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[Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [All specialties](https://info.onedoc.ch/en/blog/all-specialties/ "Go to the All specialties Category archives.") How to design a waiting room in a medical practice? # How to design a waiting room in a medical practice? 11/02/2026 [All specialties](https://info.onedoc.ch/en/blog/all-specialties/)  The __waiting room of a medical practice__ is often the first point of contact between patients and the practice. It therefore plays a key role in well-being, trust, and the perceived quality of care. A well-designed, modern, and hygienic waiting room conveys a professional image, reduces stress, improves the patient experience, and also supports the practice’s marketing. In this comprehensive guide, you will discover how to design the waiting room of your medical practice so that comfort, functionality, and atmosphere harmonize perfectly, from colors and lighting to __waiting room furniture for medical practices__. ## 1. What aspects should be considered when designing a waiting room? A well-designed waiting room fulfills several functions at once. It is not merely a transitional space but significantly contributes to calmness, orientation, and a sense of security. The main objectives of a modern waiting room are: - __First impression & practice image__A well-maintained and contemporary space influences the overall perception of the practice. Colors, artwork, and furniture should align with the positioning and corporate identity. - __Stress and anxiety reduction__Many patients arrive feeling stressed or unwell. A pleasant atmosphere has a calming effect and reduces the perceived waiting time. - __Comfort and well-being__Comfortable seating, sufficient space, good lighting, and pleasant acoustics significantly enhance the experience. - __Hygiene and organization__Durable, easy-to-disinfect surfaces and well-organized storage solutions are essential to reinforce a professional image. - __Accessibility and mobility__Elderly individuals, people with reduced mobility, or parents with strollers require adequate space and suitable furniture. ## 2. Planning: what are the requirements? How large should a waiting room be? Before selecting furniture or colors, a clear analysis is essential. ### Assessment of the current situation - __Available space__ - __Expected number of patients per hour__ - __Medical specialty__ (pediatrics, dentistry, general medicine, etc.) - __Patient groups__: seniors, families, anxious patients - __Hygiene requirements and Swiss regulations__ ### How large should a waiting room be? As a general guideline (Switzerland/Europe), it is recommended to provide at least __1 to 1.5 m² per patient__. In cases of high patient volume or specialized practices, a larger area may be required. Depending on the specialty, separate areas for children or quiet zones may also be appropriate. ### Budget planning Costs vary depending on the quality of the furniture, lighting concept, acoustics, and decoration. High-quality waiting room chairs are a worthwhile long-term investment, as they are durable, robust, and hygienic. ## 3. Furniture and seating: choosing the right waiting room chairs The __waiting room chairs for medical practices__ are a central element of the space. They must be comfortable and ergonomic, even during extended waiting times. They should also be __easy to maintain, disinfectable, and durable__. For elderly patients, armrests and a seat height of approximately 45 to 50 cm are particularly important. The waiting room must also be __accessible__, with sufficient space for wheelchairs and walkers. Depending on the practice, different types of seating may be considered. Individual chairs offer great flexibility and support hygiene, while benches are particularly suitable for smaller spaces or families. Lounge chairs create a calming atmosphere in quiet areas, whereas stools or poufs are mainly reserved for children’s areas. It is essential to __leave enough space between seats__, as an overly tight arrangement can quickly create a feeling of discomfort.  #### Well-being begins even before the appointment. Discover: | | | |------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------| |  [Online booking](https://info.onedoc.ch/en/hub/online-booking/) |  [Teleconsultation](https://info.onedoc.ch/en/visio/teleconsultation-module/) | |  [Multi-step appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) |  [SMS reminders](https://info.onedoc.ch/en/hub/sms-reminders/) | [Book a demo](https://info.onedoc.ch) ## 4. Space organization and privacy A good spatial concept strikes a balance between openness and more discreet areas. A clear organization can be achieved using: - plant containers - moss room dividers - glass partitions - sideboards - subtle room screens The goal is to preserve privacy without creating a feeling of confinement. It is particularly beneficial to provide separate areas for different patient groups, such as a quiet reading corner, a family area, or a zone for short waiting times. ### 4.1 Children’s area in the waiting room In many practices, a children’s area is essential. It keeps children occupied, reduces parents’ stress, and improves the overall waiting room experience. __Recommendations for the children’s area:__ - stable, child-friendly furniture - toys that are easy to disinfect - magnetic wall games or wooden activity toys - no stuffed animals (for hygiene reasons) - books, drawing walls, interactive screens This area should be clearly visible while remaining distinctly separated. ## 5. Creating atmosphere: colors, images, lighting, air and acoustics The atmosphere of a waiting room directly influences patients’ stress levels. Colors, lighting, images, and even sounds often work subtly but have a major impact on well-being. Small adjustments are sometimes enough to make the space significantly more welcoming and calming. ### 5.1 Color concept for the medical practice An entirely white, “hospital-like” environment is often perceived as cold and impersonal. It is preferable to choose warm natural tones such as beige, sand, or cream. Calming colors like blue or green are particularly suitable for waiting areas, while yellow or orange can be used as energizing accents. In quiet areas, pastel tones promote relaxation. Ideally, the color concept should be inspired by the practice’s logo to create a cohesive overall image. ### 5.2 Using images and decoration strategically The __images in the waiting room__ help with orientation, provide distraction, and structure the space. Particularly suitable are: - natural motifs or moss artwork - local and discreet art - soft abstract motifs - child-friendly images in dedicated