[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)New](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [Tarif 595Coming soon](https://info.onedoc.ch/en/tarif-595/) - [Covercard](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma: AI Phone AssistantLaunching](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxLaunching](https://info.onedoc.ch/en/inbox/) - [Medication requestsNew](https://info.onedoc.ch/en/inbox/medication-requests/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Aesthetic medicine](https://info.onedoc.ch/en/specialty/aesthetic-medicine/) - [Your healthcare facility](https://info.onedoc.ch/en/specialty/) - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) - [Connectors](#) - [A-D](#) - [Aeskulap](https://info.onedoc.ch/en/connectors/aeskulap/) - [amétiq siMed](https://info.onedoc.ch/en/connectors/ametiq-simed/) - [Axenita](https://info.onedoc.ch/en/connectors/axenita-axonlab/) - [Carefolio](https://info.onedoc.ch/en/connectors/carefolio/) - [curaMED](https://info.onedoc.ch/en/connectors/curamed/) - [Delemed](https://info.onedoc.ch/en/connectors/delemed/) - [DentaGest](https://info.onedoc.ch/en/connectors/dentagest/) - [Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Feature QuizNew](https://info.onedoc.ch/en/feature-quiz/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/blog/all-specialties/onedoc-and-nfadp-answering-all-your-questions/) - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/onedoc-et-la-nlpd-toutes-questions-que-vous-vous-posez/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/onedoc-und-das-revdsg-alle-ihre-fragen/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/onedoc-e-la-nlpd-tutte-le-tue-domande/ "Switch to IT (IT)") [Book a free demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [All specialties](https://info.onedoc.ch/en/blog/all-specialties/ "Go to the All specialties Category archives.") OneDoc’s and the nFADP: All the questions you may have about its impact on the healthcare sector # OneDoc’s and the nFADP: All the questions you may have about its impact on the healthcare sector 23/06/2025 [All specialties](https://info.onedoc.ch/en/blog/all-specialties/)  [The New Federal Act on Data Protection](https://www.kmu.admin.ch/kmu/en/home/facts-and-trends/digitization/data-protection/new-federal-act-on-data-protection-nfadp.html) (nFADP) came into effect at the end of 2023 in Switzerland. At OneDoc, we were ready so that you could continue to use our services and benefit from optimum security. In this article, we explain what’s changing for you as a healthcare professional, and answer any questions you may have. ## What changes does the __New Federal Act on Data Protection (nFADP)__ bring? The New Federal Act on Data Protection (nFADP) brings many changes, particularly for healthcare professionals. The main change? Transparency! When private and health-related data is collected, this must be clearly stipulated. If you offer services that collect data, users must always have control over this data. This means they must be able to consent to or refuse it’s use. ## Here is a summary of the main changes: - From now on, any person, be it the CEO or an employee, can be held liable for violations of the nFADP. Violations can be costly: maximum fines have been increased from CHF 10,000 to CHF 250,000. ### To help you prepare, we suggest you take the following steps: - We strongly recommend that you check the security of your data. Make sure that your software is up-to-date and that your data stored with potential service providers complies with Swiss law. - It’s important that all employees know how to handle data confidentiality issues. - In addition, there should be a contingency plan in place if data is compromised. - Computer security must be a top priority. So make sure you use secure software and strong passwords. - The new law emphasizes transparency. This means that you must clearly inform people when you collect their data. They then have the right to accept or refuse. Due to these changes, it may be necessary to adjust the data protection information on your website or in your correspondence with your customers. ## FAQ: Does OneDoc comply with the nFADP? Does OneDoc comply with the nFADP? Yes, OneDoc has already implemented the law. Does OneDoc have to draw up a new contract because of the changes to the nFADP? No, a new contract is not necessary. The contract already complies with the nFADP. Do OneDoc’s subcontractors comply with the nFADP? Yes, all our subcontractors comply with the nFADP. How data is secured at OneDoc At OneDoc, all data and transmissions are secure. Our system is fully nFADP compliant, thanks to end-to-end encryption and the use of Swiss solutions. What data does OneDoc collect? In accordance with the nFADP, we have listed the data that is collected and how it is processed in [OneDoc’s privacy center](https://privacy.onedoc.ch/fr/data-processing). Does OneDoc need to draw up a new data processing agreement? If you have specific questions or would like to learn more about how OneDoc handles data, we invite you to visit our privacy center (DE/FR/IT) to learn more! ## Why is the nFADP relevant to the healthcare sector? In the healthcare sector, we deal with highly sensitive information on a daily basis. This makes it all the more