{"id":18812,"date":"2025-07-25T10:18:14","date_gmt":"2025-07-25T08:18:14","guid":{"rendered":"https:\/\/info.1doc.ch\/onedoc-visio\/"},"modified":"2026-02-26T09:47:19","modified_gmt":"2026-02-26T07:47:19","slug":"visio","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/en\/visio\/","title":{"rendered":"OneDoc Visio"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753089594997{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753089594998{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753089594998{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752674429211{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/en\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Go to Blog.\" href=\"https:\/\/info.onedoc.ch\/en\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753089642406{padding-bottom: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753089642406{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753089642406{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1772091828705{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1772091828706{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css=&#8221;.vc_custom_1772091828705{padding-bottom: 50px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h1 class=\"separator_off\" ><span style=\"color:#1D9585;\">OneDoc Visio<\/span><br \/>\nSecure video consultations for Swiss healthcare professionals<\/h1><\/header>[vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752664501339{padding-top: 25px !important;}&#8221;]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Request a demo of OneDoc Pro<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1772091821474{padding-top: 50px !important;padding-right: 200px !important;padding-left: 200px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1772091821474{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1772091821474{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1752664461281{padding-top: 25px !important;padding-bottom: 25px !important;}&#8221;][vc_single_image image=&#8221;15757&#8243; img_size=&#8221;large&#8221; alignment=&#8221;center&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1753090544516{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753090544516{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753090544517{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-above-title   \" ><h2 class=\"separator_off\" >Remote care, no download required, zero hassle with OneDoc Visio<\/h2><\/header>[vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752676175232{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221; el_id=&#8221;visibilite-en-ligne&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Offer remote consultations for cases that do not require in-person visits<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]Some appointments, such as follow-ups, consultations for chronic illnesses, or mental health consultations, do not always require a visit to the office. With OneDoc Visio, you can <strong>provide quality care remotely<\/strong> without compromising on follow-up. You remain flexible and can <strong>adapt your teleconsultations to your schedule<\/strong>.<\/p>\n<p>Finally, displaying OneDoc Visio on your profile OneDoc.ch enhances your visibilityshows that you offer a modern and tailored service.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585584052{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585584053{margin-top: 80px !important;}&#8221;][vc_single_image image=&#8221;17174&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1752675725861\" ><h6 class=\"separator_off\" >Related features<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093196686{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093196686{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-module\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Video consultation module<\/h5><p >Offer high-quality teleconsultations while ensuring data security.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-badge\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Gain in visibility<\/h5><p >Offer teleconsultations and gain visibility<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752679639124{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; el_id=&#8221;reduction-appels&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" style=\"margin-bottom:30px;\">Stand out from your colleagues by offering the services patients expect<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]Patients no longer choose a practice solely on the basis of location or opening hours. They also pay attention to the services on offer, and whether these are easy to use. OneDoc offers seamless teleconsultation with <strong>screen sharing, customizable wallpaper and audio\/video settings<\/strong>. So you look professional wherever you consult.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585601450{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585601451{margin-top: 80px !important;}&#8221;][vc_single_image image=&#8221;17165&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1752675756191\" ><h6 class=\"separator_off\" >Related features<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093215829{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/visio\/screen-sharing\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Integrated screen sharing<\/h5><p >Share your screen with your patients in one click during teleconsultations.<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/visio\/background-teleconsultation\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Background control<\/h5><p >Choose from a selection of professional backgrounds<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/visio\/audio-video-setting\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Audio and video adjustment<\/h5><p >Easily adapt sound and image during teleconsultations.<\/p><\/div><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752679674249{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h4 class=\"separator_off\" >Offer secure teleconsultations that comply with the nLPD<\/h4><\/header>[vc_column_text css=&#8221;&#8221;]OneDoc Visio is fully compliant with Swiss data protection regulations (nLPD), ISO 27001 and DCPO certified. Unlike general-purpose tools such as Zoom, Microsoft Teams and Google Meet which may store data abroad and do not guarantee medical-grade privacy, OneDoc Viso is hosted in Switzerland, encrypted end-to-end, and <strong>guarantees that the video stream travels directly from your device to your patient\u2019s<\/strong> without passing through OneDoc servers.