[](https://info.onedoc.ch/en/) - [Software](#) - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Online appointment bookingPopular](https://info.onedoc.ch/en/hub/online-booking/) - [Book online button on GooglePopular](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [WidgetPopular](https://info.onedoc.ch/en/hub/widget/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [SMS reminder for booked appointmentPopular](https://info.onedoc.ch/en/hub/sms-reminders/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [Follow-up appointment recallNew](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590Popular](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio TarifPopular](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)Coming soon](https://info.onedoc.ch/en/invoice/psytarif/) - [Swiss Dental Hygienist (SDH) Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [CovercardNew](https://info.onedoc.ch/en/invoice/covercard/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Statistics](https://info.onedoc.ch/en/invoice/statistics/) - [Emma, your virtual phone assistantComing soon](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc LinkNew](https://info.onedoc.ch/en/link/) - [OneDoc InboxComing soon](https://info.onedoc.ch/en/inbox/) - [Medication orderingComing soon](https://info.onedoc.ch/en/inbox/medication-ordering/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation modulePopular](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) - [Solutions](#) - [Your needs](https://info.onedoc.ch/en/needs/) - [Increase your visibility](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Retain your patientsPopular](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients in your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patientsPopular](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Limit the number of no-showsPopular](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Reduce the number of incoming callsPopular](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Create and manage your invoices](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Your specialty](https://info.onedoc.ch/en/specialty/) - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [SpecialistPopular](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [PsychologistPopular](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) - [Your healthcare facility](https://info.onedoc.ch/en/specialty/) - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) - [Connectors](#) - [A-D](#) - [Aeskulap](https://info.onedoc.ch/en/connectors/aeskulap/) - [amétiq siMed](https://info.onedoc.ch/en/connectors/ametiq-simed/) - [Axenita](https://info.onedoc.ch/en/connectors/axenita-axonlab/) - [Carefolio](https://info.onedoc.ch/en/connectors/carefolio/) - [curaMED](https://info.onedoc.ch/en/connectors/curamed/) - [Delemed](https://info.onedoc.ch/en/connectors/delemed/) - [DentaGest](https://info.onedoc.ch/en/connectors/dentagest/) - [Denteo](https://info.onedoc.ch/en/connectors/denteo/) - [E-G](#) - [E-Medicus](https://info.onedoc.ch/en/connectors/e-medicus/) - [E-PAT](https://info.onedoc.ch/en/connectors/e-pat/) - [ElexisNew](https://info.onedoc.ch/en/connectors/elexis/) - [ePaad](https://info.onedoc.ch/en/connectors/epaad/) - [ePhysio](https://info.onedoc.ch/en/connectors/ephysio/) - [ergodent](https://info.onedoc.ch/en/connectors/ergodent/) - [Eyesoft](https://info.onedoc.ch/en/connectors/eyesoft/) - [Google Calendar](https://info.onedoc.ch/en/connectors/google-calendar/) - [H-M](#) - [Handylife](https://info.onedoc.ch/en/connectors/handy-patients/) - [Hexabit