[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)Coming soon](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [Tarif 595Coming soon](https://info.onedoc.ch/en/tarif-595/) - [CovercardNew](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma, your virtual phone assistantComing soon](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxNew](https://info.onedoc.ch/en/inbox/) - [Medication requestsNew](https://info.onedoc.ch/en/inbox/medication-requests/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Aesthetic medicine](https://info.onedoc.ch/en/specialty/aesthetic-medicine/) - [Your healthcare facility](https://info.onedoc.ch/en/specialty/) - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) - [Connectors](#) - [A-D](#) - [Aeskulap](https://info.onedoc.ch/en/connectors/aeskulap/) - [amétiq siMed](https://info.onedoc.ch/en/connectors/ametiq-simed/) - [Axenita](https://info.onedoc.ch/en/connectors/axenita-axonlab/) - [Carefolio](https://info.onedoc.ch/en/connectors/carefolio/) - [curaMED](https://info.onedoc.ch/en/connectors/curamed/) - [Delemed](https://info.onedoc.ch/en/connectors/delemed/) - [DentaGest](https://info.onedoc.ch/en/connectors/dentagest/) - [Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey ScanNew](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/blog/laboratories/case-study-laboratory-management/) - [FR](https://info.onedoc.ch/fr/blog/laboratoires/cas-utilisateur-zetlab-gestion-flux-patients/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/labore/kunden-beispiel-labor-verwaltung/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/laboratori/caso-d-uso-laboratori-gestione/ "Switch to IT (IT)") [Book a demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [Laboratories](https://info.onedoc.ch/en/blog/laboratories/ "Go to the Laboratories Category archives.") \[Case study] ZetLab: improved patient flow management in laboratories thanks to OneDoc # \[Case study] ZetLab: improved patient flow management in laboratories thanks to OneDoc Last updated on 13/11/2025 [Laboratories](https://info.onedoc.ch/en/blog/laboratories/)  Between analysis requests, exchanges with partner physicians, and the coordination of appointments, managing a medical laboratory can quickly become complex. For the Z-point laboratory, a subsidiary of ZetLab SA in Zurich, the challenge was clear: __to find a digital solution capable of streamlining patient flows and simplifying coordination between internal teams and healthcare professionals__. With this objective in mind, ZetLab chose OneDoc Pro, a tool that has now become central to their daily organisation.  [Discover OneDoc Pro for medical analysis laboratories](https://info.onedoc.ch/en/specialty/medical-laboratory/) ## A need for clarity and coordination in a high-volume environment Every day, the Z-point laboratory performs analyses in multiple areas: clinical chemistry, haematology, immunochemistry, coagulation, and microbiology. With the diversity of examinations and the many stakeholders involved, the __manual tracking__ of appointments and repeated __phone calls__ made __the management burdensome for the team__. > Laboratory work is of vital importance to physicians and contributes significantly to establishing a diagnosis. The aim of ZetLab was therefore to __gain efficiency without losing precision__, while offering patients and partner physicians a __smooth and modern experience__.  #### Discover OneDoc Pro for laboratories | | | |-----------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------| |  [Online booking](https://info.onedoc.ch/en/hub/online-booking/) |  [Reminder SMS](https://info.onedoc.ch/en/hub/sms-reminders/) | |  [Patient referral](https://info.onedoc.ch/en/hub/referral/) |  [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) | [Request a demo](https://info.onedoc.ch) ## Centralising appointment booking and referrals with OneDoc With OneDoc Pro, ZetLab has been able to __simplify the planning of analyses__ and __centralise information flows__. Online appointment booking now allows patients to schedule directly on onedoc.ch or via a widget integrated into the laboratory’s website. __Partner physicians__ can __refer their patients__ with just a few clicks via the professional OneDoc network, ensuring a smoother journey from diagnosis to blood draw. This digitalisation has significantly relieved the workload of the secretariat: > During the pandemic, up to 70% of bookings were made via OneDoc, confirming the __simplicity and reliability of the system__. ## Tangible results: less administrative work, more visibility for the laboratory Since integrating OneDoc, ZetLab has benefited from __a clear overview of its schedules and patients__, thanks to automatic synchronisation between the platform and its internal software. The __teams save time and respond more quickly__, while also reducing errors related to double entry. > Our staff are very satisfied with OneDoc. Thanks to this tool, the whole team has a unified overview, which __greatly facilitates patient follow-up and saves time__ on administrative tasks. > Thanks to this, we have __very few unjustified absences__.  [Simplify your laboratory management: request a free OneDoc Pro demo!](#) [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Flaboratories%2Fcase-study-laboratory-management%2F "Share on Facebook")[](https://x.com/intent/post?url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Flaboratories%2Fcase-study-laboratory-management%2F "Share on X")[](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Flaboratories%2Fcase-study-laboratory-management%2F "Share on LinkedIn") ### On the same topic [](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") - [Gynecologists](https://info.onedoc.ch/en/blog/gynecologists/) ##### [\[Case study\] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/) [](https://info.onedoc.ch/en/blog/pediatricians/case-study-teleconsultation-pediatrics/ "[Case study] How teleconsultations improve comfort for children in pediatrics") - [Pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) ##### [\[Case study\] How teleconsultations improve comfort for children in pediatrics](https://info.onedoc.ch/en/blog/pediatricians/case-study-teleconsultation-pediatrics/ "[Case study] How teleconsultations improve comfort for children in pediatrics") [Read the article](https://info.onedoc.ch/en/blog/pediatricians/case-study-teleconsultation-pediatrics/) [](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/ "[Case study] How Physio 7 gained more than half their patients online") - [Physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) ##### [\[Case study\] How Physio 7 gained more than half their patients online](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/ "[Case study] How Physio 7 gained more than half their patients online") [Read the article](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/) [](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/ "[Case study] 1’000 new patients in one year for the ophtalmologist center Y-Vision") - [Ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) ##### [\[Case study\] 1’000 new patients in one year for the