[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)Coming soon](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [CovercardNew](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma, your virtual phone assistantComing soon](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxComing soon](https://info.onedoc.ch/en/inbox/) - [Medication orderingComing soon](https://info.onedoc.ch/en/inbox/medication-ordering/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Your healthcare facility](https://info.onedoc.ch/en/specialty/) - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) - [Connectors](#) - [A-D](#) - [Aeskulap](https://info.onedoc.ch/en/connectors/aeskulap/) - [amétiq siMed](https://info.onedoc.ch/en/connectors/ametiq-simed/) - [Axenita](https://info.onedoc.ch/en/connectors/axenita-axonlab/) - [Carefolio](https://info.onedoc.ch/en/connectors/carefolio/) - [curaMED](https://info.onedoc.ch/en/connectors/curamed/) - [Delemed](https://info.onedoc.ch/en/connectors/delemed/) - [DentaGest](https://info.onedoc.ch/en/connectors/dentagest/) - [Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey ScanNew](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/blog/all-specialties/how-to-offer-successful-video-consultation-3-steps-not-to-be-overlooked/) - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/comment-reussir-ses-consultations-video-3-etapes-a-ne-pas-negliger/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/wie-man-erfolgreich-videosprechstunden-durchfuehrt-3-schritte-die-sie-nicht-vernachlaessigen-sollten/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/come-avere-successo-nelle-consultazioni-video-3-fasi-da-non-trascurare/ "Switch to IT (IT)") [Book a demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [All specialties](https://info.onedoc.ch/en/blog/all-specialties/ "Go to the All specialties Category archives.") How to offer successful video consultation? 3 steps not to be overlooked # How to offer successful video consultation? 3 steps not to be overlooked 25/06/2025 [All specialties](https://info.onedoc.ch/en/blog/all-specialties/)  Are you planning to use OneDoc’s video consultation but are still unsure how to prepare for it? Then stay tuned, we’ll give you a few good practices along the way that will make your start easier. Use these tips and tricks to smoothly integrate the video consultation into your daily work routine! ## Preparation is half the battle Before you dive into the exciting world of [video consultations with OneDoc,](https://info.onedoc.ch/en/visio/teleconsultation-module/) we want to make sure that you are well prepared. After all, good preparation is the key to smooth and effective communication with your patients. Don’t worry, we’ll get you on the right track quickly! Here are a few video consultation practices to help you do just that: - __Technical check:__ Before you start, carry out a technical check. Make sure that your technical equipment is ready. Check your internet connection, camera and microphone are working properly. With OneDoc’s video consultation, you can even make a test call to make sure everything is running smoothly. After all, nobody wants to be surprised by technical problems during a consultation, right? - __Safety first:__ With OneDocs video consultation, the protection of patient data is paramount. Our platform offers secure and encrypted communication to protect sensitive information. It is also important that you are in a private room where you are undisturbed and do not accidentally disclose any confidential details. Don’t worry, we’ll take care of security so that you can concentrate fully on your patients. - __Prepare documents:__ To ensure that you are optimally prepared, you should have all relevant documents and patient files to hand. Take a look at your patient’s medical history and make a note of important information. After all, a well-founded consultation is only possible if you have all the relevant facts to hand. ## How to conduct the video consultation Now that you are well prepared, you can start successfully conducting your video consultations. But wait, we have a few more tips for you: - __Create a cosy atmosphere:__ make sure the room is well lit and there is no distracting background noise. Politely let your patients know if you need a minute to log in and start the video call in peace and quiet. A little lead time never hurts! - __Warm welcome:__ Start the video consultation by greeting your patients in a friendly manner and briefly introducing yourself. Ask how they are feeling and show interest in their concerns. This will create a pleasant atmosphere and build trust. After all, good relationships are often the key to high-quality treatments! While you’re at it, ask your patients whether they feel comfortable during the video consultation. - __Stay focussed:__ During the video consultation, it is important that you give your full attention to your patients. Avoid distractions such as checking messages on your mobile phone and maintain eye contact with the camera to give your patients the feeling that you are really listening to them. Because eye contact has never been so important! ## After the video consultation And don’t forget to follow up! Here are other practices you can use after the video consultation: - __Documentation:__ Take the time to record all relevant information from the consultation. This includes diagnoses, recommended treatments and any prescribed medication. This is because accurate documentation is important for the further care of your patients. - __Send a summary:__ If required, you can send your patients a summary of the consultation and any recommendations by email or via the OneDocs video consultation platform. This gives them the opportunity to review the points discussed and clarify any unanswered questions. - __Plan the next appointment:__ If necessary, arrange a follow-up appointment directly with your patients. This is because making clear appointments helps to continue the treatment and give your patients a clear perspective. ## Now you are prepared! With this comprehensive preparation, good implementation and effective follow-up, you can ensure that your video consultations are successful. If you have any further questions or need support, please do not hesitate to contact us! Good luck with your video