Luna](https://info.onedoc.ch/en/connectors/hexabit-luna/) - [ifaNew](https://info.onedoc.ch/en/connectors/ifa/) - [KISIM](https://info.onedoc.ch/en/connectors/cistec-kisim/) - [Liris](https://info.onedoc.ch/en/connectors/liris/) - [Medes](https://info.onedoc.ch/en/connectors/medes/) - [MediCloud](https://info.onedoc.ch/en/connectors/medicloud/) - [MediOnline](https://info.onedoc.ch/en/connectors/medionline-aerztekasse/) - [Mediway](https://info.onedoc.ch/en/connectors/mediway/) - [N-Q](#) - [NereidaNew](https://info.onedoc.ch/en/connectors/nereida/) - [NEXUS](https://info.onedoc.ch/en/connectors/nexus/) - [Oplus](https://info.onedoc.ch/en/connectors/oplus/) - [Outlook](https://info.onedoc.ch/en/connectors/outlook/) - [PhysioApp](https://info.onedoc.ch/en/connectors/physioapp/) - [Polavis](https://info.onedoc.ch/en/connectors/polavis/) - [Polypoint](https://info.onedoc.ch/en/connectors/polypoint/) - [PraxinovaNew](https://info.onedoc.ch/en/connectors/praxinova/) - [ProPharma](https://info.onedoc.ch/en/connectors/propharma/) - [Pulse Medica](https://info.onedoc.ch/en/connectors/pulse-medica/) - [R-Z](#) - [RockethealthNew](https://info.onedoc.ch/en/connectors/rockethealth/) - [SOFTplus](https://info.onedoc.ch/en/connectors/softplus/) - [Sokle](https://info.onedoc.ch/en/connectors/sokle/) - [tomedoNew](https://info.onedoc.ch/en/connectors/tomedo/) - [Vitomed](https://info.onedoc.ch/en/connectors/vitomed-vitodata/) - [WinLogie](https://info.onedoc.ch/en/connectors/winlogie/) - [WinMed](https://info.onedoc.ch/en/connectors/winmed/) - [ZaWin](https://info.onedoc.ch/en/connectors/zawin/) - [See all our connectors](https://info.onedoc.ch/en/connectors/) - [Resources](#) - [About OneDoc](#) - [Our Mission](https://info.onedoc.ch/en/our-mission/) - [Media](https://info.onedoc.ch/en/media/) - [Blog](https://info.onedoc.ch/en/blog/) - [For general practitioners](https://info.onedoc.ch/en/blog/doctors/) - [For dentists](https://info.onedoc.ch/en/blog/dentists/) - [For dental hygienists](https://info.onedoc.ch/en/blog/dental-hygienists/) - [For pediatricians](https://info.onedoc.ch/en/blog/pediatricians/) - [For ophtalmologists](https://info.onedoc.ch/en/blog/ophtalmologists/) - [For medical center](https://info.onedoc.ch/en/blog/medical-center/) - [For pharmacy](https://info.onedoc.ch/en/blog/pharmacy/) - [For physiotherapists](https://info.onedoc.ch/en/blog/physiotherapists/) - [For psychologists](https://info.onedoc.ch/en/blog/psychologists/) - [For complementary therapists](https://info.onedoc.ch/en/blog/therapists/) - [Resources](#) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey ScanNew](https://info.onedoc.ch/en/patient-journey-scan/) - [EN](https://info.onedoc.ch/en/blog/all-specialties/how-do-we-manage-data-security-at-onedoc/) - [FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/comment-est-geree-la-securite-des-donnees-chez-onedoc/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/wie-wird-die-datensicherheit-bei-onedoc-verwaltet/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/come-viene-gestita-la-sicurezza-dei-dati-da-onedoc/ "Switch to IT (IT)") [Book a demo](https://info.onedoc.ch/en/discover-onedoc-pro/) [Book an appointment](https://www.onedoc.ch/en/) [OneDoc Pro](https://info.onedoc.ch/en/ "Go to OneDoc Pro.") [Blog](https://info.onedoc.ch/en/blog/ "Go to Blog.") [All specialties](https://info.onedoc.ch/en/blog/all-specialties/ "Go to the All specialties Category archives.") Ensuring data protection: a fundamental value at OneDoc – but how is this managed in practice? # Ensuring data protection: a fundamental value at OneDoc – but how is this managed in practice? 