{"id":39378,"date":"2026-04-21T15:45:17","date_gmt":"2026-04-21T13:45:17","guid":{"rendered":"https:\/\/info.onedoc.ch\/?page_id=39378"},"modified":"2026-08-28T16:03:29","modified_gmt":"2026-08-28T14:03:29","slug":"medikamentenanfragen","status":"publish","type":"page","link":"https:\/\/info.onedoc.ch\/de\/inbox\/medikamentenanfragen\/","title":{"rendered":"Medikamentenanfragen"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1770885089190{padding-top: 100px !important;}&#8221;][vc_column]<div  class=\"breadcrumbs breadcrumbs-shortcode bcn-left\" typeof=\"BreadcrumbList\" vocab=\"https:\/\/schema.org\/\" ><span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu OneDoc Pro.\" href=\"https:\/\/info.onedoc.ch\/de\/\" class=\"home\" ><span property=\"name\">OneDoc Pro<\/span><\/a><meta property=\"position\" content=\"1\"><\/span> &gt; <span property=\"itemListElement\" typeof=\"ListItem\"><a property=\"item\" typeof=\"WebPage\" title=\"Gehe zu Blog.\" href=\"https:\/\/info.onedoc.ch\/de\/blog\/\" class=\"post-root post post-post\" aria-current=\"page\"><span property=\"name\">Blog<\/span><\/a><meta property=\"position\" content=\"2\"><\/span><\/div>[\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1770885051478{padding-bottom: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1770885051478{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770885051478{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 40px !important;padding-left: 0px !important;}&#8221;][vc_column css_tablet_portrait=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752046134800{padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;}&#8221;]<div class=\"kd-title-label text-center  no-secondary-title    vc_custom_1787925267922\" ><span class=\"kd-title-label-solid\">Eine OneDoc Inbox-Funktion<\/span><\/div><header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title  no-padding-on-mobile \" ><h1 class=\"separator_off\" >Zentralisieren und verwalten Sie alle <span style=\"color:#1D9585;\"> Medikamentenanfragen<\/span> mit OneDoc Inbox<\/h1><p class=\"subtitle\" >Medikamentenanfragen kommen oft \u00fcber mehrere Kan\u00e4le, mit OneDoc Inbox senden Ihre Patient:innen die Anfrage online \u2013 und Ihr Team erh\u00e4lt sie direkt und kann sie einfach verarbeiten.<\/p><\/header>[vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1770801699738{padding-right: 5px !important;}&#8221; offset=&#8221;vc_hidden-sm vc_col-xs-6 vc_hidden-xs&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/de\/onedoc-pro-entdecken\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary pull-right button-action-link\" ><span class=\"prim_text\">Eine pers\u00f6nliche Demo buchen<\/span><\/a>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1770801705707{padding-left: 5px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770801705708{padding-right: 0px !important;}&#8221; offset=&#8221;vc_hidden-sm vc_col-xs-6 vc_hidden-xs&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/de\/beratung-vereinbaren\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_secondary_button btn_primary_color hover_solid_secondary btn-align-left button-action-link\" ><span class=\"prim_text\">Mit einem Berater sprechen (10 min)<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1770801821174{margin-bottom: 20px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770801821174{margin-bottom: 20px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1770804705129{padding-right: 5px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/de\/onedoc-pro-entdecken\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">Eine pers\u00f6nliche Demo buchen<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css_tablet_portrait=&#8221;.vc_custom_1770801826924{margin-bottom: 20px !important;}&#8221; css_mobile=&#8221;.vc_custom_1770801826924{margin-top: 20px !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1770804699034{padding-right: 5px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md&#8221;]<a  href=\"https:\/\/info.onedoc.ch\/de\/beratung-vereinbaren\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_secondary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">Mit einem Berater sprechen (10 min)<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;30&#8243; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1775827773016{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1775827773016{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1775827773017{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221; css_mobile=&#8221;.vc_custom_1775827773017{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;][vc_column]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1787925302965\" ><h2 