[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)Coming soon](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [CovercardNew](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma, your virtual phone assistantComing soon](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxComing soon](https://info.onedoc.ch/en/inbox/) - [Medication orderingComing soon](https://info.onedoc.ch/en/inbox/medication-ordering/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Your healthcare facility](https://info.onedoc.ch/en/specialty/) - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) - [Connectors](#) - [A-D](#) - [Aeskulap](https://info.onedoc.ch/en/connectors/aeskulap/) - [amétiq siMed](https://info.onedoc.ch/en/connectors/ametiq-simed/) - [Axenita](https://info.onedoc.ch/en/connectors/axenita-axonlab/) - [Carefolio](https://info.onedoc.ch/en/connectors/carefolio/) - [curaMED](https://info.onedoc.ch/en/connectors/curamed/) - [Delemed](https://info.onedoc.ch/en/connectors/delemed/) - [DentaGest](https://info.onedoc.ch/en/connectors/dentagest/) - [Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey ScanNew](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/blog/all-specialties/onedoc-misconceptions/) - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/idees-recues-onedoc/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/onedoc-voruteile/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/idee-sbagliate-onedoc/ "Switch to IT (IT)") [Book a demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [All specialties](https://info.onedoc.ch/en/blog/all-specialties/ "Go to the All specialties Category archives.") 10 common misconceptions about OneDoc: your questions, our answers # 10 common misconceptions about OneDoc: your questions, our answers 29/10/2025 [All specialties](https://info.onedoc.ch/en/blog/all-specialties/)  Do you have questions about OneDoc? That’s completely normal. Between your existing practice habits, your current software, and the pace of consultations, __any new tool should make your life easier — not the opposite__. In this article, we directly address the most common misconceptions: patient filters, cancellations, data security, profitability… Here’s how OneDoc fits into your daily practice and why it can become a real time-saver for you and your team.  [Would you rather discuss it directly? Contact our team and ask your questions in person](#) ## Myth #1: “I already have medical software, I don’t need OneDoc” OneDoc is not a competitor to your software — it’s a __complement__. Your medical software manages records, billing, and consultations. But it doesn’t always offer [__online appointment booking__](https://info.onedoc.ch/en/hub/online-booking/), [__teleconsultations__](https://info.onedoc.ch/en/visio/teleconsultation-module/), or [__online visibility__](https://info.onedoc.ch/en/needs/increase-visibility/) — features your patients increasingly expect today. These simply add to your existing tools. OneDoc is compatible with __more than [30 medical software systems](https://info.onedoc.ch/en/connectors/) used in Switzerland__, including __MedOnline (Caisse des Médecins), MediWay, Axenita, ePhysio, and PhysioApp__. Appointments booked via OneDoc appear directly in your existing calendar — __without duplicate entries or double handling__. ## Myth #2: “I don’t want new patients” No problem. OneDoc gives you __full control over who can book__. You can limit online appointments to your existing patients only. Your patient base still benefits from a convenient service: 24/7 online booking, [automatic SMS reminders](https://info.onedoc.ch/en/hub/sms-reminders/), and [email confirmations](https://info.onedoc.ch/en/hub/confirmation-email/). __Result:__ a smoother patient experience and less administrative workload for your team. ## Myth #3: “I’ll lose control of my schedule” With OneDoc, __you__ remain in control at all times. You decide: - which __time slots__ are available online - which __appointment types__ can be booked - the __maximum time in advance__ appointments can be made You can also block slots for emergencies, meetings, or home visits. And if you work in multiple locations, OneDoc lets you manage __several separate calendars from a single account__. ## Myth #4: “Patients will cancel more easily” Simplicity doesn’t lead to more cancellations — it __reduces unexcused absences__. Automatic SMS or email reminders [__reduce no-shows by up to 75%__](https://info.onedoc.ch/en/needs/reduce-no-shows/). You can also set your own cancellation policy — for example, charging for appointments canceled less than 24 hours in advance. And when a slot becomes available, it’s __automatically reopened online__ without manual action. Your schedule stays optimized at all times. ## Myth #5: “My patients are too old or not comfortable with the internet” A common but false assumption. According to a study conducted with __MISTrends and Farner__, over 60% of Swiss patients now look for their healthcare professional online, including many older patients. In addition, the OneDoc interface is designed to be __simple and intuitive__, even for those less familiar with digital tools. In just a few clicks, patients can book an appointment, receive reminders, and access your practice information. It’s also possible to book appointments on behalf of someone else — for example, a child or parent.  #### The OneDoc tools that improve patient access | | | |-----------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------| |  [Profile on OneDoc.ch](https://info.onedoc.ch/en/hub/onedoc-profile/) |  [Online booking](https://info.onedoc.ch/en/hub/online-booking/) | |  [SMS reminders](https://info.onedoc.ch/en/hub/sms-reminders/) |  [Teleconsultations](https://info.onedoc.ch/en/visio/teleconsultation-module/) | [Book a demo](https://info.onedoc.ch) ## Myth #6: “I don’t have time or I’m not good with technology” No technical skills are required to use OneDoc. Setup is fast, training takes about __30 minutes to 1 hour__, and our team supports you every step of the way: account setup, synchronization with your software, and guidance on improving your online visibility. OneDoc was developed __by and for Swiss healthcare professionals__ — clear, intuitive, and adapted to real-world practice needs. A responsive, Swiss-based support team is always available. ## Myth #7: “My data and my patients’ data aren’t secure” Security is OneDoc’s top priority. - Compliant with the __new Swiss Federal Data Protection Act (nFADP)__ - Certified __ISO 27001__ and __OCPD__ - Data stored on __secure, encrypted Swiss servers__ - Secure login with __two-factor authentication__ for billing ## Myth #8: “I already have a website or social media” That’s a good start — but __OneDoc visibility__ goes further. The platform brings together more than __3 million registered patients__, and the entire site is optimized to appear among the top results on __Google__ and even in __AI tools like ChatGPT__. Being on OneDoc means __increasing your chances of being found by patients__ looking for fast, available appointments. >  You can also integrate our [online booking widget](https://info.onedoc.ch/en/hub/widget/) directly into your own website — improving its performance and helping convert more visitors into booked appointments. ## Myth #9: “My medical assistant won’t have anything to do anymore” OneDoc doesn’t replace medical assistants or secretaries — it makes their work easier. By automating repetitive tasks like appointment booking and reminders, the platform __reduces the daily administrative workload__. This allows your front-desk team to __focus on what truly matters: patient care, emergencies, and coordination__. OneDoc is a __support tool__, not a replacement — it streamlines operations and enhances the human touch at the heart of every practice. ## Myth #10: “OneDoc doesn’t fit my specialty” Every practice is different, and OneDoc is built to adapt. Some practices prefer to __limit online booking__ to existing patients, others work mainly __by referral__, or want to __reduce administrative tasks__ and __better coordinate calendars and resources__ across their healthcare facility. Whether you work in a __private practice__, a [__medical center__](https://info.onedoc.ch/en/specialty/medical-center/), a [__hospital__](https://info.onedoc.ch/en/specialty/hospital/), a [__medical laboratory__](https://info.onedoc.ch/en/specialty/medical-laboratory/), or a [__pharmacy__](https://info.onedoc.ch/en/specialty/pharmacy/) — the solution adapts to your workflow without requiring you to change software. It also meets the needs of [__therapists__](https://info.onedoc.ch/en/specialty/therapist/), [__physiotherapists__](https://info.onedoc.ch/en/specialty/physiotherapist/), and [__dental hygienists__](https://info.onedoc.ch/en/specialty/dental-hygienist/). Whatever your specialty, OneDoc helps you __work more efficiently__ and __customize the tool to your way of working__ — without changing your daily habits. ## Discover OneDoc in 30 minutes These answers summarize the most frequent questions we receive from practices we now support. To understand the concrete impact of OneDoc Pro on your organization, it’s best to __talk directly with one of our advisors__.  [Book your free demo appointment](#) And discover how OneDoc can simplify your daily management and improve your team’s workflow. [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fonedoc-misconceptions%2F "Share on Facebook")[](https://x.com/intent/post?url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fonedoc-misconceptions%2F "Share on X")[](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fonedoc-misconceptions%2F "Share on LinkedIn") ### On the same topic [](https://info.onedoc.ch/en/blog/all-specialties/referencing-healthcare-professionals-onedoc/ "How does the listing of healthcare professionals work on OneDoc?") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [How does the listing of healthcare professionals work on OneDoc?](https://info.onedoc.ch/en/blog/all-specialties/referencing-healthcare-professionals-onedoc/ "How does the listing of healthcare professionals work on OneDoc?") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/referencing-healthcare-professionals-onedoc/) [](https://info.onedoc.ch/en/blog/specialists/step-by-step-appointments-aesthetic-clinic/ "Simplify the organization of your aesthetic medicine care with professional-equipment step-by-step appointments") - [Specialists](https://info.onedoc.ch/en/blog/specialists/) ##### [Simplify the organization of your aesthetic medicine care with professional-equipment step-by-step appointments](https://info.onedoc.ch/en/blog/specialists/step-by-step-appointments-aesthetic-clinic/ "Simplify the organization of your aesthetic medicine care with professional-equipment step-by-step appointments") [Read the article](https://info.onedoc.ch/en/blog/specialists/step-by-step-appointments-aesthetic-clinic/) [](https://info.onedoc.ch/en/blog/all-specialties/offer-online-booking-medical-software/ "How to easily offer online booking to your patients? OneDoc is compatible with your medical software!") - [All specialties](https://info.onedoc.ch/en/blog/all-specialties/) ##### [How to easily offer online booking to your patients? OneDoc is compatible with your medical software!](https://info.onedoc.ch/en/blog/all-specialties/offer-online-booking-medical-software/ "How to easily offer online booking to your patients? OneDoc is compatible with your medical software!") [Read