ophtalmologist center Y-Vision](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/ "[Case study] 1’000 new patients in one year for the ophtalmologist center Y-Vision") [Read the article](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/) [](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/ "[Case study] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro") - [Independent practice](https://info.onedoc.ch/en/blog/independent-practice/) ##### [\[Case study\] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/ "[Case study] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/) [](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") - [Gynecologists](https://info.onedoc.ch/en/blog/gynecologists/) ##### [\[Case study\] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/) [](https://info.onedoc.ch/en/blog/pediatricians/case-study-teleconsultation-pediatrics/ "[Case study] How teleconsultations improve comfort for children in pediatrics") - [Pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) ##### [\[Case study\] How teleconsultations improve comfort for children in pediatrics](https://info.onedoc.ch/en/blog/pediatricians/case-study-teleconsultation-pediatrics/ "[Case study] How teleconsultations improve comfort for children in pediatrics") [Read the article](https://info.onedoc.ch/en/blog/pediatricians/case-study-teleconsultation-pediatrics/) [](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/ "[Case study] How Physio 7 gained more than half their patients online") - [Physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) ##### [\[Case study\] How Physio 7 gained more than half their patients online](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/ "[Case study] How Physio 7 gained more than half their patients online") [Read the article](https://info.onedoc.ch/en/blog/physiotherapists/case-study-gain-new-patients-physiotherapy/) [](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/ "[Case study] 1’000 new patients in one year for the ophtalmologist center Y-Vision") - [Ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) ##### [\[Case study\] 1’000 new patients in one year for the ophtalmologist center Y-Vision](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/ "[Case study] 1’000 new patients in one year for the ophtalmologist center Y-Vision") [Read the article](https://info.onedoc.ch/en/blog/ophtalmologists/case-study-dr-khanh-tran-ophtalmologist/) [](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/ "[Case study] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro") - [Independent practice](https://info.onedoc.ch/en/blog/independent-practice/) ##### [\[Case study\] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/ "[Case study] Successful takeover of an ENT practice by Dr. Med. L. Gut with OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/independent-practice/case-study-practice-takeover/) [](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") - [Gynecologists](https://info.onedoc.ch/en/blog/gynecologists/) ##### [\[Case study\] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/ "[Case study] Automated appointment management for Gyn Praxis Stockerstrasse thanks to OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/gynecologists/case-study-appointment-automation-gynaecology/) prev next ##### About OneDoc - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Privacy policy](https://privacy.onedoc.ch/fr) - [Cookie policy](https://info.onedoc.ch/en/cookie-policy/) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our websites - 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[Follow-up appointment recall](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Book online button on Google](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [Statistics on your activity](https://info.onedoc.ch/en/invoice/statistics/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [SMS reminder for booked appointment](https://info.onedoc.ch/en/hub/sms-reminders/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio Tarif](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)](https://info.onedoc.ch/en/invoice/psytarif/) - [SDH Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [Tarif 595](https://info.onedoc.ch/en/tarif-595/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Automatic payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [Covercard](https://info.onedoc.ch/en/invoice/covercard/) - [Emma, your virtual phone assistant](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc Inbox](https://info.onedoc.ch/en/inbox/) - [Medication requests](https://info.onedoc.ch/en/inbox/medication-requests/) - [OneDoc Link](https://info.onedoc.ch/en/link/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation Module](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) ##### Use case - [Create and manage your invoices with OneDoc Invoice](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Retain your patients with a smooth and convenient digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Increase the visibility of your practice](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients within your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patients to specialists in your network](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals from trusted colleagues](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Limit the number of no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Reduce the number of incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Aesthetic medicine](https://info.onedoc.ch/en/specialty/aesthetic-medicine/) ##### Our solutions by type of medical facility - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources - [Blog](https://info.onedoc.ch/en/blog/) - [Media](https://info.onedoc.ch/en/media/) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) ##### Our latest articles - [Shortage of medical assistants: 3 ways to ease your medical practice’s administrative workload](https://info.onedoc.ch/en/blog/all-specialties/shortage-medical-assistants/) - [Tarif 595: Are you affected and how does it work?](https://info.onedoc.ch/en/blog/all-specialties/tarif-595-are-you-affected/) - [Tarif 595: A guide to understanding invoice structure](https://info.onedoc.ch/en/blog/all-specialties/tarif-595-invoice-structure/) - [Stress and burnout in medical practices: 7 strategies to make your day-to-day easier](https://info.onedoc.ch/en/blog/all-specialties/burnout-medical-practices/) - [Independent or employed dental hygienist: What are the differences in Switzerland?](https://info.onedoc.ch/en/blog/dental-hygienists/independent-employed-dental-hygienist-differences/) - [Can AI ease the workload of medical practitioners and front-desk teams? And how?](https://info.onedoc.ch/en/blog/all-specialties/ai-medical-practitioners/) - [3 methods to effectively prioritize tasks in your medical practice](https://info.onedoc.ch/en/blog/all-specialties/prioritizing-tasks-medical-practice/) - [Teledentistry in Switzerland: in which cases is it truly useful for your practice?](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/) © 2026 OneDoc SA - Made with  in Switzerland Close