23/06/2025 [All specialties](https://info.onedoc.ch/en/blog/all-specialties/)  Medical data is sensitive. No one wants to see their AHV number, test results or any other data that could be used for medical purposes, stolen or leaked online. Ensuring data protection is therefore especially important in the medical field. But what does [OneDoc](https://www.onedoc.ch/en/) do to secure this data? Data security at OneDoc is managed by a team of ten people and can be summarized in 6 main pillars, as explained by Alexandre Curreli, Chief Technical Officer (CTO) and co-founder of OneDoc: ## End-to-end encrypted data in Switzerland “*All medical data at OneDoc is stored exclusively in Switzerland, and all data transfers are encrypted*“, explains Alexandre Curreli. End-to-end encryption ensures that data can only be read by those who need to have access to it. Storing data in Switzerland provides an additional security check thanks to the “Swiss made software, hosted in Switzerland” label. ## Regular updates Updates are carried out on a regular basis at OneDoc to avoid any potential security loopholes: “*We have updates every week, and some weeks it’s even every day*“, explains Florian. ## ISO 27001 and DPCO certified In addition to complying with the [nFADP](https://www.kmu.admin.ch/kmu/en/home/facts-and-trends/digitization/data-protection/new-federal-act-on-data-protection-nfadp.html) (New Federal Act on Data Protection), we also comply with ISO 27001 and DPCO certification. Behind these seemingly barbaric terms lie two data protection certifications. [ISO 27001](https://www.sqs.ch/en/certified-organisations?title=OneDoc) contains a set of control points to be respected to ensure data protection. If the requirements are met, the International Organization for Standardization (ISO) awards certification. For its part, the [DCPO](https://www.sqs.ch/en/certified-organisations?title=OneDoc#1471390) certifies that OneDoc complies with the Swiss Data Protection Act. ## Employee training Good data protection also means good employee training. “*Every employee receives training in good security practices*“. Indeed, while we imagine hackers breaking into a company by cracking its codes, the reality is often less spectacular. Security vulnerabilities are largely caused by employees inside the company unintentionally leaking data. ## Regular pen test Penetration tests are carried out regularly by security experts to ensure the reliability of data protection. In concrete terms, those “friendly hackers” will attempt to break into the OneDoc system to extract confidential data. “So far, no one has succeeded!” proudly states Alexandre Curreli. ## Security by design “*Data security is something we always keep in mind,*” underlines Florian Alonso, “*whether in the technical team or in the rest of the company*. *Safety is always part of the development process, and everything is done to guarantee the best possible security*.” ## Covid, a data security challenge When Alexandre and Florian are asked what was the biggest challenge they faced at OneDoc, they don’t hesitate: “*Clearly Covid, where we had to develop a vaccination module in just a few weeks to make it available to the cantons.*” In such cases, one has to wonder how security can be guaranteed when so little time is available. Alexandre Curreli explains that the key is to stick to good practice, think about security when coding, and always test well. 