class=\"separator_off\" >Ein einfacher und <span style=\"color:#1D9585;\">zentralisierter Ablauf<\/span> f\u00fcr alle Medikamentenanfragen<\/h2><\/header>[vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1753104791131{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1753104791132{padding-top: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1753104791132{padding-top: 30px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Sammeln Sie Ihre Anfragen an einem Ort<\/h6><\/header>[vc_column_text]Medikamentenanfragen erreichen Ihre Praxis \u00fcber verschiedene Wege. Mit Medikamentenanfragen b\u00fcndeln Sie alle Anfragen zentral \u2013 unabh\u00e4ngig davon, woher sie kommen:<\/p>\n<ul>\n<li>per Telefon<\/li>\n<li>per E-Mail<\/li>\n<li>direkt am Empfang<\/li>\n<li>manchmal sogar mehrfach<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_single_image image=&#8221;39359&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752761310316{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_landscape=&#8221;.vc_custom_1775827150709{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1775827150709{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1775827150709{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12 vc_hidden-xs&#8221;][vc_single_image image=&#8221;39354&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Ein klarer Prozess f\u00fcr Ihr Team und weniger Unterbrechungen im Alltag<\/h6><\/header>[vc_column_text]Medikamentenanfragen sorgen f\u00fcr einen einfachen Ablauf:<\/p>\n<ol>\n<li>Patient:innen senden ihre Anfrage oder Vorbestellung online.<\/li>\n<li>Die Anfrage erscheint direkt in der OneDoc Inbox.<\/li>\n<li>Ihr Team pr\u00fcft und bearbeitet sie.<\/li>\n<li>Patient:innen werden automatisch informiert.<\/li>\n<\/ol>\n<p>Praxen reduzieren damit Telefonate und manuelle Eingaben. Apotheken erhalten Vorbestellungen fr\u00fchzeitig, k\u00f6nnen Medikamente vorbereiten und ihr Team am Schalter entlasten.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1752761323490{padding-top: 60px !important;padding-bottom: 60px !important;background-color: #39121200 !important;border-color: #FF2F2F00 !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css_tablet_landscape=&#8221;.vc_custom_1751447162104{padding-bottom: 0px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1751447162104{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-0 vc_col-lg-6 vc_col-md-offset-0 vc_col-md-6 vc_col-sm-offset-0 vc_col-xs-12&#8243;]<header class=\"kd-section-title col-lg-12 text-left  subtitle-below-title   \" ><h6 class=\"separator_off\" style=\"margin-bottom:30px;\">Behalten Sie die volle Kontrolle \u00fcber jede Anfrage<\/h6><\/header>[vc_column_text]Medikamentenanfragen strukturiert den Ablauf \u2013 die Entscheidung bleibt bei Ihnen. Sie k\u00f6nnen:<\/p>\n<ul>\n<li>das Rezept validieren<\/li>\n<li>die Anfrage ablehnen<\/li>\n<li>Medikament oder Dosierung anpassen<\/li>\n<li>eine Konsultation verlangen<\/li>\n<\/ul>\n<p>Alle Schritte werden dokumentiert. So beh\u00e4lt Ihr Team den \u00dcberblick und bearbeitet Anfragen einheitlich und nachvollziehbar.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css_mobile=&#8221;.vc_custom_1751020792783{padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-12&#8243;][vc_single_image image=&#8221;39346&#8243; img_size=&#8221;large&#8221; style=&#8221;vc_box_shadow&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1773415055424{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_landscape=&#8221;.vc_custom_1773415055425{padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1773415055425{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1773415055425{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; kd_background_overlay=&#8221;true&#8221;][vc_column css_mobile=&#8221;.vc_custom_1756229026085{margin-bottom: 50px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title   \" ><h2 class=\"separator_off\" style=\"margin-bottom:30px;\">Entwickelt als Teil von OneDoc Inbox<\/h2><\/header>[vc_column_text]<\/p>\n<p style=\"text-align: center;\">Die Verwaltung von Medikamentenanfragen ist einer der ersten Anwendungsf\u00e4lle von <strong>OneDoc Inbox<\/strong>.<\/p>\n<p style=\"text-align: center;\">OneDoc Inbox b\u00fcndelt alle Patientenanfragen \u2013 nicht nur Medikamente \u2013 an einem Ort: strukturiert, nachvollziehbar und einfach im Team zu bearbeiten.<\/p>\n<p style=\"text-align: center;\">So entsteht ein <strong>zentraler Eingangspunkt f\u00fcr die Kommunikation mit Patient:innen<\/strong>, ohne auf verschiedene Tools angewiesen zu sein.