{"id":19486,"date":"2025-07-30T06:48:57","date_gmt":"2025-07-30T04:48:57","guid":{"rendered":"https:\/\/info.1doc.ch\/onedoc-invoice\/tiers-payant\/"},"modified":"2026-08-28T13:54:57","modified_gmt":"2026-08-28T11:54:57","slug":"third-party-payment","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/invoice\/third-party-payment\/","title":{"rendered":"Invoice transmission to the insurance (TP)"},"content":{"rendered":"

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OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104252986{padding-bottom: 50px !important;}” css_tablet_portrait=”.vc_custom_1753104252986{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104252987{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]
A OneDoc Invoice feature<\/span><\/div>

Send Tiers payant invoices directly to insurers<\/span><\/h1>

With OneDoc Invoice, send Tiers payant (TP) invoices directly to insurers through MediData.<\/p><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css_tablet_portrait=”.vc_custom_1773415945308{margin-bottom: 20px !important;}” css_mobile=”.vc_custom_1773415945308{margin-bottom: 20px !important;}”][vc_column_inner css=”.vc_custom_1773412416651{padding-right: 5px !important;}”]Book a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_landscape=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_portrait=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}” css_mobile=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}”][vc_column]

Create compliant Tiers payant invoices<\/span> and send them to insurers<\/h2><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}” css_tablet_portrait=”.vc_custom_1753104791132{padding-top: 30px !important;}” css_mobile=”.vc_custom_1753104791132{padding-top: 30px !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″]

01<\/h3>

Send compliant Tiers payant invoices to insurers<\/h6><\/header>[vc_column_text]With OneDoc Invoice, generate and send Tiers payant invoices in just a few clicks, in line with the requirements for mandatory health insurance (LAMal), accident insurance (AA), disability insurance (AI), and military insurance (AM). Your invoices are automatically sent to the correct insurer through the MediData network, helping ensure timely reimbursement.
\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″][vc_single_image image=”15753″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1753104811195{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs”][vc_single_image image=”21493″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″]

02<\/h3>

Send patients a free copy of their TP invoice<\/h6><\/header>[vc_column_text]With OneDoc Invoice, automatically send patients a copy of their TP invoice through a secure link protected by SMS two-factor authentication. You can also attach a cover letter translated into the patient\u2019s language.
\n[\/vc_column_text][vc_column_text css=”.vc_custom_1787128453883{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 5px !important;padding-left: 10px !important;background-color: #D5EDEA !important;border-radius: 5px !important;}”]Did you know?<\/strong><\/p>\n

Since January 1, 2022, healthcare professionals have been required to provide patients with a copy of their invoice.<\/p>\n

LAMal amendment, cost-containment measures \u2013 package 1<\/em><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761323490{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″]

03<\/p>

Track invoice status in real time<\/h6><\/header>[vc_column_text]With OneDoc Invoice, track how insurers are processing your invoices in real time and avoid outstanding payments. You are automatically notified when action is required, such as when information is missing or clarification is requested.
\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″][vc_single_image image=”17156″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753856799815{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1753104828048{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs”][vc_single_image image=”17152″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″]

04<\/h3>

Help ensure TP invoices are paid with consistently up-to-date information<\/h6><\/header>[vc_column_text]OneDoc Invoice updates the list of insurers daily through MediData, maintaining a complete database. In addition, integration with the Covercard\u00aeSystem keeps your patients\u2019 administrative information, such as insurance number, contact details, and insurance plan, up to date.
\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753856810342{padding-top: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1753104828048{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs”]

05<\/h3>

Benefit from certified security that meets Swiss standards<\/h6><\/header>[vc_column_text]The connection to MediData is fully secured using certified HTTPS. In addition, OneDoc and MediData hold DPCO and ISO\/IEC 27001 certifications<\/a>, two leading Swiss standards for protecting health data.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″][vc_single_image image=”15657″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1787126877508{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1787126877509{padding-top: 80px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1787126877509{padding-top: 80px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]

Works with...<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753093196686{padding-bottom: 50px !important;}” css_tablet_portrait=”.vc_custom_1753093196686{padding-bottom: 0px !important;}” css_mobile=”.vc_custom_1753093196686{padding-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]
Smart Invoice generation<\/h5>

Generate and send QR invoices that comply with Swiss standards.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”]

Secure invoice transmission to patients (TG)<\/h5>

Send your TG invoices securely to your patients.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”]
\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104692511{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

Frequently asked questions about sending Tiers payant invoices<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”How does OneDoc Invoice simplify sending Tiers payant (TP) invoices to insurers?” el_class=”btf-faq”]<\/p>\n

OneDoc Invoice automates the transmission of Tiers payant (TP) invoices to insurers through MediData. Once generated, the invoice is sent directly to the appropriate insurer in just a few clicks, in compliance with Swiss legal requirements. The system updates the list of insurers daily. You can also track invoice status in real time and receive notifications when action is required, such as a request for clarification or missing information.<\/p>\n

[\/vc_toggle][vc_toggle title=”Are healthcare professionals required to provide patients with a copy of their TP invoice?” el_class=”btf-faq”]Yes. Since January 1, 2022, healthcare professionals in Switzerland have been required to provide patients with a copy of their TP invoice under a LAMal amendment covering cost-containment measures (package 1). With OneDoc Invoice, you can automatically send patients a copy of their invoice through a secure link by email. The link is protected by two-factor authentication using an SMS code, ensuring data confidentiality. You can also attach a personalized cover letter for clear, professional communication.
\n[\/vc_toggle][vc_toggle title=”What do I need to send TP invoices to insurers with OneDoc?” el_class=”btf-faq”]To send Tiers payant (TP) invoices to insurers with OneDoc Invoice, you need:<\/p>\n