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[FR](https://info.onedoc.ch/fr/blog/toutes-les-specialites/comment-est-geree-la-securite-des-donnees-chez-onedoc/ "Switch to FR (FR)") - [DE](https://info.onedoc.ch/de/blog/alle-fachgebiete/wie-wird-die-datensicherheit-bei-onedoc-verwaltet/ "Switch to DE (DE)") - [IT](https://info.onedoc.ch/it/blog/tutte-le-specialita/come-viene-gestita-la-sicurezza-dei-dati-da-onedoc/ "Switch to IT (IT)") - [EN](https://info.onedoc.ch/en/blog/all-specialties/how-do-we-manage-data-security-at-onedoc/ "Switch to EN (EN)") ##### Our Softwares - [OneDoc Hub](https://info.onedoc.ch/en/hub/) - [OneDoc Profile](https://info.onedoc.ch/en/hub/onedoc-profile/) - [Medical agenda](https://info.onedoc.ch/en/hub/medical-agenda/) - [Online appointment booking](https://info.onedoc.ch/en/hub/online-booking/) - [Widget](https://info.onedoc.ch/en/hub/widget/) - [Partner healthcare platforms](https://info.onedoc.ch/en/hub/partner-healthcare-platform/) - [Follow-up appointment recall](https://info.onedoc.ch/en/hub/follow-up-appointment-recall/) - [Confirmation email](https://info.onedoc.ch/en/hub/confirmation-email/) - [Book online button on Google](https://info.onedoc.ch/en/hub/book-online-google-button/) - [Step-by-steps appointments](https://info.onedoc.ch/en/hub/step-by-step-appointment/) - [Medical resources management](https://info.onedoc.ch/en/hub/medical-resources-management/) - [Referral](https://info.onedoc.ch/en/hub/referral/) - [Statistics on your activity](https://info.onedoc.ch/en/invoice/statistics/) - [Consultation notes](https://info.onedoc.ch/en/hub/consultation-notes/) - [SMS reminder for booked appointment](https://info.onedoc.ch/en/hub/sms-reminders/) - [OneDoc Invoice](https://info.onedoc.ch/en/invoice/) - [Tarif 590](https://info.onedoc.ch/en/invoice/tarif-590/) - [Physio Tarif](https://info.onedoc.ch/en/invoice/physio-tarif/) - [PsyTarif (581/582)](https://info.onedoc.ch/en/invoice/psytarif/) - [SDH Tarif](https://info.onedoc.ch/en/invoice/tarif-sdh/) - [QR-bill](https://info.onedoc.ch/en/invoice/qr-bills/) - [Payment reminders](https://info.onedoc.ch/en/invoice/payment-reminders/) - [Automatic payment reconciliation](https://info.onedoc.ch/en/invoice/automatic-payment-reconciliation/) - [VAT return](https://info.onedoc.ch/en/invoice/vat-return/) - [Secure invoice transmission to the patient (TG)](https://info.onedoc.ch/en/invoice/third-party-guarantor/) - [Invoice transmission to the insurance (TP)](https://info.onedoc.ch/en/invoice/third-party-payment/) - [Year-end closing](https://info.onedoc.ch/en/invoice/year-end-closing/) - [Covercard](https://info.onedoc.ch/en/invoice/covercard/) - [Emma, your virtual phone assistant](https://info.onedoc.ch/en/emma-phone-assistant/) - [OneDoc Inbox](https://info.onedoc.ch/en/inbox/) - [Medication ordering](https://info.onedoc.ch/en/inbox/medication-ordering/) - [OneDoc Link](https://info.onedoc.ch/en/link/) - [OneDoc Visio](https://info.onedoc.ch/en/visio/) - [Teleconsultation badge](https://info.onedoc.ch/en/visio/teleconsultation-badge/) - [Teleconsultation Module](https://info.onedoc.ch/en/visio/teleconsultation-module/) - [Screen sharing](https://info.onedoc.ch/en/visio/screen-sharing/) - [Professional background for teleconsultation](https://info.onedoc.ch/en/visio/background-teleconsultation/) - [Audio and Video settings](https://info.onedoc.ch/en/visio/audio-video-setting/) ##### Use case - [Create and manage your invoices with OneDoc Invoice](https://info.onedoc.ch/en/needs/create-compliant-invoices/) - [Retain your patients with a smooth and convenient digital experience](https://info.onedoc.ch/en/needs/retain-your-patients/) - [Increase the visibility of your practice](https://info.onedoc.ch/en/needs/increase-visibility/) - [Get more new patients](https://info.onedoc.ch/en/needs/get-new-patients/) - [Manage care protocols easily](https://info.onedoc.ch/en/needs/manage-care-protocols/) - [Keep your patients within your network](https://info.onedoc.ch/en/needs/keep-patients-network/) - [Easily refer your patients to specialists in your network](https://info.onedoc.ch/en/needs/refer-your-patients/) - [Receive qualified