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_portrait=&#8221;.vc_custom_1752585610257{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585610257{margin-top: 80px !important;}&#8221;][vc_single_image image=&#8221;17169&#8243; img_size=&#8221;full&#8221; style=&#8221;vc_box_shadow&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title    vc_custom_1752675756191\" ><h6 class=\"separator_off\" >Related features<\/h6><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753093215829{padding-bottom: 50px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753093215830{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622609562{padding-right: 10px !important;padding-left: 10px !important;}&#8221;]<div class=\"key-icon-box icon-default  cont-left ib-hover-1 with-shadow   with-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><a href=\"https:\/\/info.onedoc.ch\/en\/visio\/teleconsultation-module\/\" target=\"_self\"><div class=\"ib-wrapper\" style=\"padding-top:20px;padding-bottom:20px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><h5 class=\"service-heading\" style=\"color: #0C6396;\">Secure teleconsultations<\/h5><p >Benefit from a secure video stream, hosted in Switzerland<\/p><\/div><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622613617{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; css_tablet_portrait=&#8221;.vc_custom_1598622617522{padding-right: 10px !important;padding-left: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753973439511{padding-top: 50px !important;padding-bottom: 50px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753973439512{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753973439512{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1772092014446\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Greater flexibility in patient follow-up, without compromising on security<\/h2><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Get a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1772091987951{padding-top: 80px !important;padding-bottom: 30px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1772091987952{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1772091987952{padding-top: 50px !important;padding-bottom: 30px !important;}&#8221; top_section_title=&#8221;&#8221; bottom_section_title=&#8221;&#8221;][vc_column css=&#8221;.vc_custom_1750407089170{margin-bottom: 50px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753091304479{padding-bottom: 60px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753091304480{padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753091304480{padding-bottom: 30px !important;}&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h2 class=\"separator_off\" ><span style=\"color:#1D9585;\">OneDoc Visio<\/span> is easy to use, and our team will support you from day one<\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-no-effect with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><div class=\"ib-wrapper\" style=\"padding-top:50px;padding-bottom:50px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:30px;\"><i class=\"fas fa-user-cog\" style=\"color: #1D9585;\"><\/i> <\/div><h3 class=\"service-heading\" >Onboarding<\/h3><p >Our Customer Success Team sets up your OneDoc Pro with you to match your workflows and preferences.<\/p><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-no-effect with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><div class=\"ib-wrapper\" style=\"padding-top:50px;padding-bottom:50px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:30px;\"><i class=\"fas fa-graduation-cap\" style=\"color: #1D9585;\"><\/i> <\/div><h3 class=\"service-heading\" >Training<\/h3><p >We train you and your team so you quickly master OneDoc Pro and make the most of it.<\/p><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"key-icon-box icon-default icon-top cont-center ib-no-effect with-shadow   with-border icon-no-background icon-no-border\" style=\"background-color: #FFFFFF;border: 1px solid #EFEFEF;\" ><div class=\"ib-wrapper\" style=\"padding-top:50px;padding-bottom:50px;padding-left:20px;padding-right:20px;background-color:#FFFFFF;\"><div class=\"ib-simple-icon-wrapper\" style=\"margin-bottom:30px;\"><i class=\"fas fa-headset\" style=\"color: #1D9585;\"><\/i> <\/div><h3 class=\"service-heading\" >Continuous Support<\/h3><p >You are not alone. Our Swiss-based Support Team answers in English, French, German and Italian by phone and email whenever you need us.<\/p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1754657512867{padding-top: 10px !important;}&#8221;][vc_column_inner css_tablet_portrait=&#8221;.vc_custom_1752058245136{padding-right: 10px !important;padding-left: 10px !important;}&#8221; css=&#8221;.vc_custom_1752058245135{margin-top: 30px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1752058245136{margin-top: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058245136{margin-top: 0px !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">Any questions regarding OneDoc Pro?<\/p>\n<p>[\/vc_column_text]<a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color  button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Contact our team!<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753091681980{padding-top: 160px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753091681981{padding-top: 120px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753091681981{padding-top: 120px !important;padding-bottom: 30px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1753368036646\" ><h2 class=\"separator_off\" >Frequently asked questions about <span style=\"color:#1D9585;\">OneDoc Visio<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;Which teleconsultation software is recommended for healthcare professionals in Switzerland?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]As a healthcare professional practising in Switzerland, you need to make sure that your teleconsultation software:<\/p>\n<ul>\n<li>offers secure video consultations (encryption and confidentiality)<\/li>\n<li>complies with the\u00a0New Federal Act on Data Protection (nFADP)<\/li>\n<li>integrates with, or can interact with, your practice management system<\/li>\n<li>is easy to use for both you and your patients<\/li>\n<\/ul>\n<p>OneDoc Visio meets all of these criteria. Communications are encrypted, data is hosted in Switzerland, and the solution integrates seamlessly into the OneDoc ecosystem. Easy to use and designed with medical practice in mind, it is a teleconsultation solution well suited to healthcare professionals in Switzerland.[\/vc_toggle][vc_toggle title=&#8221;Is OneDoc Visio connected to OneDoc Hub\u2019s online appointment booking?