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[Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [All specialties](https://info.onedoc.ch/en/blog/all-specialties/ "Go to the All specialties Category archives.") 3 methods to effectively prioritize tasks in your medical practice # 3 methods to effectively prioritize tasks in your medical practice Last updated on 23/04/2026 [All specialties](https://info.onedoc.ch/en/blog/all-specialties/)  In a medical practice, the problem is not just the amount of work. It is that __everything seems urgent at the same time__. And without a clear framework, you move from one task to the next without really making progress on what matters most for the practice. In this article, discover __3 practical methods you can implement in your practice__. ###  [Discover OneDoc for medical practices](https://info.onedoc.ch/en/specialty/medical-center/) ## The paradox of task prioritization A phone call, a delay, an administrative request, a patient to call back. The day fills up very quickly. And the fuller it gets, the less time there is to step back and reassess. That is the whole paradox of prioritization: __it becomes hardest to apply precisely when it is needed most__. In this context, it is easy to confuse what feels urgent with what truly matters. Meanwhile, some essential topics get pushed aside: quality, organization, continuing education, and process improvement. The problem is that in a medical practice, __day-to-day work naturally pushes you to react rather than prioritize__. ## The 3 methods for prioritizing tasks in your medical practice There are many time management tools available. In a medical practice, the most useful ones are often the simplest. Here are three that you can easily put in place in your practice. The three methods below complement each other and are not used at the same moment. __The first is for analyzing, the second helps you sort, and the third helps you organize.__ ### 1. Analyze and track how long tasks take Before you can prioritize better, you sometimes need to start by observing. Identify which tasks are underestimated in your practice and take longer than you think. In many practices, __some tasks take far more time than expected__. This is often the case for documentation, reception, phone calls, or appointment management. As long as these areas remain unclear, it is difficult to improve your organization. And as long as time use remains approximate, prioritization is based mostly on gut feeling. __Once friction points have been identified, decisions become much more concrete__.  #### OneDoc features that help you save time every day | | | |-----------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------| |  [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) |  [OneDoc Inbox](https://info.onedoc.ch/en/emma-phone-assistant/) | |  [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) |  [Emma](https://info.onedoc.ch/en/emma-phone-assistant/) | [Book a demo](https://info.onedoc.ch) ### 2. The ALPEN method for building more realistic workdays Once you have a good understanding of how long tasks take in your practice, you can organize your day more realistically. __The ALPEN method is designed for exactly that: it helps you plan the time needed for scheduled tasks__, __while still leaving room for the unexpected__. Because delays, phone calls, urgent matters, and last-minute adjustments are all part of daily life. On the other hand, when everything is planned down to the minute, the day becomes stressful as soon as the first delay happens. #### How does the ALPEN method work? The strength of the ALPEN method lies here: it reminds you that an effective schedule is not a full schedule. __It is a schedule that remains manageable despite the unexpected.__ __The 5 steps of the ALPEN method:__ - __A, Activities:__ At the end of the day, list all the activities planned for the next day: consultations, report writing, exam follow-up, phone calls, administrative management. - __L, Length:__ Assign a realistic amount of time to each task you listed. - __P, Prioritize:__ This is the most critical step for medical practices. You absolutely need to set aside enough time for urgent matters, patient delays, or unexpected phone calls. - __E, Establish decisions:__ rank tasks by priority, delegate, or say no when necessary. Here, you can use the Eisenhower matrix, which you will find in the next section. - __N, Note the results of the review:__ Go over the list at the end of the day to assess what was completed. Unfinished tasks are postponed or reassessed for the next day. Thanks to this method, you will have a clearer view of your daily schedule and be able to distribute the workload more effectively. ### 3. The Eisenhower matrix to distinguish between urgent and important The Eisenhower matrix is based on a simple idea: __not everything that is urgent is necessarily important__. That is what makes it useful in a medical practice. Some tasks need a quick response, but do not always require your direct involvement. Others are less visible but far more structurally important. #### How the Eisenhower matrix works The Eisenhower matrix helps you divide tasks into four categories based on their importance and urgency. Urgent Not urgent Important 1\. Do immediately Important & urgent Handle without delay to ensure patient safety or continuity of care. Example A patient reports sudden chest pain: the practice must respond immediately and direct the patient to the appropriate care. 2\. Schedule Important & not urgent Plan ahead to sustainably improve organization and the quality of medical follow-up. Example Update the follow-up protocol for patients with chronic conditions to better structure future consultations. Not important 3\. Delegate Not important & urgent Assign to the front desk or administrative team when no medical decision is required. Example Reschedule a full day of appointments following the doctor’s unexpected absence. 