{"id":19322,"date":"2025-07-29T07:32:20","date_gmt":"2025-07-29T05:32:20","guid":{"rendered":"https:\/\/info.1doc.ch\/onedoc-visio\/controle-video-son\/"},"modified":"2026-08-28T17:32:45","modified_gmt":"2026-08-28T15:32:45","slug":"audio-video-setting","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/visio\/audio-video-setting\/","title":{"rendered":"Audio and Video settings"},"content":{"rendered":"

[vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753103330024{padding-top: 100px !important;}” css_tablet_portrait=”.vc_custom_1753103330024{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753103330024{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]

OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104252986{padding-bottom: 50px !important;}” css_tablet_portrait=”.vc_custom_1753104252986{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104252987{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]
A OneDoc Visio feature<\/span><\/div>

Control audio and video<\/span> during your teleconsultations<\/h1>

With OneDoc Visio, give your patients a smooth, professional experience, no matter which device they use.<\/p><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css_tablet_portrait=”.vc_custom_1773415945308{margin-bottom: 20px !important;}” css_mobile=”.vc_custom_1773415945308{margin-bottom: 20px !important;}”][vc_column_inner css=”.vc_custom_1773412416651{padding-right: 5px !important;}”]Book a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_landscape=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_portrait=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}” css_mobile=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}”][vc_column]

Adjust the audio and video settings<\/span> for your teleconsultations<\/h2><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}” css_tablet_portrait=”.vc_custom_1753104791132{padding-top: 30px !important;}” css_mobile=”.vc_custom_1753104791132{padding-top: 30px !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″]

01<\/h3>

Switch cameras at any time during the consultation<\/h6><\/header>[vc_column_text]Choose the camera that works best for you at the start of or during the teleconsultation. On a smartphone, for example, you can switch between the front and rear cameras to show a specific area for examination, such as a skin lesion. This makes remote examinations easier and lets you adapt the consultation to your patient\u2019s needs.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″][vc_single_image image=”21281″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1753104811195{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs”][vc_single_image image=”21285″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″]

02<\/h3>

Choose the most suitable microphone<\/h6><\/header>[vc_column_text]Provide your patients with clear, crisp sound in any situation. In just a few clicks, select the microphone you want to use: your computer\u2019s built-in microphone, a headset, or a high-quality external microphone. You can adjust your audio settings at any time to ensure smooth, easy-to-understand communication.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”0px” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1787674232998{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1787674232999{padding-top: 80px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1787674232999{padding-top: 80px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]

Works with...<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753093215829{padding-bottom: 50px !important;}” css_tablet_portrait=”.vc_custom_1753093215830{padding-bottom: 0px !important;}” css_mobile=”.vc_custom_1753093215830{padding-bottom: 0px !important;}”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]
OneDoc Visio<\/h5>

Offer secure teleconsultations with our installation-free software.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”]

Integrated screen sharing<\/h5>

Share your screen with your patients in one click during teleconsultations.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”]

Background control<\/h5>

Choose from a selection of professional backgrounds.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104692511{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

Frequently asked questions about audio and video settings<\/span> for teleconsultations<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”Which teleconsultation software is recommended for healthcare professionals in Switzerland?” el_class=”btf-faq”]As a healthcare professional practicing in Switzerland, you need to make sure that your software:
\n<ul>
\n<li>Offers <strong>secure video consultations<\/strong> (encryption and confidentiality)<\/li>
\n<li>Complies with the <strong>New Federal Act on Data Protection (nFADP)<\/strong><\/li>
\n<li>Integrates with, or can interact with, your <strong>practice management system<\/strong><\/li>
\n<li>Is <strong>easy to use<\/strong> for both you and your patients<\/li>
\n<\/ul>
\nOneDoc Visio meets all these criteria: communications are encrypted, data is hosted in Switzerland, and the solution integrates directly into the OneDoc ecosystem. Easy to use and designed for medical practices, it is a teleconsultation solution tailored to healthcare professionals in Switzerland.[\/vc_toggle][vc_toggle title=”How do I adjust the audio and video settings?” el_class=”btf-faq”]With OneDoc Visio, you can easily adjust your audio and video settings. Before or during a teleconsultation, access the settings through the platform interface by clicking \u201cSettings\u201d:
\n<ul>
\n<li><strong>Audio<\/strong>: Select the microphone you want to use (built-in microphone, headset, or external microphone). You can also adjust the volume to ensure clear, crisp sound.<\/li>
\n<li><strong>Video<\/strong>: Choose which camera to use, whether built-in or external. On a smartphone, you can switch between the front and rear cameras to meet the consultation\u2019s specific needs.<\/li>
\n<\/ul>
\nThese settings let you give your patients a smooth, professional experience while adapting to your environment and equipment.[\/vc_toggle][vc_toggle title=”How do I switch cameras during a teleconsultation with OneDoc Visio?” el_class=”btf-faq”]<\/p>\n