important to protect this data appropriately and with the necessary means. OneDoc has always strived to provide the best possible security and protection. That’s why we go even further and are also [DPCO](https://www.sqs.ch/en/services/products/dpco2014) and [ISO 27001](https://www.sqs.ch/en/services/products/isoiec-270012013) certified. OneDoc has set itself the goal of providing a seamless user experience for all users of our services. ## Going digital and secure for the future The digitalization of the healthcare sector is in full swing, and it’s vital to ensure that patient data is protected securely. That’s why our development team is constantly monitoring the latest advances in security. Being ahead of the game while [guaranteeing security is a motto that lies at the heart of our mission.](https://info.onedoc.ch/en/blog/all-specialties/how-do-we-manage-data-security-at-onedoc/) For healthcare professionals, the New Federal Act on Data Protection will also play a very important role in the future. Technologies such as connected objects and the digitization of healthcare processes are enabling better access to care for all. However, these new technologies must also be protected accordingly. The electronic patient record is one of the most recent examples. [](https://www.google.com/preferences/source?q=onedoc.ch) [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fonedoc-and-nfadp-answering-all-your-questions%2F "Share on Facebook")[](https://x.com/intent/post?url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fonedoc-and-nfadp-answering-all-your-questions%2F "Share on X")[](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fonedoc-and-nfadp-answering-all-your-questions%2F "Share on LinkedIn") ##### About OneDoc - [About us](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Cookie Policy](https://info.onedoc.ch/en/cookie-policy/) - [Privacy Center](https://privacy.onedoc.ch/en) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our other websites - [pro.onedoc.ch: app for healthcare professionals](https://pro.onedoc.ch/en/) - [onedoc.ch: online appointment booking platform](https://www.onedoc.ch/en/) ##### Languages - [FR](https://info.onedoc.ch/en/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/ "Switch to IT (IT)") - [EN](https://info.onedoc.ch/en/ "Switch to EN (EN)") ##### Our software - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) - [Reminder SMS](https://info.onedoc.ch/en/hub/sms-reminders/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590](https://info.onedoc.ch/en/invoice/tarif-590/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Emma, your virtual phone assistant](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc Inbox](https://info.onedoc.ch/en/inbox/) ##### Use cases - [Increase your practice's visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Retain patients with a digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Get new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Easily manage care protocols](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Reduce no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Refer your patients to colleagues](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Reduce incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients remotely](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Automate follow-up for existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Create and manage your invoices with OneDoc Invoice](https://info.onedoc.ch/en/needs/create-compliant-invoices/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Complementary therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapist](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologist](https://info.onedoc.ch/en/specialty/gynecologists/) ##### Our solutions by structure - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Radiology centre](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources ##### Latest articles - [Data security at OneDoc](https://info.onedoc.ch/en/blog/all-specialties/how-do-we-manage-data-security-at-onedoc/) - [Electronic patient record (EPR): what is mandatory](https://info.onedoc.ch/en/blog/all-specialties/electronic-patient-records-mandatory/) - [Offering the EPR as a healthcare professional](https://info.onedoc.ch/en/blog/all-specialties/offer-electronic-patient-record-epr-healthcare-professional/) - [Benefits of electronic prescriptions in Switzerland](https://info.onedoc.ch/en/blog/all-specialties/electronic-prescription-switzerland-guide/) - [AI in medicine in Switzerland](https://info.onedoc.ch/en/blog/all-specialties/ai-in-medicine-switzerland/) - [How to start digitalizing your medical practice](https://info.onedoc.ch/en/blog/all-specialties/digitalizing-medical-practices/) - [Automating tasks in a medical practice](https://info.onedoc.ch/en/blog/all-specialties/automating-tasks-in-a-medical-practice-how-can-you-really-save-time-for-your-patients/) - [Investing in digital platforms to reduce healthcare costs](https://info.onedoc.ch/en/blog/all-specialties/investing-digital-platforms-ai-reduce-healthcare-costs-switzerland/) - [Online booking: choosing your medical software](https://info.onedoc.ch/en/blog/all-specialties/offer-online-booking-medical-software/) © 2026 OneDoc SA - Made with  in Switzerland Close