{"id":19294,"date":"2025-07-28T12:09:14","date_gmt":"2025-07-28T10:09:14","guid":{"rendered":"https:\/\/info.1doc.ch\/onedoc-visio\/module-de-teleconsultation\/"},"modified":"2026-08-28T17:31:34","modified_gmt":"2026-08-28T15:31:34","slug":"teleconsultation-module","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-module\/","title":{"rendered":"Teleconsultation Module"},"content":{"rendered":"

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OneDoc Pro<\/span><\/a><\/span> > Blog<\/span><\/a><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=”30″ kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104252986{padding-bottom: 50px !important;}” css_tablet_portrait=”.vc_custom_1753104252986{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104252987{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}”][vc_column css_tablet_portrait=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}”]
A OneDoc Visio feature<\/span><\/div>

Offer your patients secure teleconsultations<\/span><\/h1>

With OneDoc Visio, offer professional remote consultations that comply with the nFADP.<\/p><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css_tablet_portrait=”.vc_custom_1773415945308{margin-bottom: 20px !important;}” css_mobile=”.vc_custom_1773415945308{margin-bottom: 20px !important;}”][vc_column_inner css=”.vc_custom_1773412416651{padding-right: 5px !important;}”]Book a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”30″ content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_landscape=”.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}” css_tablet_portrait=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}” css_mobile=”.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}”][vc_column]

Use a secure video consultation module<\/span> with OneDoc Visio<\/h2><\/header>[vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}” css_tablet_portrait=”.vc_custom_1753104791132{padding-top: 30px !important;}” css_mobile=”.vc_custom_1753104791132{padding-top: 30px !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″]

01<\/h3>

Conduct secure teleconsultations<\/h6><\/header>[vc_column_text]The OneDoc Visio video consultation module is designed to meet Swiss legal requirements for data protection. Your teleconsultations take place on a secure platform hosted in Switzerland that complies with the nFADP and GDPR.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″][vc_single_image image=”17169″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1753104811195{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs”][vc_single_image image=”17174″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″]

02<\/h3>

Access OneDoc Visio on any device without installing an app<\/h6><\/header>[vc_column_text]Neither you nor your patients need to download or install an app. The teleconsultation is easy for everyone to use and opens directly in a web browser on a computer, tablet, or smartphone. You can focus on care instead of technology.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1752761323490{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1751447162104{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12″]

03<\/h3>

Choose whether a consultation takes place in person or by video<\/h6><\/header>[vc_column_text]From your calendar, simply choose whether the consultation takes place in person or by video. The access link is generated automatically and sent to your patient by email and SMS. You can then join the teleconsultation directly from your calendar.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″][vc_single_image image=”15757″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=”middle” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1753103547843{padding-top: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}”][vc_column_inner width=”1\/2″ css_tablet_landscape=”.vc_custom_1753104828048{padding-bottom: 0px !important;}” css_tablet_portrait=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}” offset=”vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs”][vc_single_image image=”20873″ img_size=”large” style=”vc_box_shadow”][\/vc_column_inner][vc_column_inner width=”1\/2″ css_mobile=”.vc_custom_1751020792783{padding-left: 0px !important;}” offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″]

04<\/h3>

Collect your patient\u2019s administrative data before the teleconsultation<\/h6><\/header>[vc_column_text]Before each video consultation, all your patient\u2019s administrative information (contact details, address, insurance card number, etc.) is collected automatically, making billing and patient file management easier.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1787242595572{padding-top: 160px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1787242595572{padding-top: 80px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1787242595572{padding-top: 80px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]

Works with...<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}”]
Teleconsultation badge<\/h5>

Show on your OneDoc.ch profile that you offer video consultations and increase your visibility.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/3″ css_tablet_portrait=”.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”0px” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1787673635443{padding-top: 80px !important;padding-bottom: 80px !important;}” css_tablet_portrait=”.vc_custom_1787673635444{padding-top: 40px !important;padding-bottom: 40px !important;}” css_mobile=”.vc_custom_1787673635445{padding-top: 40px !important;padding-bottom: 40px !important;}”][vc_column css=”.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}”][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner]

Frequently asked questions about the video consultation module<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=”30″ kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}” css_tablet_portrait=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}” css_mobile=”.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}”][vc_toggle title=”Which medical specialties can offer video consultations?” el_class=”btf-faq”]<\/p>\n

Video consultations with OneDoc Visio are suitable for many medical and paramedical specialties. They are particularly well suited to follow-up consultations, general telemedicine, psychology, nutrition, dermatology, and chronic disease management.<\/p>\n

Each healthcare professional can decide which types of consultations to offer by video based on their practice and their patients\u2019 needs. This flexibility lets you expand your range of care while meeting patient expectations.<\/p>\n