the article](https://info.onedoc.ch/en/blog/all-specialties/offer-online-booking-medical-software/) [](https://info.onedoc.ch/en/blog/dental-hygienists/step-by-step-appointment-dental-practice/ "Optimize your dental care with hygienist-dentist step-by-step appointments") - [Dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) ##### [Optimize your dental care with hygienist-dentist step-by-step appointments](https://info.onedoc.ch/en/blog/dental-hygienists/step-by-step-appointment-dental-practice/ "Optimize your dental care with hygienist-dentist step-by-step appointments") [Read the article](https://info.onedoc.ch/en/blog/dental-hygienists/step-by-step-appointment-dental-practice/) [](https://info.onedoc.ch/en/blog/ophtalmologists/step-by-step-appointments-ophthalmologist/ "Simplify ophthalmological check-up with optometrist–ophthalmologist step-by-step appointments") - [Ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) ##### [Simplify ophthalmological check-up with optometrist–ophthalmologist step-by-step appointments](https://info.onedoc.ch/en/blog/ophtalmologists/step-by-step-appointments-ophthalmologist/ "Simplify ophthalmological check-up with optometrist–ophthalmologist step-by-step appointments") [Read the article](https://info.onedoc.ch/en/blog/ophtalmologists/step-by-step-appointments-ophthalmologist/) ##### About OneDoc - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Privacy policy](https://privacy.onedoc.ch/fr) - [Cookie policy](https://info.onedoc.ch/en/cookie-policy/) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our websites - [pro.onedoc.ch: app for healthcare professionals](https://pro.onedoc.ch/fr/) - [onedoc.ch: online booking platform](https://www.onedoc.ch/fr/) - [myhealth.onedoc.ch: health blog](https://myhealth.onedoc.ch/fr/) ##### Languages - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/idees-recues-onedoc/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/onedoc-voruteile/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/idee-sbagliate-onedoc/ "Switch to IT (IT)") - [EN](https://info.onedoc.ch/en/blog/all-specialties/onedoc-misconceptions/ "Switch to EN (EN)") ##### Our Softwares - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) - [Widget](https://info.onedoc.ch/en/hub/widget/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [Follow-up appointment recall](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Book online button on Google](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [Statistics on your activity](https://info.onedoc.ch/en/invoice/statistics/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [SMS reminder for booked appointment](https://info.onedoc.ch/en/hub/sms-reminders/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio Tarif](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)](https://info.onedoc.ch/en/invoice/psytarif/) - [SDH Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Automatic payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [Covercard](https://info.onedoc.ch/en/invoice/covercard/) - [Emma, your virtual phone assistant](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc Inbox](https://info.onedoc.ch/en/inbox/) - [Medication ordering](https://info.onedoc.ch/en/inbox/medication-ordering/) - [OneDoc Link](https://info.onedoc.ch/en/link/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation Module](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) ##### Use case - [Create and manage your invoices with OneDoc Invoice](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Retain your patients with a smooth and convenient digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Increase the visibility of your practice](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients within your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patients to specialists in your network](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals from trusted colleagues](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Limit the number of no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Reduce the number of incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) ##### Our solutions by type of medical facility - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources - [Blog](https://info.onedoc.ch/en/blog/) - [Media](https://info.onedoc.ch/en/media/) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) ##### Our latest articles - [Can AI ease the workload of medical practitioners and front-desk teams? And how?](https://info.onedoc.ch/en/blog/all-specialties/ai-medical-practitioners/) - [3 methods to effectively prioritize tasks in your medical practice](https://info.onedoc.ch/en/blog/all-specialties/prioritizing-tasks-medical-practice/) - [Teledentistry in Switzerland: in which cases is it truly useful for your practice?](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/) - [No-shows in pediatrics: strategies and measures applicable to pediatric practices in Switzerland](https://info.onedoc.ch/en/blog/pediatricians/no-shows-pediatrics-strategies/) - [Fake news in paediatrics – Prevention between self-diagnosis and medical advice](https://info.onedoc.ch/en/blog/pediatricians/fake-news-in-paediatrics/) - [Shortage of paediatricians in Switzerland: strategies for paediatricians facing growing patient demand](https://info.onedoc.ch/en/blog/pediatricians/shortage-paediatricians-switzerland/) - [How to design a waiting room in a medical practice?](https://info.onedoc.ch/en/blog/all-specialties/waiting-room-medical-practice/) - [How to manage emergencies in your dermatology practice and keep your schedule under control](https://info.onedoc.ch/en/blog/dermatologists/manage-dermatology-emergencies/) © 2026 OneDoc SA - Made with  in Switzerland Close