areas Dramatic scenes, polarizing artwork, or overly busy abstract forms should be avoided, as they may unsettle anxious patients in particular. ### 5.3 Lighting and illumination A modern waiting room relies on a balanced lighting concept. Natural light should be used as much as possible. In addition, non-glare warm white LED lighting and indirect light sources create a pleasant atmosphere. Reading lamps in seating areas enhance comfort, while dimmable lighting allows the mood to be adjusted depending on the time of day. Fluorescent tubes should be avoided, as they appear cold and may cause headaches for sensitive individuals. ### 5.4 Air quality and ventilation Good air quality is both a hygiene and well-being factor. Regular ventilation is essential, supplemented if necessary by mechanical ventilation systems or air purifiers. CO₂ sensors help determine the right time to ventilate. Poorly maintained plants should be avoided, as they can quickly have the opposite effect. ### 5.5 Acoustics and sound environment Pleasant acoustics reduce stress and improve communication at reception. This can be optimized through: - acoustic panels or moss walls - sound-absorbing ceilings - wall absorbers - separating heavily frequented areas - soft background music or natural sounds ## 6. Nature and plants Natural elements have a proven calming effect. Plants visually enhance the space and contribute to a pleasant indoor climate. Robust green plants or low-maintenance hydroponic systems are particularly recommended. Alternatively, __moss walls or moss artwork__ are ideal: maintenance-free, hygienic, and beneficial for acoustics. Good __air quality__ remains essential. Regular ventilation, possibly supported by CO₂ sensors or air purifiers, enhances well-being and reflects attention to detail. ## 7. Entertainment in the waiting room Thoughtful design helps reduce perceived waiting time. It is therefore advisable to offer forms of entertainment such as __current magazines, books, or health brochures__, as well as informational flyers. Digital solutions, such as a screen displaying information or free Wi-Fi access, further enhance the patient experience. ## 8. Hygiene, materials, and ease of cleaning Hygiene is a central aspect of the waiting room. __Washable surfaces, disinfectable coverings__ and easy-to-clean flooring are essential. Wood or textiles may also be used, provided they are appropriately treated and easy to maintain. Clear organization and accessible surfaces facilitate cleaning and reinforce a professional image. ## 9. Types of waiting rooms by specialty Certain specialties require special attention to specific needs. Here are some examples: ### __Pediatric practice__ - large children’s area - low risk of injury - colorful, child-friendly motifs - discreet sound environment ### __Dental practice / oral and maxillofacial surgery__ - calming colors - nature images rather than medical visuals - comfortable seating groups for anxious patients ### __Psychiatry / psychotherapy__ - complete calm - warm, minimalist design - no bright colors - discreet seating areas ## The modern waiting room: the showcase of the practice A well-designed __medical practice waiting room__ is much more than a simple functional space. It is an integral part of the patient experience and represents a real opportunity to convey professionalism, calmness, and trust. With the right choice of __waiting room furniture__, harmonious colors and lighting, natural elements, and modern entertainment solutions, you create a pleasant space that reflects the quality of your practice.  [Talk to our team and discover how your patients can feel comfortable even before their appointment](#) ## FAQ: frequently asked questions about the medical waiting room ### How do you design a waiting room in a medical practice? A waiting room should be functional, hygienic, and calming. Ergonomic chairs, clear spatial organization, pleasant colors, good lighting, acoustic elements, plants, and discreet entertainment options help reduce stress and improve comfort. ### How should a medical waiting room be equipped? It should provide sufficient seating, be accessible to everyone, include easy-to-clean furniture, and offer areas suited to different patient groups (children, seniors, anxious patients). Colors, artwork, and lighting should create a relaxing atmosphere. ### How large should a waiting room be? It is recommended to provide at least 1 to 1.5 m² per patient, depending on the specialty and patient volume. Children’s areas or quiet zones require additional space. Swiss hygiene standards and regulations must be observed. 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[Retain your patients with a smooth and convenient digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Increase the visibility of your practice](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients within your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patients to specialists in your network](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals from trusted colleagues](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Limit the number of no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Reduce the number of incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) ##### Our solutions by type of medical facility - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources - [Blog](https://info.onedoc.ch/en/blog/) - [Media](https://info.onedoc.ch/en/media/) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) ##### Our latest articles - [Teledentistry in Switzerland: in which cases is it truly useful for your practice?](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/) - [No-shows in pediatrics: strategies and measures applicable to pediatric practices in Switzerland](https://info.onedoc.ch/en/blog/pediatricians/no-shows-pediatrics-strategies/) - [Fake news in paediatrics – Prevention between self-diagnosis and medical advice](https://info.onedoc.ch/en/blog/pediatricians/fake-news-in-paediatrics/) - [Shortage of paediatricians in Switzerland: strategies for paediatricians facing growing patient demand](https://info.onedoc.ch/en/blog/pediatricians/shortage-paediatricians-switzerland/) - [How to design a waiting room in a medical practice?](https://info.onedoc.ch/en/blog/all-specialties/waiting-room-medical-practice/) - [How to manage emergencies in your dermatology practice and keep your schedule under control](https://info.onedoc.ch/en/blog/dermatologists/manage-dermatology-emergencies/) - [AI in medicine: applications, advantages and disadvantages for doctors in Switzerland](https://info.onedoc.ch/en/blog/all-specialties/ai-in-medicine-switzerland/) - 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