4\. Reduce or eliminate Not important & not urgent Limit these tasks to avoid wasting time on low-value work. Example Manually reformat a standard document even though a template already exists. So, depending on how the task is classified, you immediately know how to act: - __Urgent and important__: act without delay (e.g. medical emergency, blocking insurance file). - __Important but not urgent__: block off a time slot during a quieter period (e.g. quality audit). - __Urgent, not very important__: delegate (e.g. calls about certificates). - __Neither urgent nor important__: postpone or remove.  #### Reduce the administrative workload of your front desk with OneDoc Inbox Incoming requests and phone calls to the practice are often a source of unexpected, time-consuming, and repetitive work. __Thanks to OneDoc Inbox, all incoming requests are sorted so your team can easily see what still needs to be handled__. [Discover OneDoc Inbox](https://info.onedoc.ch/en/inbox/) ## What this changes in practical terms for a medical practice Better prioritization does not magically reduce the workload. However, __it changes the way that workload is experienced. Days become easier to read and manage__. Trade-offs require less energy. The team knows better what to focus on. And above all, important topics stop being pushed back all the time. ###  [Talk to our advisors and discover how OneDoc can reduce your practice’s workload](#) ### Sources - Covey, S. R. (1989). The 7 habits of highly effective people: Restoring the character ethic. Simon & Schuster. - Seiwert, L. J. (1989). Das 1 × 1 des Zeitmanagement. Springer Berlin Heidelberg. [https://doi.org/10.1007/978-3-642-95822-9](https://doi.org/10.1007/978-3-642-95822-9) - Le Temps. Hospital doctors are increasingly occupied by administrative work. Le Temps. [https://www.letemps.ch/suisse/medecins-hopitaux-toujours-plus-occupes-ladministration](https://www.letemps.ch/suisse/medecins-hopitaux-toujours-plus-occupes-ladministration) [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fprioritizing-tasks-medical-practice%2F "Share on Facebook")[](https://x.com/intent/post?url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fprioritizing-tasks-medical-practice%2F "Share on X")[](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fprioritizing-tasks-medical-practice%2F "Share on LinkedIn") ### On the same topic [](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/ "Ensure a smooth transition when relocating your medical practice") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Ensure a smooth transition when relocating your medical practice](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/ "Ensure a smooth transition when relocating your medical practice") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/) [](https://info.onedoc.ch/en/blog/all-specialties/onedoc-comprehensive-support/ "We’re here for you: Get comprehensive support with OneDoc!") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [We’re here for you: Get comprehensive support with OneDoc!](https://info.onedoc.ch/en/blog/all-specialties/onedoc-comprehensive-support/ "We’re here for you: Get comprehensive support with OneDoc!") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/onedoc-comprehensive-support/) [](https://info.onedoc.ch/en/blog/all-specialties/stress-in-the-day-to-day-running-of-a-practice-heres-how-to-combat-it-effectively/ "Stress in the day-to-day running of a practice? Here’s how to combat it effectively") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Stress in the day-to-day running of a practice? Here’s how to combat it effectively](https://info.onedoc.ch/en/blog/all-specialties/stress-in-the-day-to-day-running-of-a-practice-heres-how-to-combat-it-effectively/ "Stress in the day-to-day running of a practice? Here’s how to combat it effectively") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/stress-in-the-day-to-day-running-of-a-practice-heres-how-to-combat-it-effectively/) [](https://info.onedoc.ch/en/blog/all-specialties/answering-messages-medical-practice/ "Crafting effective answering machine messages for medical practices") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Crafting effective answering machine messages for medical practices](https://info.onedoc.ch/en/blog/all-specialties/answering-messages-medical-practice/ "Crafting effective answering machine messages for medical practices") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/answering-messages-medical-practice/) [](https://info.onedoc.ch/en/blog/doctors/coordination-doctor-assistant/ "[Use case] Effective coordination between doctors and medical assistants with OneDoc Pro") - [General practitioners](https://info.onedoc.ch/en/blog/doctors/) ##### [\[Use case\] Effective coordination between doctors and medical assistants with OneDoc Pro](https://info.onedoc.ch/en/blog/doctors/coordination-doctor-assistant/ "[Use case] Effective coordination between doctors and medical assistants with OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/doctors/coordination-doctor-assistant/) [](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/ "Ensure a smooth transition when relocating your medical practice") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Ensure a smooth transition when relocating your medical practice](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/ "Ensure a smooth transition when relocating your medical practice") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/) [](https://info.onedoc.ch/en/blog/all-specialties/onedoc-comprehensive-support/ "We’re here for you: Get comprehensive support with OneDoc!") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [We’re here for you: Get comprehensive support with OneDoc!](https://info.onedoc.ch/en/blog/all-specialties/onedoc-comprehensive-support/ "We’re here for you: Get comprehensive support with OneDoc!") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/onedoc-comprehensive-support/) [](https://info.onedoc.ch/en/blog/all-specialties/stress-in-the-day-to-day-running-of-a-practice-heres-how-to-combat-it-effectively/ "Stress in the day-to-day running of a practice? Here’s how to combat it effectively") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Stress in the day-to-day running of a practice? Here’s how to combat it effectively](https://info.onedoc.ch/en/blog/all-specialties/stress-in-the-day-to-day-running-of-a-practice-heres-how-to-combat-it-effectively/ "Stress in the day-to-day running of a practice? Here’s how to combat it effectively") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/stress-in-the-day-to-day-running-of-a-practice-heres-how-to-combat-it-effectively/) [](https://info.onedoc.ch/en/blog/all-specialties/answering-messages-medical-practice/ "Crafting effective answering machine messages for medical practices") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Crafting effective answering machine messages for medical practices](https://info.onedoc.ch/en/blog/all-specialties/answering-messages-medical-practice/ "Crafting effective answering machine messages for medical practices") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/answering-messages-medical-practice/) [](https://info.onedoc.ch/en/blog/doctors/coordination-doctor-assistant/ "[Use case] Effective coordination between doctors and medical assistants with OneDoc Pro") - [General practitioners](https://info.onedoc.ch/en/blog/doctors/) ##### [\[Use case\] Effective coordination between doctors and medical assistants with OneDoc Pro](https://info.onedoc.ch/en/blog/doctors/coordination-doctor-assistant/ "[Use case] Effective coordination between doctors and medical assistants with OneDoc Pro") [Read the article](https://info.onedoc.ch/en/blog/doctors/coordination-doctor-assistant/) [](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/ "Ensure a smooth transition when relocating your medical practice") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [Ensure a smooth transition when relocating your medical practice](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/ "Ensure a smooth transition when relocating your medical practice") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/relocate-medical-practice-smooth-transition/) prev next ##### About OneDoc - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Privacy policy](https://privacy.onedoc.ch/fr) - [Cookie policy](https://info.onedoc.ch/en/cookie-policy/) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our websites - [pro.onedoc.ch: app for healthcare professionals](https://pro.onedoc.ch/fr/) - [onedoc.ch: online booking platform](https://www.onedoc.ch/fr/) - [myhealth.onedoc.ch: health blog](https://myhealth.onedoc.ch/fr/) ##### Languages - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/prioriser-taches-cabinet-medical/ "Switch to FR (FR)") - 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[Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) ##### Our latest articles - [3 methods to effectively prioritize tasks in your medical practice](https://info.onedoc.ch/en/blog/all-specialties/prioritizing-tasks-medical-practice/) - [Teledentistry in Switzerland: in which cases is it truly useful for your practice?](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/) - [No-shows in pediatrics: strategies and measures applicable to pediatric practices in Switzerland](https://info.onedoc.ch/en/blog/pediatricians/no-shows-pediatrics-strategies/) - [Fake news in paediatrics – Prevention between self-diagnosis and medical advice](https://info.onedoc.ch/en/blog/pediatricians/fake-news-in-paediatrics/) - [Shortage of paediatricians in Switzerland: strategies for paediatricians facing growing patient demand](https://info.onedoc.ch/en/blog/pediatricians/shortage-paediatricians-switzerland/) - [How to design a waiting room in a medical practice?](https://info.onedoc.ch/en/blog/all-specialties/waiting-room-medical-practice/) - [How to manage emergencies in your dermatology practice and keep your schedule under control](https://info.onedoc.ch/en/blog/dermatologists/manage-dermatology-emergencies/) - [AI in medicine: applications, advantages and disadvantages for doctors in Switzerland](https://info.onedoc.ch/en/blog/all-specialties/ai-in-medicine-switzerland/) © 2026 OneDoc SA - Made with  in Switzerland Close Fermer