is valid for 30 days, after which it automatically expires. Even if your patient\u2019s email account is compromised, no confidential or medical data can be accessed after this period<\/strong>.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”][vc_single_image image=”21493″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753777093224{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs” css_tablet_portrait=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” css_tablet_landscape=”.vc_custom_1753104828048{padding-bottom: 0px !important;}”][vc_single_image image=”21497″ img_size=”large” style=”vc_box_shadow” css=””][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}”]
Ensure compliance and peace of mind<\/h6><\/header>[vc_column_text css=””]With OneDoc Invoice, your invoice transmissions comply with nFADP and Swiss security standards<\/strong>. You avoid sending sensitive data by email and meet your legal obligations without extra effort.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753103738694{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}” css_tablet_portrait=”.vc_custom_1753103738694{padding-top: 30px !important;padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1753103738694{padding-top: 30px !important;padding-bottom: 30px !important;}”][vc_column][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

Send invoices to your patients<\/span>, securely<\/h2>

With OneDoc Invoice, you can send invoices to your patients in one click, securely.<\/p><\/header>Get a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104600813{padding-top: 160px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104600814{padding-top: 80px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1753104600814{padding-top: 80px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]

Related features<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753093196686{padding-bottom: 50px !important;}” css_mobile=”.vc_custom_1753093196686{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753093196686{padding-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]
OneDoc Invoice<\/h5>

Take advantage of billing software tailored to healthcare professionals in Switzerland.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”]

Smart Invoice generation<\/h5>

Generate and send QR invoices that comply with Swiss standards.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”]

Invoice transmission to the insurance (TP)<\/h5>

Send third-party payment invoices directly to insurers.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104692511{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

Frequently asked questions about sending invoices to patients<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”What are the advantages of using OneDoc Invoice for secure invoice delivery to the Third Party Guarantor?” css=”” el_class=”btf-faq”]<\/p>\n

OneDoc Invoice simplifies and secures the sending of invoices to the Third Party Guarantor (TG). Your patients receive an email containing a secure link to download their invoice, protected by two-factor authentication via an SMS code. This ensures that only authorized persons can access sensitive data. In addition, links to invoices automatically expire after 30 days, further enhancing information security. This method complies with Swiss legal requirements (nLPD), allowing you to meet your data protection obligations while providing a smooth and professional experience for your patients.<\/p>\n

[\/vc_toggle][vc_toggle title=”How can patient data confidentiality be guaranteed when sending medical invoices?” css=”” el_class=”btf-faq”]<\/p>\n

With OneDoc Invoice, invoices are never sent as email attachments, which avoids the risks associated with unsecured email. Instead, your patients receive a secure link to access their invoice via the OneDoc patient portal. This link is protected by two-factor authentication (SMS code) and automatically expires after 30 days. These precautions ensure that medical data remains confidential and protected from unauthorized access.<\/p>\n

[\/vc_toggle][vc_toggle title=”Is it possible to customize the cover letters accompanying invoices sent to patients?” css=”” el_class=”btf-faq”]<\/p>\n

Yes, OneDoc Invoice allows you to customize the cover letters attached to invoices. You can create templates tailored to your needs, including important information or specific messages for your patients. These letters can be automatically generated in your patient’s language, ensuring clear and professional communication.<\/p>\n

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