OneDoc Pro Your needs Automate the follow-up of your existing patients

Bring your patients back at the right time – automatically

Q: What is the difference between a standard appointment reminder and an SMS follow-up appointment reminder?

A standard appointment reminder is sent before an already scheduled appointment, to prevent the patient from forgetting it. An SMS follow-up appointment reminder (or invitation SMS) is sent after a consultation, to invite the patient to book a new appointment at a later date (a few weeks, months, or a year later). These two features are complementary and cover two different moments in the patient journey.

Invite your patients to book their next follow-up or preventive appointment thanks to automated SMS messages.

Get a free demo

When the next appointments aren’t scheduled

In daily practice, the next appointment isn’t always scheduled on the spot. The patient knows they will need to come back (for a check-up, a second dose, a dental cleaning, a post-treatment follow-up) but leaves without a specific date.
Then time passes.

Between urgent cases, daily workload and managing the patients who are present, following up with each patient individually becomes an extra task. As a consequence:

Some follow-ups are never carried out
Treatments remain incomplete
Gaps appear in your schedule even though you already have an active patient base

Easily organise and structure the follow-up of your patients

View of the configuration settings for the follow-up appointment invitation SMS.

Make patient follow-up predictable

Define a timeframe adapted to each type of consultation: 3 weeks, 6 months, 1 year.

When the due date arrives, the patient automatically receives an SMS inviting them to book their next appointment.

Follow-up no longer depends on their memory or a call from your team. You organise continuity of care in a simple and systematic way.

Eliminate manual reminders

No more identifying who needs to come back and when. Reminders are sent automatically. Follow-up lists are no longer necessary.
Invitations are sent automatically with a direct link to your online booking page. Your front desk team can focus on welcoming and coordinating patients – not chasing them.

View of an appointment on the OneDoc Hub interface to which an SMS invitation to make a follow-up appointment has been added

Phone displaying a text message inviting a patient to make a follow-up appointment.

Generate recurring revenue with your existing patients

A significant part of your activity relies on follow-up appointments scheduled in advance: regular check-ups, post-treatment follow-ups, multi-dose vaccinations, and non-reimbursed services.
When these appointments are not scheduled, the risk that they are never booked increases.
By automating SMS invitations at the right time, you turn your patient base into a regular source of appointments. Your growth no longer depends solely on new patients but also on the return of those you already care for.

Stop letting follow-up scheduling depend on manual reminders

Book a free demo

OneDoc Pro is designed to meet your daily challenges, whether you are looking to...

Get more new patients

Bring in more new patients and keep them coming back.

See how to attract more patients with OneDoc Pro

Reduce the number of calls

Reduce the number of calls received by your secretary without compromising on quality.

Reduce pressure on your team with OneDoc Pro

Limit no-shows

OneDoc Pro reduces the number of appointments not honored by your patients thanks to automated reminders automated.

Limit no-shows with OneDoc Pro

Retain your patients

Respond to your patients’ new expectations by offering them the option to book appointments online.

Retain your patients with OneDoc Pro

Manage automatically your care protocols

Automatically coordinate consultations that involve multiple steps or require specific resources.

Easily manage your care protocols with OneDoc Pro

Refer your patients easily

Book directly for your patients consultations with trusted colleagues from trusted sources.

Easily refer your patients with OneDoc Pro

Is your patient journey optimized?

Assess the effectiveness of your practice’s patient journey in just 2 minutes with our free tool.

Assess your patient journey

Frequently asked questions about existing patients' follow-up thanks to OneDoc's SMS

Can i set different follow-up reminders depending on the type of consultation?

Yes. You can define specific follow-up intervals for each type of consultation (for example: 2 weeks, 3 months, or 1 year).

This way, each patient receives an invitation at the right time.

What is the difference between a standard appointment reminder and an SMS follow-up appointment reminder?

A standard appointment reminder is sent before an already scheduled appointment, to prevent the patient from forgetting it.

An SMS follow-up appointment reminder (or invitation SMS) is sent after a consultation, to invite the patient to book a new appointment at a later date (a few weeks, months, or a year later).

These two features are complementary and cover two different moments in the patient journey.

Does OneDoc comply with Swiss regulations for sending reminder SMS reminders?

Yes. In Switzerland, reminder SMS messages must comply with medical confidentiality and the New Federal Act on Data Protection (nFADP). Messages must remain strictly administrative and must not contain any sensitive medical information. OneDoc Hub meets these requirements by offering SMS reminders designed specifically for medical practices.

Manage your appointments and patients more easily with OneDoc Hub

Free demo · No commitment · Tailored to your specialty

Book a free demo