{"id":18861,"date":"2025-07-28T06:55:31","date_gmt":"2025-07-28T04:55:31","guid":{"rendered":"https:\/\/info.1doc.ch\/onedoc-hub\/prise-de-rdv-en-ligne\/"},"modified":"2026-03-23T14:55:17","modified_gmt":"2026-03-23T12:55:17","slug":"online-booking","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/hub\/online-booking\/","title":{"rendered":"Online appointment booking"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753103330024{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753103330024{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753103330024{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104252986{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104252987{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}&#8221; css=&#8221;.vc_custom_1753104252986{padding-bottom: 50px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title  no-padding-on-mobile \" ><h1 class=\"separator_off\" >The <span style=\"color:#1D9585;\">online booking software<\/span> that fits your practice<\/h1><\/header><header class=\"kd-section-title col-lg-8 vc_col-sm-8 text-center  subtitle-below-title  no-padding-on-mobile \" ><p class=\"separator_off\" >With OneDoc Pro, the booking tool adapts to your practice. Built to reflect your routines, medical specialty, and the specific needs of your organization. It also aligns with your patients\u2019 digital expectations.<\/p><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Get a free demo<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753104570534{padding-top: 80px !important;padding-bottom: 160px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104570534{padding-top: 40px !important;padding-bottom: 80px !important;}&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1759214664514\" ><h2 class=\"separator_off\" >With OneDoc Pro, <span style=\"color:#1D9585;\">online appointment booking<\/span> becomes an asset for your practice.<\/h2><\/header>[vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104791132{padding-top: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104791132{padding-top: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Personalise booking parameters based on your needs<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]Fully configure consultation reasons, appointment lengths, and slots available for online booking. For example, you can reserve Friday afternoons exclusively for existing patients or keep certain morning slots for emergencies. <strong>Your appointment scheduling system adapts to your rules<\/strong>, without imposing a rigid system on you.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;20817&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104811195{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753104811195{padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;20868&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Manage new and returning patients differently<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]Set different availabilities depending on patient type or visit reason. OneDoc Pro <strong>gives you precise control over who can book,<\/strong> <strong>when<\/strong>, and for what, ensuring smoother scheduling.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752761323490{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Offer online booking on your patients' favourite platforms<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]Your patients can book appointments 24\/7 via your profile on OneDoc.ch, as well as <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/widget\/\">via your website<\/a>, <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/book-online-google-button\/\">Google Maps<\/a>, or our <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/partner-healthcare-platform\/\">partner platforms<\/a> (Compassana, Well, etc.). You <strong>automate the appointment booking process and free up time<\/strong> for your administrative staff.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;16037&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753685586802{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753104828048{padding-bottom: 0px !important;}&#8221;][vc_single_image image=&#8221;20873&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Ask for all key patient info when they book<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]Decide what information to collect during online booking: administrative details, insurance card number, or additional questions based on the appointment type. <strong>You\u2019ll have everything you need before the patient even walks in the front door<\/strong>.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753103547843{padding-top: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104828048{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753104828048{padding-bottom: 0px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Sync online bookings with your practice software<\/h6><\/header>[vc_column_text css=&#8221;&#8221;]Online appointments are <strong>automatically synchronized with your practice management software<\/strong>. That means no double entries, fewer errors, and total continuity with your current processes so you can enjoy a smooth, modern booking experience.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;14130&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1759225078648{padding-top: 80px !important;padding-bottom: 160px !important;}&#8221;][vc_column]<div class=\"slider testimonials white-navigation kd-testimonial-69e57ade3c7e6 loop_off  without-image\" ><div class=\"tt-content \">\n              <div class=\"tt-content-inner\"><div class=\"tt-image\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/info.onedoc.ch\/wp-content\/uploads\/2025\/09\/dr-bao-khan-tran-square.png\" class=\"attachment-full\" alt=\"Photo du Dr Bao Khan Tran au format carr\u00e9\" title=\"dr-bao-khan-tran-square\" srcset=\"https:\/\/info.onedoc.ch\/wp-content\/uploads\/2025\/09\/dr-bao-khan-tran-square.png 800w, https:\/\/info.onedoc.ch\/wp-content\/uploads\/2025\/09\/dr-bao-khan-tran-square-300x300.png 300w, https:\/\/info.onedoc.ch\/wp-content\/uploads\/2025\/09\/dr-bao-khan-tran-square-150x150.png 150w, https:\/\/info.onedoc.ch\/wp-content\/uploads\/2025\/09\/dr-bao-khan-tran-square-768x768.png 768w, https:\/\/info.onedoc.ch\/wp-content\/uploads\/2025\/09\/dr-bao-khan-tran-square-320x320.png 320w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/div><div class=\"tt-container\" ><div class=\"testimonial-quote\" style=\"color:#000000;\">Over the past year, we have had over 1,000 new patients book appointments on OneDoc, which is huge considering it was our first year.