referrals from trusted colleagues](https://info.onedoc.ch/en/needs/receive-qualified-referrals/) - [Limit the number of no-shows](https://info.onedoc.ch/en/needs/reduce-no-shows/) - [Handle more patient requests](https://info.onedoc.ch/en/needs/handle-more-patient-requests/) - [Reduce the number of incoming calls](https://info.onedoc.ch/en/needs/reduce-incoming-calls/) - [Stay connected with your patients](https://info.onedoc.ch/en/needs/stay-connected-with-patients/) - [Automate the follow-up of your existing patients](https://info.onedoc.ch/en/needs/automate-follow-up-existing-patients/) ##### Our solutions by specialty - [General practitioner](https://info.onedoc.ch/en/specialty/general-practitioner/) - [Specialist](https://info.onedoc.ch/en/specialty/specialist/) - [Dentist](https://info.onedoc.ch/en/specialty/dentist/) - [Dental hygienist](https://info.onedoc.ch/en/specialty/dental-hygienist/) - [Physiotherapist](https://info.onedoc.ch/en/specialty/physiotherapist/) - [Therapist](https://info.onedoc.ch/en/specialty/therapist/) - [Psychologist](https://info.onedoc.ch/en/specialty/psychologist/) - [Psychotherapists](https://info.onedoc.ch/en/specialty/psychotherapists/) - [Ophthalmologist](https://info.onedoc.ch/en/specialty/ophthalmologist/) - [Dermatologist](https://info.onedoc.ch/en/specialty/dermatologist/) - [Pediatrician](https://info.onedoc.ch/en/specialty/pediatrician/) - [Gynecologists](https://info.onedoc.ch/en/specialty/gynecologists/) ##### Our solutions by type of medical facility - [Medical center](https://info.onedoc.ch/en/specialty/medical-center/) - [Hospital](https://info.onedoc.ch/en/specialty/hospital/) - [Pharmacy](https://info.onedoc.ch/en/specialty/pharmacy/) - [Imaging center](https://info.onedoc.ch/en/specialty/imaging-center/) - [Medical laboratory](https://info.onedoc.ch/en/specialty/medical-laboratory/) - [Hearing care professional](https://info.onedoc.ch/en/specialty/hearing-care-professionals/) - [Optician](https://info.onedoc.ch/en/specialty/optician/) ##### Resources - [Blog](https://info.onedoc.ch/en/blog/) - [Media](https://info.onedoc.ch/en/media/) - [ROI Calculator](https://info.onedoc.ch/en/profitability-calculator/) - [Online visibility audit](https://info.onedoc.ch/en/online-visibility-audit/) - [Patient Journey Scan](https://info.onedoc.ch/en/patient-journey-scan/) ##### Our latest articles - [Can AI ease the workload of medical practitioners and front-desk teams? And how?](https://info.onedoc.ch/en/blog/all-specialties/ai-medical-practitioners/) - [3 methods to effectively prioritize tasks in your medical practice](https://info.onedoc.ch/en/blog/all-specialties/prioritizing-tasks-medical-practice/) - [Teledentistry in Switzerland: in which cases is it truly useful for your practice?](https://info.onedoc.ch/en/blog/dentists/teledentistry-switzerland/) - [No-shows in pediatrics: strategies and measures applicable to pediatric practices in Switzerland](https://info.onedoc.ch/en/blog/pediatricians/no-shows-pediatrics-strategies/) - [Fake news in paediatrics – Prevention between self-diagnosis and medical advice](https://info.onedoc.ch/en/blog/pediatricians/fake-news-in-paediatrics/) - [Shortage of paediatricians in Switzerland: strategies for paediatricians facing growing patient demand](https://info.onedoc.ch/en/blog/pediatricians/shortage-paediatricians-switzerland/) - [How to design a waiting room in a medical practice?](https://info.onedoc.ch/en/blog/all-specialties/waiting-room-medical-practice/) - [How to manage emergencies in your dermatology practice and keep your schedule under control](https://info.onedoc.ch/en/blog/dermatologists/manage-dermatology-emergencies/) © 2026 OneDoc SA - Made with  in Switzerland Close