[\/vc_toggle][vc_toggle title=”Which teleconsultation software is recommended for healthcare professionals in Switzerland?” el_class=”btf-faq”]As a healthcare professional practicing in Switzerland, you need to make sure that your software:
\n<ul>
\n<li>Offers <strong>secure video consultations<\/strong> (encryption and confidentiality)<\/li>
\n<li>Complies with the <strong>New Federal Act on Data Protection (nFADP)<\/strong><\/li>
\n<li>Integrates with, or can interact with, your <strong>practice management system<\/strong><\/li>
\n<li>Is <strong>easy to use<\/strong> for both you and your patients<\/li>
\n<\/ul>
\nOneDoc Visio meets all these criteria: communications are encrypted, data is hosted in Switzerland, and the solution integrates directly into the OneDoc ecosystem. Easy to use and designed for medical practices, it is a teleconsultation solution tailored to healthcare professionals in Switzerland.[\/vc_toggle][vc_toggle title=”Do I need to install an app to use OneDoc Visio?” el_class=”btf-faq”]<\/p>\n

No. Neither you nor your patients need to install an app to use OneDoc Visio. Video consultations open directly in a web browser on a computer, tablet, or smartphone. This simple access creates a smooth experience for everyone without technical constraints. You can focus on care while your patients benefit from a convenient, intuitive solution.<\/p>\n

[\/vc_toggle][vc_toggle title=”Do you need specific training to offer teleconsultations in Switzerland?” el_class=”btf-faq”]No. Teleconsultation primarily requires a good understanding of the organizational, legal, and interpersonal aspects of remote care, including billing under <strong>TARDOC<\/strong>.<\/p>\n

Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This lets you focus on the quality of care and the patient relationship, even remotely.[\/vc_toggle][vc_toggle title=”How does a teleconsultation with OneDoc Visio work?” el_class=”btf-faq”]With OneDoc Visio, a teleconsultation takes just a few clicks:
\n<ol>
\n<li><strong>Appointment booking<\/strong>: Your patients book online through your OneDoc.ch profile, or you reserve a time slot for them.<\/li>
\n<li><strong>Consultation invitation<\/strong>: Before the appointment, your patients receive a secure link by SMS to access the virtual consultation room.<\/li>
\n<li><strong>Online consultation<\/strong>: You connect to the platform directly from OneDoc Hub and start the consultation. Your communications are secure and encrypted.<\/li>
\n<\/ol>
\n[\/vc_toggle][vc_toggle title=”How much does OneDoc Visio cost?” el_class=”btf-faq”]<\/p>\n

OneDoc Visio costs CHF 25 per month. Please note that you need a subscription to <a href=”https:\/\/info.onedoc.ch\/en\/onedoc-hub\/”>OneDoc Hub<\/a> to use this add-on module.<\/p>\n

[\/vc_toggle][vc_toggle title=”Is OneDoc Visio connected to OneDoc Hub\u2019s online appointment booking?” el_class=”btf-faq”]Yes, OneDoc Visio is integrated into the OneDoc ecosystem. You can create consultation types dedicated to teleconsultation that are visible on both OneDoc.ch and your own website.<\/p>\n

You can also schedule and start a video consultation directly from your OneDoc calendar.[\/vc_toggle][vc_toggle title=”How does telemedicine work in Switzerland, and what are the reimbursement rules?” el_class=”btf-faq”]In Switzerland, telemedicine is authorized and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical service when the healthcare professional can carry out an appropriate clinical assessment remotely.<\/p>\n

In terms of reimbursement, <strong>teleconsultations can be billed under TARDOC<\/strong>, provided they meet the criteria defined by insurers and health authorities. OneDoc Visio is compliant with the nFADP, hosted in Switzerland, and designed for medical use, allowing you to conduct teleconsultations within a secure and legally compliant framework.[\/vc_toggle][vc_toggle title=”What are the legal and confidentiality requirements for offering teleconsultation in Switzerland?” el_class=”btf-faq”]In Switzerland, teleconsultations are subject to the <strong>same legal obligations as in-person consultations<\/strong>. Healthcare professionals must maintain medical confidentiality and ensure that a remote consultation is clinically appropriate.<\/p>\n

From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires a secure solution with encrypted communications and data hosted in Switzerland.
\nOneDoc Visio meets these requirements by ensuring a high level of security and compliance for remote consultations.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” gap=”0px” content_placement=”middle” css_animation=”none” kd_background_image_position=”vc_row-bg-position-top” css=”.vc_custom_1787931091821{margin-bottom: 80px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #012E27 !important;border-radius: 5px !important;}” css_tablet_portrait=”.vc_custom_1787931091822{padding-top: 30px !important;padding-bottom: 30px !important;}” css_mobile=”.vc_custom_1787931091822{padding-top: 30px !important;padding-bottom: 30px !important;}” top_section_title=”” bottom_section_title=””][vc_column][vc_row_inner kd_background_image_position=”vc_row-bg-position-top”][vc_column_inner css=”.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}”]

Benefit from a simple and secure video consultation module<\/span><\/h2><\/header>Book a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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