[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)New](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [Tarif 595Coming soon](https://info.onedoc.ch/en/tarif-595/) - [Covercard](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma: AI Phone AssistantLaunching](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxLaunching](https://info.onedoc.ch/en/inbox/) - [Medication requestsNew](https://info.onedoc.ch/en/inbox/medication-requests/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Aesthetic medicine](https://info.onedoc.ch/en/specialty/aesthetic-medicine/) - [Your healthcare facility](https://info.onedoc.ch/en/specialty/) - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) - [Connectors](#) - [A-D](#) - [Aeskulap](https://info.onedoc.ch/en/connectors/aeskulap/) - [amétiq siMed](https://info.onedoc.ch/en/connectors/ametiq-simed/) - [Axenita](https://info.onedoc.ch/en/connectors/axenita-axonlab/) - [Carefolio](https://info.onedoc.ch/en/connectors/carefolio/) - [curaMED](https://info.onedoc.ch/en/connectors/curamed/) - [Delemed](https://info.onedoc.ch/en/connectors/delemed/) - [DentaGest](https://info.onedoc.ch/en/connectors/dentagest/) - [Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Feature QuizNew](https://info.onedoc.ch/en/feature-quiz/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [FR](https://info.onedoc.ch/fr/hub/sms-invitation-rendez-vous/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/hub/sms-einladung-folgetermine/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/hub/promemoria-sms-follow-up/ "Switch to IT (IT)") [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [OneDoc Hub](https://info.onedoc.ch/en/hub/ "Go to OneDoc Hub.") Follow-up appointment recall Follow-up appointment recall # Invite your patients to book their next appointment automatically For follow-up appointments, OneDoc can automatically send an SMS, with no action required on your part. [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) ## 3M Patients ## 16,000+ Professionals ## 21M+ Appointments booked ## -75% No-shows ## Generate more follow-up appointments, automatically #### Remind your patients about follow-up appointments Second vaccine dose, annual checkup, follow-up consultation… For the appointment types you define, OneDoc automatically sends patients an SMS inviting them to book a follow-up appointment. You stay on top of patient follow-ups, with no manual action required.   #### Customize the timing for each type of appointment For each appointment type that requires follow-up, you define the interval before the next appointment (e.g., 6 months) and when the SMS should be sent (e.g., 1 week before). You can also manually add a reminder for an appointment or adjust the timing for a specific patient. #### Personalize appointment invitation text messages Customize appointment invitation SMS to suit your needs by including a personalized link in the message, such as an appointment booking link, specific information, or a dedicated page.  #### Scenario examples - #### [General practitioner](https://info.onedoc.ch#1772464998679-13fa4807-31ad) - #### [Paediatrician](https://info.onedoc.ch#1772465029568-9b7ab402-1628) - #### [Dental hygienist](https://info.onedoc.ch#1772464986840-abbd65d2-e01f) - #### [Pharmacy](https://info.onedoc.ch#Pharma) - #### [Optician](https://info.onedoc.ch#1772465056274-1650807b-f58a) - #### [Dermatologist](https://info.onedoc.ch#1772465095847-b5466b48-c5ca) - #### [Aesthetic physician](https://info.onedoc.ch#Plastic) - #### [Gynaecologist](https://info.onedoc.ch#Gyn) #### [General practitioner](https://info.onedoc.ch#1772464998679-13fa4807-31ad) __Consultation completed:__ Annual check-up → __1 year later:__ SMS sent to invite the patient to book their next annual check-up #### [Paediatrician](https://info.onedoc.ch#1772465029568-9b7ab402-1628) __Consultation completed:__ Rotavirus vaccine __→ 8 weeks later:__ SMS sent to invite the patient to book the 2nd dose #### [Dental hygienist](https://info.onedoc.ch#1772464986840-abbd65d2-e01f) __Consultation completed:__ Scale and polish → __6 months later:__ SMS sent to invite the patient to book another *cleaning* #### [Pharmacy](https://info.onedoc.ch#Pharma) __Consultation completed:__ Flu vaccination → __1 year later:__ SMS sent to invite the patient to book their annual vaccination #### [Optician](https://info.onedoc.ch#1772465056274-1650807b-f58a) __Consultation completed:__ Contact lens fitting → __1 year later:__ SMS sent to invite the patient to book their next contact lens check-up #### [Dermatologist](https://info.onedoc.ch#1772465095847-b5466b48-c5ca) __Consultation completed:__ Mole check → __1 year later:__ SMS sent to invite the patient to book their next mole check #### [Aesthetic physician](https://info.onedoc.ch#Plastic) __Consultation completed:__ botulinum toxin injections → __6 months later:__ SMS sent to invite the patient to book a follow-up consultation #### [Gynaecologist](https://info.onedoc.ch#Gyn) __Consultation completed:__ 1st HPV dose → __3 weeks later:__ SMS sent to invite the patient to book the 2nd dose ## Frequently asked questions about SMS follow-up appointment reminders #### What is the difference between a standard appointment reminder and an SMS follow-up appointment reminder? A __standard appointment reminder__ is sent before an __already scheduled appointment__, to prevent the patient from forgetting it. An __SMS follow-up appointment reminder__ (or invitation SMS) is sent __after a consultation__, to invite the patient to __book a new appointment__ at a later date (a few weeks, months, or a year later). These two features are complementary and cover two different moments in the patient journey. #### Does OneDoc comply with Swiss regulations for sending reminder SMS reminders? Yes. In Switzerland, reminder SMS messages must comply with medical confidentiality and the __New Federal Act on Data Protection (nFADP)__. Messages must remain strictly administrative and must not contain any sensitive medical information. OneDoc Hub meets these requirements by offering SMS reminders designed specifically for medical practices. #### When is the follow-up SMS sent? The SMS is sent __automatically once the consultation has taken place__, according to the delay you have defined. For example: - 3 weeks after a first vaccine dose - 6 months after a dental scaling - 1 year after an annual vaccination You choose the delay once. OneDoc then applies the rule to every relevant patient. #### Is this compatible with all specialties? Yes. The feature adapts to __all practices__ that require follow-up care. #### Does this feature replace standard reminder SMS messages? No. Reminder SMS messages and follow-up invitation SMS messages serve two different purposes: - __Reminder SMS messages__ secure an already scheduled appointment - __Follow-up SMS messages__ help generate a new appointment ## Ensure patient follow-up, without manual reminders Free demo · No commitment · Tailored to your needs [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) ##### About OneDoc - [About us](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Cookie Policy](https://info.onedoc.ch/en/cookie-policy/) - [Privacy Center](https://privacy.onedoc.ch/en) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our other websites - [pro.onedoc.ch: app for healthcare professionals](https://pro.onedoc.ch/en/) - [onedoc.ch: online appointment booking platform](https://www.onedoc.ch/en/) ##### Languages - [FR](https://info.onedoc.ch/en/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/ "Switch to IT (IT)") - [EN](https://info.onedoc.ch/en/ "Switch to EN (EN)") ##### Our software - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [Profile on OneDoc.ch](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) - [Booking widget](https://info.onedoc.ch/en/hub/widget/) - [Google booking button](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Reminder SMS](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Step-by-step appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral module](https://info.onedoc.ch/en/hub/referral/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recall](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) ##### Use cases - [Increase your practice's visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain patients with a digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Reduce no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Automate follow-up for existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Easily manage care protocols](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Refer your patients to colleagues](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Stay connected with your patients remotely](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices with OneDoc Invoice](https://info.onedoc.ch/en/needs/create-compliant-invoices/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Complementary therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapist](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologist](https://info.onedoc.ch/en/specialty/gynecologists/) ##### Our solutions by structure - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Radiology centre](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources - [OneDoc Pro Blog](https://info.onedoc.ch/en/blog/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) - [Profitability Calculator](https://info.onedoc.ch/en/profitability-calculator/) ##### Latest articles - [Patient communication: 5 practical tools](https://info.onedoc.ch/en/blog/all-specialties/how-can-you-communicate-effectively-with-patients-5-tools-that-can-help-you-in-your-daily-work/) - [Answering machine message examples for your practice](https://info.onedoc.ch/en/blog/all-specialties/answering-messages-medical-practice/) - [Patient acquisition: 6 strategies](https://info.onedoc.ch/en/blog/all-specialties/patient-acquisition-6-strategies/) - [Google Business Profile: 10 improvements for healthcare professionals](https://info.onedoc.ch/en/blog/all-specialties/gain-online-visibility-points-with-google-business-profile-with-in-10-easy-steps/) - [Automating tasks in a medical practice](https://info.onedoc.ch/en/blog/all-specialties/automating-tasks-in-a-medical-practice-how-can-you-really-save-time-for-your-patients/) - [Digital health: Swiss patients' expectations](https://info.onedoc.ch/en/blog/all-specialties/study-digital-tools-healthcare/) - [How to start digitalizing your medical practice](https://info.onedoc.ch/en/blog/all-specialties/digitalizing-medical-practices/) - [Online booking: choosing your medical software](https://info.onedoc.ch/en/blog/all-specialties/offer-online-booking-medical-software/) - [AI and the patient care journey in Switzerland](https://info.onedoc.ch/en/blog/all-specialties/artificial-intelligence-patient-journey-switzerland/) - [Case study: online booking dental practice](https://info.onedoc.ch/en/blog/dentists/case-study-dentists-online-booking/) © 2026 OneDoc SA - Made with  in Switzerland Close