Switching cameras with OneDoc Visio is quick and easy. During a teleconsultation, access the video settings and select the camera you want to use. On a smartphone, you can switch between the front and rear cameras, which is especially useful for showing or examining a specific area, such as a skin lesion or joint.<\/p>\n

[\/vc_toggle][vc_toggle title=”Can I select and adjust the microphone used during a video consultation?” el_class=”btf-faq”]<\/p>\n

Yes. OneDoc Visio lets you select and adjust the microphone used during a teleconsultation. Choose your computer\u2019s built-in microphone, a headset microphone, or a high-quality external microphone. Audio settings are available at any time during the consultation, so you can adjust the sound to suit your needs.<\/p>\n

[\/vc_toggle][vc_toggle title=”Is OneDoc Visio compatible with external audio and video equipment, such as professional headsets or microphones?” el_class=”btf-faq”]<\/p>\n

Absolutely. OneDoc Visio is compatible with external audio and video equipment, such as headsets, professional microphones, and external cameras, as long as your computer recognizes them. You can connect this equipment easily and select it directly in the OneDoc Visio settings.<\/p>\n

[\/vc_toggle][vc_toggle title=”Is OneDoc Visio connected to OneDoc Hub\u2019s online appointment booking?” el_class=”btf-faq”]Yes, OneDoc Visio is integrated into the OneDoc ecosystem. You can create consultation types dedicated to teleconsultation that are visible on both OneDoc.ch and your own website.<\/p>\n

You can also schedule and start a video consultation directly from your OneDoc calendar.[\/vc_toggle][vc_toggle title=”How does telemedicine work in Switzerland, and what are the reimbursement rules?” el_class=”btf-faq”]In Switzerland, telemedicine is authorized and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical service when the healthcare professional can carry out an appropriate clinical assessment remotely.<\/p>\n

In terms of reimbursement, <strong>teleconsultations can be billed under TARDOC<\/strong>, provided they meet the criteria defined by insurers and health authorities. OneDoc Visio is compliant with the nFADP, hosted in Switzerland, and designed for medical use, allowing you to conduct teleconsultations within a secure and legally compliant framework.[\/vc_toggle][vc_toggle title=”What are the legal and confidentiality requirements for offering teleconsultation in Switzerland?” el_class=”btf-faq”]In Switzerland, teleconsultations are subject to the <strong>same legal obligations as in-person consultations<\/strong>. Healthcare professionals must maintain medical confidentiality and ensure that a remote consultation is clinically appropriate.<\/p>\n

From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires a secure solution with encrypted communications and data hosted in Switzerland.<\/p>\n

OneDoc Visio and all OneDoc applications comply with the <strong>nFADP<\/strong> and are <strong>ISO 27001<\/strong> and <strong>DPCO<\/strong> certified. Data is hosted in Switzerland, communications are fully end-to-end encrypted, and patients do not need to install anything.[\/vc_toggle][vc_toggle title=”Do you need specific training to offer teleconsultations in Switzerland?” el_class=”btf-faq”]No. Teleconsultation primarily requires a good understanding of the organizational, legal, and interpersonal aspects of remote care, including billing under <strong>TARDOC<\/strong>.<\/p>\n

Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This lets you focus on the quality of care and the patient relationship, even remotely.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”0px” content_placement=”middle” css_animation=”none” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1787931125255{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}” css_tablet_portrait=”.vc_custom_1787931125256{padding-top: 30px !important;padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1787931125256{padding-top: 30px !important;padding-bottom: 30px !important;}” top_section_title=”” bottom_section_title=””][vc_column][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

Maintain optimal audio and video quality<\/span> for every teleconsultation<\/h2><\/header>Book a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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