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Yes. OneDoc Visio and all OneDoc applications comply with the New Federal Act on Data Protection (nFADP) and are ISO 27001 and DPCO certified. Data is hosted in Switzerland, communications are fully end-to-end encrypted, and no installation is required on the patient\u2019s side.[\/vc_toggle][vc_toggle title=&#8221;Who can benefit from OneDoc Visio?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]OneDoc Visio is designed for all Swiss healthcare professionals who want to offer remote consultations while ensuring security and simplicity. Whether you are a general practitioner, specialist, or mental health professional, OneDoc Visio allows you to monitor your patients wherever they are. Your patients only need a link sent by text message to join the consultation, with no need to download or install an app. It is an ideal solution for follow-ups, consultations for chronic illnesses, or mental health consultations.[\/vc_toggle][vc_toggle title=&#8221;What are the benefits of using OneDoc Visio compared to Zoom or Google Meet?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]Unlike general-purpose tools such as Zoom or Google Meet, OneDoc Visio is specifically designed for telemedicine consultations, offering you the following advantages:<\/p>\n<ul>\n<li><strong>Legal compliance and security<\/strong>: OneDoc Visio is compliant with the new law on the protection of data (nLPD) and certified ISO 27001 and DCPO. The data is hosted in Switzerland and the exchanges are encrypted from end to end, ensuring strict confidentiality.<\/li>\n<li><strong>No installation required<\/strong>: Your patients do not need to download an application. They access the consultation via a simple link received by SMS.<\/li>\n<li><strong>Features tailored to healthcare professionals<\/strong>: OneDoc Visio offers tools such as secure screen sharing and a professional background, and is accessible directly from OneDoc Hub. By choosing OneDoc Visio, you are opting for a solution dedicated to healthcare, without compromising on security.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=&#8221;How does a teleconsultation with OneDoc Visio work?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]With OneDoc Visio, teleconsultation can be done in just a few clicks:<\/p>\n<ol>\n<li><strong>Appointment booking: Your<\/strong> patients make appointments online via your profile on OneDoc.ch or you book a slot for them.<\/li>\n<li><strong>Invitation to consultation<\/strong>: Before the appointment, your patients receive a secure link via SMS to access the virtual consultation room.<\/li>\n<li><strong>Online consultation<\/strong>: You connect to the OneDoc Visio directly from OneDoc Hub and start the consultation. Your exchanges are secure and encrypted.<\/li>\n<\/ol>\n<p>[\/vc_toggle][vc_toggle title=&#8221;What is the price of OneDoc Visio?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]The price of OneDoc Visio is 25 CHF per month. Please note that you must have a subscription to <a href=\"https:\/\/info.onedoc.ch\/en\/hub\/\">OneDoc Hub<\/a> to take advantage of this additional module.[\/vc_toggle][vc_toggle title=&#8221;How does telemedicine work in Switzerland, and what are the reimbursement rules?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]In Switzerland, telemedicine is authorised and regulated, provided that legal requirements relating to data protection and medical confidentiality are met. A teleconsultation is considered a full medical act when the healthcare professional is able to carry out an appropriate clinical assessment remotely.<\/p>\n<p>In terms of reimbursement, teleconsultations can be billed under TARDOC, provided they meet the criteria defined by insurers and health authorities. With OneDoc Visio, you benefit from a solution that complies with the New Federal Act on Data Protection (nFADP), is hosted in Switzerland, and is designed specifically for medical use\u2014allowing you to conduct teleconsultations within a secure and legally compliant framework.[\/vc_toggle][vc_toggle title=&#8221;What are the legal and confidentiality requirements for offering teleconsultation in Switzerland?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]In Switzerland, teleconsultations are subject to the same legal obligations as in-person consultations. Healthcare professionals must comply with medical confidentiality and ensure that a remote consultation is clinically appropriate.<\/p>\n<p>From a confidentiality perspective, health data must be processed in accordance with the New Federal Act on Data Protection (nFADP). This requires the use of a secure solution, with encrypted communications and data hosting in Switzerland.<\/p>\n<p>OneDoc Visio meets these requirements by ensuring a high level of security and compliance for remote consultations.[\/vc_toggle][vc_toggle title=&#8221;Do you need specific training to offer teleconsultations in Switzerland?&#8221; css=&#8221;&#8221; el_class=&#8221;btf-faq&#8221;]No. Teleconsultation primarily requires a good understanding of the organizational, legal, and relational aspects specific to remote care, including billing under TARDOC.<\/p>\n<p>Beyond theoretical training, using a simple and intuitive tool is essential. OneDoc Visio is designed to be easy for doctors and medical staff to use, with no complex setup or installation required. This allows you to focus on the quality of care and the patient relationship, even when consulting remotely.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752585124300{margin-top: 80px !important;margin-bottom: 80px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752585124301{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752585124301{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1753091569179{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1772092035785\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Reliable and secure teleconsultations with OneDoc Visio<\/h2><h4 class=\"subtitle\" style=\"color: #FFFFFF;\">Free demo \u00b7 No commitment \u00b7 Tailored to your specialty<\/h4><\/header><a  href=\"\"    class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18722\" ><span class=\"prim_text\">Get a free demo<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753089594997{padding-top: 100px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753089594998{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-18812","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>OneDoc Visio: secure teleconsultations for healthcare pros<\/title>\n<meta name=\"description\" content=\"OneDoc Visio offers Swiss-compliant teleconsultation. 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