<\/div><span class=\"author\" style=\"color: #000000;\"><span class=\"author-name\">Dr Bao Khanh Tran<\/span><span class=\"content\" style=\"color: #000000;\">Ophtalmologist<\/span>\n                    <\/span>\n                <\/div><\/div>\n            <\/div><\/div><script>\n              jQuery(document).ready(function($){\n                if ($(\".slider.testimonials.kd-testimonial-69e57ade3c7e6\").length) {\n                  $(\".slider.testimonials.kd-testimonial-69e57ade3c7e6\").owlCarousel({\n                    stageClass: \"owl-wrapper\",\n                    stageOuterClass: \"owl-wrapper-outer\",\n                    loadedClass: \"owl-carousel\",responsive:{\n                        0:{\n                            dots: false,\n                            nav: true,\n                            navSpeed: 500,\n                        },\n                        1366:{nav: true,\n                              navSpeed: 500,\n                              dots: false,}\n                    },\n                    items: 1,loop: false, rewind: false, margin: 1,autoplay: false,autoplayHoverPause: false,\n                  });\n                }\n              });\n            <\/script>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753103738694{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753103738694{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753103738694{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1759215674336\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Discover the complete <span style=\"color:#1D9585;\">online booking tool<\/span>, that adapts to your specialty<\/h2><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Get a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753104600813{padding-top: 160px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104600814{padding-top: 80px !important;padding-bottom: 40px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104600814{padding-top: 80px !important;padding-bottom: 40px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1752830115466\" ><h2 class=\"separator_off\" >Related features<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/widget\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Widget on your website<\/h5><p >Offer appointment booking directly from your website.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/hub\/book-online-google-button\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Google booking button<\/h5><p >Add the \u201cBook online\u201d button to your Google Business and Maps profile.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/connectors\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Synchronized with your software<\/h5><p >OneDoc Pro offers a gateway to your practice management software.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753104692511{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104692511{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753685693138\" ><h2 class=\"separator_off\" >Frequently asked questions about <span style=\"color:#1D9585;\">online booking<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;Why choose OneDoc Pro?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]<\/p>\n<p data-start=\"161\" data-end=\"533\">Designed to adapt to your practice, OneDoc Pro complements your medical software with features designed to simplify your daily routine, build patient loyalty, and meet their new expectations, without disrupting your organization.<\/p>\n<p data-start=\"535\" data-end=\"575\">OneDoc is Switzerland&#8217;s leading provider of online medical appointment booking, teleconsultation, and healthcare billing services. In a few figures, that means:<\/p>\n<ul data-start=\"577\" data-end=\"922\">\n<li data-start=\"577\" data-end=\"671\">\n<p data-start=\"579\" data-end=\"671\"><strong data-start=\"579\" data-end=\"605\">3 million of patients<\/strong> use OneDoc to manage their appointments and consultations.<\/p>\n<\/li>\n<li><strong data-start=\"674\" data-end=\"708\">13,000 healthcare professionals from all over Switzerland<\/strong> place their trust in us.<\/li>\n<li data-start=\"577\" data-end=\"671\">\n<p data-start=\"579\" data-end=\"671\"><strong>21 million of appointments booked<\/strong> online<\/p>\n<\/li>\n<li data-start=\"577\" data-end=\"671\">\n<p data-start=\"579\" data-end=\"671\"><strong>51,500 minutes of video consultation<\/strong> per month<\/p>\n<\/li>\n<li data-start=\"577\" data-end=\"671\"><strong>80,000 invoices generated<\/strong> every month<\/li>\n<li data-start=\"750\" data-end=\"826\">\n<p data-start=\"752\" data-end=\"826\"><strong data-start=\"752\" data-end=\"773\">80 employees<\/strong> based in Switzerland to support you every day<\/p>\n<\/li>\n<li data-start=\"827\" data-end=\"922\">\n<p data-start=\"829\" data-end=\"922\"><strong data-start=\"829\" data-end=\"847\">100% compliant<\/strong> with Swiss requirements regarding the security and protection of data<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"924\" data-end=\"1120\">This is what makes it the ideal medical appointment booking software in Switzerland.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What are the benefits of online booking software for healthcare professionals?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]<\/p>\n<p>Online booking software such as OneDoc Pro offers many advantages for healthcare professionals. It simplifies appointment management by automating bookings, thereby reducing phone calls and administrative tasks. Patients can book appointments 24\/7 via multiple channels (website, Google Maps, QR code, etc.), improving their satisfaction and loyalty. In addition, the software adapts to your practice&#8217;s specific processes, giving you complete control over available slots, consultation reasons, and booking conditions. Finally, it ensures seamless synchronization with your business software, eliminating double entries and minimizing errors.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;Are online appointments transferred to my medical software?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes! OneDoc is designed to integrate with your existing medical software. Thanks to more than <a href=\"https:\/\/info.onedoc.ch\/en\/connectors\/\">30 bidirectional gateways available<\/a>, appointments made online automatically appear in your medical software, without the need for double entry.[\/vc_toggle][vc_toggle title=&#8221;Is it possible to differentiate between slots for existing patients and new patients?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]<\/p>\n<p>Yes, OneDoc Pro allows you to set up separate slots for existing patients and new patients. You can set specific availability based on patient type and reason for consultation. For example, you can reserve certain slots for emergencies or limit appointments for new patients to certain days or times. This flexibility allows you to better manage your schedule while meeting the needs of your existing patients and welcoming new patients in an organized manner.<\/p>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What administrative information is collected when making an appointment online?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]<\/p>\n<p>When making an appointment online with OneDoc Pro, you can configure the administrative information to be collected according to your needs. This usually includes the name, the first name, the date of birth, the phone number and email address. However you can also request insurance number and any other information relevant to the consultation. You can also add specific questions depending on the reason for consultation, such as your medical history.<\/p>\n<p>This data is collected securely and provides you with all the necessary information before the patient arrives at the practice.<\/p>\n<p>[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753103330024{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753103330024{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":18702,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18861","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OneDoc Hub: 24\/7 online booking for doctors<\/title>\n<meta name=\"description\" content=\"Optimise appointment management with OneDoc Pro. 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