<\/p>\n<p>[\/vc_column_text]<a  href=\"https:\/\/info.onedoc.ch\/de\/inbox\/\"  target=\"_self\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link    popmake-18609\" ><span class=\"prim_text\">OneDoc Inbox entdecken<\/span><\/a>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1775827844435{margin-top: 80px !important;padding-top: 80px !important;padding-bottom: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1775827844436{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221; css_mobile=&#8221;.vc_custom_1775827844436{padding-top: 40px !important;padding-bottom: 40px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1515752234075{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1775827438876\" ><h2 class=\"separator_off\" >H\u00e4ufig gestellte Fragen zu <span style=\"color:#1D9585;\"> Medikamentenanfragen<\/span><\/h2><\/header>[\/vc_column_inner][\/vc_row_inner][vc_row_inner gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1752058288767{padding-right: 80px !important;padding-left: 80px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221; css_mobile=&#8221;.vc_custom_1752058288767{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_toggle title=&#8221;Reduziert das die Anzahl der Anrufe in meiner Praxis?&#8221; el_class=&#8221;btf-faq&#8221;]Ja. Routineanfragen wie Rezeptverl\u00e4ngerungen k\u00f6nnen online gestellt werden, was die Anzahl eingehender Anrufe deutlich reduziert und Ihr Team entlastet.[\/vc_toggle][vc_toggle title=&#8221;Wie viel Zeit sparen meine Assistent:innen?&#8221; el_class=&#8221;btf-faq&#8221;]Assistent:innen m\u00fcssen Anfragen nicht mehr manuell aufnehmen, Daten erneut erfassen oder telefonisch nachfassen. Die Anfragen kommen vollst\u00e4ndig an und k\u00f6nnen geb\u00fcndelt bearbeitet werden \u2013 das spart t\u00e4glich Zeit.[\/vc_toggle][vc_toggle title=&#8221;Behalte ich die Kontrolle \u00fcber die Anfragen?&#8221; el_class=&#8221;btf-faq&#8221;]Ja. Es wird nichts ohne Pr\u00fcfung automatisiert. Sie entscheiden f\u00fcr jede Anfrage, ob Sie sie genehmigen, anpassen, ablehnen oder eine Konsultation verlangen.[\/vc_toggle][vc_toggle title=&#8221;Kann jede Praxis Medikamentenanfragen anbieten?&#8221; el_class=&#8221;btf-faq&#8221;]Aufgrund gesetzlicher Vorgaben in der Schweiz ist die Medikamentenanfrage derzeit f\u00fcr Fachpersonen im Gesundheitswesen in folgenden Kantonen verf\u00fcgbar:<\/p>\n<p>Aargau, Appenzell Ausserrhoden, Appenzell Innerrhoden, Glarus, Luzern, Nidwalden, Obwalden, Schaffhausen, Schwyz, Solothurn, Thurgau, Uri, Z\u00fcrich und Zug.[\/vc_toggle][vc_toggle title=&#8221;Ist die Einrichtung kompliziert?&#8221; el_class=&#8221;btf-faq&#8221;]Nein. Das Anfrageformular wird \u00fcber ein einfaches Widget in Ihre Website integriert. Nach der Aktivierung werden die Anfragen automatisch an Ihre OneDoc Inbox weitergeleitet.[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;0px&#8221; content_placement=&#8221;middle&#8221; css_animation=&#8221;none&#8221; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1787925766260{padding-top: 80px !important;padding-bottom: 80px !important;background-color: #012E27 !important;border-radius: 5px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1787925766260{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221; css_mobile=&#8221;.vc_custom_1787925766261{padding-top: 30px !important;padding-bottom: 30px !important;}&#8221;][vc_column][vc_row_inner kd_background_image_position=&#8221;vc_row-bg-position-top&#8221;][vc_column_inner css=&#8221;.vc_custom_1751468051270{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;}&#8221;]<header class=\"kd-section-title col-lg-12 text-center  subtitle-below-title    vc_custom_1787925772893\" ><h2 class=\"separator_off\" style=\"color: #FFFFFF;\">Ein einziger strukturierter Workflow f\u00fcr alle Ihre <span style=\"color:#1D9585;\"> Medikamentenanfragen<\/span><\/h2><\/header><a  href=\"https:\/\/info.onedoc.ch\/de\/onedoc-pro-entdecken\/\"  target=\"_blank\"  title=\"\"  class=\"tt_button tt_primary_button btn_primary_color hover_solid_secondary button-center button-action-link\" ><span class=\"prim_text\">Eine pers\u00f6nliche Demo buchen<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1770885089190{padding-top: 100px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; kd_background_image_position=&#8221;vc_row-bg-position-top&#8221; css=&#8221;.vc_custom_1770885051478{padding-bottom: 50px !important;}&#8221; css_tablet_portrait=&#8221;.vc_custom_1770885051478{padding-top: [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":37026,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-39378","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.5) - 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