consultations! [](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fhow-to-offer-successful-video-consultation-3-steps-not-to-be-overlooked%2F "Share on Facebook")[](https://x.com/intent/post?url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fhow-to-offer-successful-video-consultation-3-steps-not-to-be-overlooked%2F "Share on X")[](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.onedoc.ch%2Fen%2Fblog%2Fall-specialties%2Fhow-to-offer-successful-video-consultation-3-steps-not-to-be-overlooked%2F "Share on LinkedIn") ### On the same topic [](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/ "Teledentistry in Switzerland: in which cases is it truly useful for your practice?") - [Dentists](https://info.onedoc.ch/en/blog/dentists/) ##### [Teledentistry in Switzerland: in which cases is it truly useful for your practice?](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/ "Teledentistry in Switzerland: in which cases is it truly useful for your practice?") [Read the article](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/) [](https://info.onedoc.ch/en/blog/dermatologists/digitalization-dermatology-switzerland/ "Digitalization in dermatology: where do Swiss practices really stand?") - [Dermatologists](https://info.onedoc.ch/en/blog/dermatologists/) ##### [Digitalization in dermatology: where do Swiss practices really stand?](https://info.onedoc.ch/en/blog/dermatologists/digitalization-dermatology-switzerland/ "Digitalization in dermatology: where do Swiss practices really stand?") [Read the article](https://info.onedoc.ch/en/blog/dermatologists/digitalization-dermatology-switzerland/) [](https://info.onedoc.ch/en/blog/dermatologists/dermatology-teleconsultation/ "Dermatology teleconsultation: why adopt it in 2026 and what are the limits") - [Dermatologists](https://info.onedoc.ch/en/blog/dermatologists/) ##### [Dermatology teleconsultation: why adopt it in 2026 and what are the limits](https://info.onedoc.ch/en/blog/dermatologists/dermatology-teleconsultation/ "Dermatology teleconsultation: why adopt it in 2026 and what are the limits") [Read the article](https://info.onedoc.ch/en/blog/dermatologists/dermatology-teleconsultation/) [](https://info.onedoc.ch/en/blog/ophtalmologists/triage-ophthalmology-clinic/ "Triage in ophthalmology: how top clinics efficiently prioritise patients") - [Ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) ##### [Triage in ophthalmology: how top clinics efficiently prioritise patients](https://info.onedoc.ch/en/blog/ophtalmologists/triage-ophthalmology-clinic/ "Triage in ophthalmology: how top clinics efficiently prioritise patients") [Read the article](https://info.onedoc.ch/en/blog/ophtalmologists/triage-ophthalmology-clinic/) [](https://info.onedoc.ch/en/blog/ophtalmologists/ophthalmology-clinic-reduce-waiting-times/ "Ophthalmology clinic: 5 strategies to reduce patient wait times without hiring more staff") - [Ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) ##### [Ophthalmology clinic: 5 strategies to reduce patient wait times without hiring more staff](https://info.onedoc.ch/en/blog/ophtalmologists/ophthalmology-clinic-reduce-waiting-times/ "Ophthalmology clinic: 5 strategies to reduce patient wait times without hiring more staff") [Read the article](https://info.onedoc.ch/en/blog/ophtalmologists/ophthalmology-clinic-reduce-waiting-times/) ##### About OneDoc - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Privacy policy](https://privacy.onedoc.ch/fr) - [Cookie policy](https://info.onedoc.ch/en/cookie-policy/) [Consent management](javascript:Didomi.preferences.show%28%29) ##### Our websites - [pro.onedoc.ch: app for healthcare professionals](https://pro.onedoc.ch/fr/) - [onedoc.ch: online booking platform](https://www.onedoc.ch/fr/) - [myhealth.onedoc.ch: health blog](https://myhealth.onedoc.ch/fr/) ##### Languages - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/comment-reussir-ses-consultations-video-3-etapes-a-ne-pas-negliger/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/wie-man-erfolgreich-videosprechstunden-durchfuehrt-3-schritte-die-sie-nicht-vernachlaessigen-sollten/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/come-avere-successo-nelle-consultazioni-video-3-fasi-da-non-trascurare/ "Switch to IT (IT)") - [EN](https://info.onedoc.ch/en/blog/all-specialties/how-to-offer-successful-video-consultation-3-steps-not-to-be-overlooked/ "Switch to EN (EN)") ##### Our Softwares - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) - [Widget](https://info.onedoc.ch/en/hub/widget/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [Follow-up appointment recall](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Book online button on Google](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [Statistics on your activity](https://info.onedoc.ch/en/invoice/statistics/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [SMS reminder for booked appointment](https://info.onedoc.ch/en/hub/sms-reminders/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio Tarif](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)](https://info.onedoc.ch/en/invoice/psytarif/) - [SDH Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Automatic payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [Covercard](https://info.onedoc.ch/en/invoice/covercard/) - [Emma, your virtual phone assistant](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc Inbox](https://info.onedoc.ch/en/inbox/) - [Medication ordering](https://info.onedoc.ch/en/inbox/medication-ordering/) - [OneDoc Link](https://info.onedoc.ch/en/link/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation Module](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) ##### Use case - [Create and manage your invoices with OneDoc Invoice](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Retain your patients with a smooth and convenient digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Increase the visibility of your practice](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients within your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patients to specialists in your network](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals from trusted colleagues](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Limit the number of no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Reduce the number of incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - 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